Category 283
Discussion List
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How to enable Multiple Attachments using fusion attachments?Summary: Hello, Can anyone share the steps or docs to implement multiple attachments feature using fusion attachments option in field service? How to implement this feat… -
Please share if any documentation related to OIC integrationSummary: Hi Team, Please share if any documentation related to OIC integration Thanks in advance Content (please ensure you mask any confidential information): Version (…VenkataSowjanya Nichenametla 20 views 2 comments 0 points Most recent by VenkataSowjanya Nichenametla Field Service -
Is there a way to restrict access to the OFS public URL to specific IP address ranges?Summary: Our organization is wondering if it is possible to restrict access to the OFS public URL by using a whitelist of allowed IP addresses to access the application.…
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unable to display special char post xslt transformationSummary: we have a custom string property to transform data in tabular format via regex and xslt. transformation is working correctly but special chars are not correctly…Digvijay Karasi 12 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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equipment cannot be moved to a new meterSummary: We have configured OFS as per the documentation. Exchange Meter We have also configured Custom Activities Support for Move Equipment to New Meter. When we perfo…
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can we send email notification to dispatcher when technician checks a field in a form?Hi team, I have a requirement where we need to send a notification to the dispatcher when a technician checks a checkbox in a form. Can this be done via OFS? Thank you f…Uddipan Bhattacharjee 47 views 3 comments 0 points Most recent by Sinha Abhishek-Oracle Field Service
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Validation with regular expressions of form fieldsHi! I want to add validation to a form field using a regular expression but I get the following error: Does validation with regular expressions have any limitations? Tha…
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Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …
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Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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CCS sends Device to OFS. Can that device be removed from OFS?Does Device Removal, Device Exchange, Device Change out support covered in the CCSOFSC Accelerator. Mostly Equipment Attach, Detach, Replace, Exchange, Move Equipment to…
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How the condition works to have separate condition triggered?Summary: I have one requirement to add validation in field service. This requirement was to trigger two different validation, but as it is not feasible currently I am tr…Jidnyasa Falak 10 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle field Service - RoutingRouting assign task to technician at 5:40 Pm were technician work schedule hours from 9AM to 05:30 Pm. Is there a way to fix this in routing. Thank you.
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General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para…
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CX Customer Connect on Field Service 1/9 @ 3PM ET!Please join us on Thursday, January 9th @ 2PM CT/3PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bett… -
Need the Usage Report for OFS DB Storage, CPU for OFS ApplicationSummary: Hi Team, We need the Usage Report for OFS DB Storage, CPU details for OFS Application. Content (please ensure you mask any confidential information): Version (i…
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Need a way to prevent users from start and stop/end the field service activity within 1 minute.Summary: We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute. Some times users are starting…
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AP-AR netting settlement not selecting any transactionSummary: I have an open AR-AP Invoice which i want to do net-settlement. While running the profram its ending on sucess and No Transaction selected. Log file is showing …Bhumika_Sehgal 75 views 3 comments 0 points Most recent by US_BCheney Payables, Payments & Cash Management
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Is it possible to Cancel the Non-Scheduled Bulk Activity as Field of Activity Time Of BookingSummary:Hi Team, We have 26K Non-scheduled Activity ID and as per business requirement, we need to cancel all 26K data from Non-Scheduled bucket in Dispatch Console. As …
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Using the Reopen Endpoint: How to Resolve '409 - Cannot Modify Deactivated Route' Error in APIHello everyone, I am using this endpoint to create a copy of the activity specified in the path parameters (where the activity status is "completed"). However, I noticed…Bruno Hirata 18 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Use of NFS technology with Oracle Field ServiceSummary: Please, we want to know if we can use NFS technology with Oracle Field Service. We need to know is it possible to enable it for our instance to make some tests?…Luis Martin Rivera Santiago 16 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat… -
'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
how to shutdown OFSC during other component deploymentSummary: We like to bring down the OFSC during other components deployements like DB. Content (please ensure you mask any confidential information): Version (include the…
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Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm…Ariel F. Alaniz 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Assistance with Multi-Segment Activity Minimum and Maximum Duration Limits in OFSCSummary: Hello Oracle Community, We are currently configuring Oracle Field Service Cloud for our preventive maintenance work orders, and we have a requirement regarding …Prashant Pandya 34 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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Is there a way to extract a report with the field resources and the active work areas?The client needs to extract this report because it is important for Back Office control.
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Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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How to Identify OFSC Tenant IdSummary: How to Identify OFSC Tenant Id Content (please ensure you mask any confidential information): How to identify the tenant ID in OFSC? Is it in the About menu? Ve…