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Discussion List
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ODA Deployment and Testing strategiesSummary CI/CD for ODAContent Has any one implemented a C/CD deployment and testing pipeline for ODA. Deployment pipeline 1. If I need to implement a CI/CD pipeline for O… -
How to change chatbot time zoneSummary How to change chatbot time zoneContent How to change ODA chat message date or the chatbot time zone? Version 20.06Nina Bonita Brilleta 34 views 3 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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How to disable User Terminate function of ODA in live chat using "bye" exit keywordSummary Disable User Terminate function of ODA in live chat using "bye" exit keywordContent I am trying to disable User Terminate function of ODA in live chat using "bye…Nina Bonita Brilleta 36 views 16 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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System.AgentTransfer expired action not workingSummary System.AgentTransfer expired action not workingContent Hello Gurus - We have set the Session Expiration in the Live Agent configuration to 5 minutes and set the …Alvin John Margallo 19 views 4 comments 1 point Most recent by Chris Kutler-Oracle Digital Assistant & Mobile -
ODA Static content ; Q & ASummary Securitn with static content in ODAContent What is the best strategy to store the static content within ODA. It should be secured with access permissions. I am n…
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How To Use System.List Or System.CommonResponse Component To Display Dynamic ValuesContent Hi, Hope you are doing well. We have a custom component, which is retuning an array of objects (key,Value pair). we want to display those values as a List compon…User_2025-02-11-00-28-36-415 41 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile -
How to get employee Id of Current Bot UserContent Hi, I want to fetch employee Id of a current bot user in HCM. Please suggest any thoughts. Thanks, RabindraUser_2025-02-11-00-28-36-415 29 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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autoNumberPostbackActions In Custom ComponentsSummary How to make autoNumberPostbackActions in Custom Components for Carousel Cards & Lists ?Content Hi, How can I make autoNumberPostbackActions in Custom Components … -
Cloud HCM Talk Radio - Innovating Cloud HCM with Voice and ChatbotsSummary Cloud HCM Talk Radio - Innovating Cloud HCM with Voice and ChatbotsContent Would you like to understand the difference between a Chatbot and a Digital Assistant?…Frank Cowell-Oracle 13 views 0 comments 0 points Most recent by Frank Cowell-Oracle Human Capital Management -
Integrating Oracle Digital Assistant with Google AssistantSummary Channel for integrating Oracle Digital AssistantContent Hi, We are trying to integrate oracle digital assistant with google assistant, we want to know how we cou…Satshah 81 views 2 comments 0 points Most recent by Ricardo Buitrago Lizarazo-Oracle Digital Assistant & Mobile
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Hide message in the new web SDKSummary beforeDisplay is not working in case of Bots.sendMessageContent Hi, I'm using the new web SDK to replace Smooch Plugin, I noticed that delegate beforeDisplay is …User_TSHHI 34 views 6 comments 0 points Most recent by User_2025-02-04-11-02-46-724 Digital Assistant & Mobile
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End a session in new Oracle Web SDKSummary How can I clear a conversation and trigger a new one from the same user?Content Hi everyone, I am looking for a way to reset a conversation for a user. In Gen1, …User_2025-02-04-11-02-46-724 23 views 3 comments 0 points Most recent by User_TSHHI Digital Assistant & Mobile
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Does ODA support SAML assertion?Summary Does ODA support SAML assertion?Content Hello Gurus - We want to implement security with our ODA and want to know if we can implement SAML assertion? As far as I…Alvin John Margallo 14 views 0 comments 1 point Most recent by Alvin John Margallo Digital Assistant & Mobile
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How to call intent between the conversation?Summary I am not able to call intent between the list prompt.Content My scenario is like between the ongoing conversation I want to call any intent. I used resetVariable…subhajit saha 39 views 2 comments 0 points Most recent by Alvin John Margallo Digital Assistant & Mobile
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Oracle Websdk - Disable textarea focus when widget open in case of mobileSummary Oracle Websdk - Disable textarea focus when widget open in case of mobileContent Hello, How to disable auto focus on textarea when the wdiget open in case of mob…
