Benefits Employee Self Service
Discussion List
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Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered … -
New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Enrollment Summary - View Report displays After Tax EE Deductions in Pre-Tax EE Deductions ColumnSummary: As an employee in self-service or administratively printing a benefits summary report (PDF), the After-Tax deductions are displaying in the Pre-Tax Weekly EE De… -
What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Requirement to assign same beneficiary to different plans (life insurance)Summary: We have client requirement to use setup same beneficiary for two different plans and employee will only add the beneficiary under one plan enrollment and the ot… -
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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Why is unrestricted program enrollment window showing up during Open Enrollment?Summary: When processing Open enrollment for a benefits program, the unrestricted benefits enrollment is showing up and allowing employees to edit. They are configured i…Sangeetha17-Oracle 41 views 10 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood - Customize or Rename enroll button for a specific planSummary: Hi Team, Is it possible to rename the Enroll button for a Specific plan.We want the enroll button to be renamed only for plan. Thank you Content (please ensure …
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New Hire and Rehire Life event trigger without FFSummary: We are looking to have separate triggers which can work without a Fast Formula for New Hire & Rehire life events. I expected ORIGINAL_DATE_OF_HIRE would trigger…
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Can HSA enrollments roll over each open enrollment?Summary: We have FSA plans that end each fiscal year and the employee has to re-enroll. We also have HSA plans that should roll over each open enrollment with their same…
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Can we Grey out the Waive Option Tile from Wellness Program Plan on Benefits Enrollment PageSummary: Hello All We are working on a requirement for our client with following requirement - Plan Type - Wellness Program Plan Name - Wellness - Blue Cross & Blue Shie…
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Review and Approve Documents in benefit certification not requiredHow to enable/disable the approval for the dependent designation requirements, and the certification page of the plan or program configuration.
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Where can I change a plan type note in benefit self serviceWe have the attached note that needs to change for Open Enrollment and I can't find the navigation to the set up to make the change. Please advise:
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
The evaluated life event doesn't have the newly added contactPlease let me understand on the possibilities for the below scenario. Employee reports the life event( eg: marriage is self reported.) Employee navigates to before you e…
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How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Error when employee trying to add Beneficiary OrganizationSummary: Employees trying to enter beneficiary organizations are getting the below error. Confirmed that the Manage Person Beneficiary Organizations (ORA_BEN_MANAGE_PER_…
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Coverage change after open enrollment window is startedSummary: Coverage change after open enrollment window is started Content (please ensure you mask any confidential information): Hi, We would like to know that if in a si…
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Making changes to Open Enrollment electionsSummary: Here is the scenario & I'd like to know what solutions Oracle can provide to automate this process. Current State Scenario: - Employee enrolled in benefits & th…
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Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio…
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Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B…
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Is it possible to show all rates on the Summary Tiles during Employee Self Service Enrollment?Summary: In Redwood, for Medical and Dental coverage with Domestic Partners, there is Pretax, Aftertax and Imputed Earnings associated with those options. In the Respons… -
Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…