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Digital Assistant Implementation guideSummary Digital Assistant Implementation guideContent Hi All, I am completely new to digital assistant and i am trying to find the implementation guide for Oracle digita…Sanjay Kalingu 437 views 7 comments 4 points Most recent by User_2025-03-07-21-51-04-421 Digital Assistant & Mobile -
I am trying to use Bots.updateUser() but not working.Summary I am trying to call Bots.updateUser() but its not working. I am sharing my code Please review and help me out on this.Version 20.06Code Snippet /** * Initialize…subhajit saha 25 views 5 comments 1 point Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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How to automate Dynamic Entities ProcessSummary Dynamic EntityContent I have created a Dynamic Entity in my BOT, and using the steps mentioned on https://docs.oracle.com/en/cloud/paas/digital-assistant/rest-ap…AnubhavBhargava 35 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile -
User_2025-02-11-00-28-36-415 47 views 3 comments 1 point Most recent by User_2025-02-11-00-28-36-415 Digital Assistant & Mobile
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Insight Exported Files DescriptionsSummary Need to understand the Insight Exported FilesContent Hello ODA Gurus - We want to create an analytics around the exported insights from ODA. Though before we can…Alvin John Margallo 12 views 2 comments 0 points Most recent by Srikant Subramaniam Digital Assistant & Mobile
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Auto-Complete Suggestions Utterances still appear in Web SDK even after deletionSummary Auto-Complete Suggestions Utterances still appear in Web SDK even after deletionContent Hello, I was trying the Auto-Complete Suggestions feature and it works fi…
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PostbackSummary way to customize the postbackContent Hi everyone! We have created a carousel with buttons labeled 'Select' but once the user clicked the button we don't want to …Xena Arcabos-133101 17 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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chat inlays and bot integrationSummary is there a way to pass information from the oracle chat inlays to a chatbotContent Hi there, I'd like to know if there is a way to pass data from oracle chat inl…User_2025-02-05-15-39-51-170 33 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Waiting Time in Agent Transfer - How does it work?Summary Waiting Time in Agent Transfer - How does it work?Content Hello SMEs- We have this Live Agent transfer to Oracle Service Cloud feature implemented. Our client re…Alvin John Margallo 30 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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QnA vs Answer IntentSummary QnA vs Answer IntentContent Hello Oracle Folks - We have this requirement that we need to create an FAQ bot but we are are thinking what best to use QnA or Answe…Alvin John Margallo 31 views 2 comments 0 points Most recent by Alvin John Margallo Digital Assistant & Mobile
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ODA - Like dislike responses, feedback on responsesSummary Can users provide feedback to responses - by liking or disliking, type feedback on responsesContent Can users provide feedback to responses - by liking or dislik…Ritesh Mehta-Oracle 22 views 4 comments 1 point Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Automated testing of Oracle HCM CloudSummary I am curious what people are doing to test their applications after each of the quarterly releases?Content Hi all, What are people doing to test the application … -
'Call' type actions in MS Teams Not WorkingSummary How to make 'Call' type actions in MS Teams workContent I have a bot connected with the MS Teams channel, in which I am using the "Call" type action button. On c…User_2025-02-08-02-58-18-041 13 views 3 comments 0 points Most recent by Steven Davelaar-Oracle Digital Assistant & Mobile
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Skill routingContent Dears, I have skill for live agent i need to make it generic i must pass parameter to it and then live agent will pick the correct queue How can i call it first …
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Uploading OJET application as a service in webview not working certain featuresSummary hosted webview App in ODA from oracle JET not working with the conveyor belt featureContent I created a single page application using oracle JET framework. I cre…Nina Bonita Brilleta 17 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile