Category 453
Discussion List
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Client has 3 questions that have to be answered T/F before enrolling into the HSASummary: Has anyone ever encourterd a client that enforces their employees to answer 3 questions before enrolling into their HSA? If so, any ideas on how to configure th… -
Business validation rules for disability status and type for childSummary: We need the ability to create a business validation rule when a child is added as a dependent in Benefits (redwood) Content (please ensure you mask any confiden…
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How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
Error in Redwood Benefits - Adding Benefit GroupSummary: Our Benefits Specialist is getting the following error message in Redwood when they try to add an employee to a Person Benefit Group. They are able to add the g…
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HSA Multiple of Parent Rate Not WorkingSummary: Need some assistance with our HSA plan. We have an HSA Employee and HSA Employer and the rule for the Employer is based on Multiple of Parent Rate with a Multip… -
How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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How to track open enrollment in each stage (Did not click/not submit/ submitted)Summary: How to track open enrollment in each stage (Did not click/not submit/ submitted) 1.Who clicked enroll but did not submit -> In progress 2. Who clicked enroll an…
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Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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How to use multiple assignments when one assignment does not have a salarySummary: Currently, we are using multiple assignments to determine eligibility for some employees. While the primary assignment does have a salary, the 2nd assignment do…
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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OPEN - Default Enrollment benefits process duringSummary: OPEN - Default Enrollment benefits process during During the Open Enrollment process, the system did not assign or carry forward the default enrollments for the…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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Redwood Benefits - Flex Credits Section during Enrollment: calculation error in Provided, Used and USummary: It seems that Team Pool spending options are not being considered in credit calculations during the enrollment process. However, the calculations are correct on…
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Employee trying to make spouse Emergency Contact and getting errorSummary: Employee trying to make spouse Emergency Contact and getting error "Sorry, you don't have permission to perform this action". Same permissions as all other empl…
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Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati
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For self reporting life event ,document type cannot be changedUnable to change the document type for the self reporting life event documentation. I want to make the document type as 'Death Certificate' as a qualifying life event do…
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benefits administrator or representative receive notification of employee self assigned LESummary: Hi All, Does benefits administrator or represenatative employee self assigned Life Event approval notofictaion ? They can see the approval request when they go …
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How to trigger the Self reported life event alerts notification for Benefits AdminWe have enabled the Approvals for the Self reported life event and the Alert requirement is set to 'Yes' in the life event tab. However, the benefits administrator is no…
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People to Cover redwood page error in Demographic section for HR userSummary: 'Sorry, you don't have the permission to perform this action' issue on People to Cover redwood page Content (please ensure you mask any confidential information…
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Benefits Fast formula is taking long time to compile. Is there any limitation to number of lines?Summary: Hi, we have a Benefits enrollment postedit fast formula and recently after adding new changes it started taking long time to compile. It used to compile within …
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The log table is not fetching any data in the table - HWM_RULE_FF_WORK_LOGSummary: I am trying to debug a Waiting period fast formula. I have added l_msg = add_rlog(-999, 30, 'l_action_reason_code = '|| l_action_reason_code) to the FF. But in …
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How to add image on Me > Benefits > Before you EnrollSummary: Hello How to add Image on the Employee Self Service Me > Benefits > Before you Enroll > Get to Know your Benefits section. Thanks Mono Content (please ensure yo…
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Need assistance to hide View all enrollments link on fusion benefit self service pageHi Team, We have a business requirement where we need to hide "View all enrollments" link on benefit self service page on fusion redwood page for employees.(Attached scr…
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Termination Life Event not Triggered for Global Transfers in RedwoodIn Responsive UI, when a Global Transfer is performed, both a Termination (day before GT) and a New Hire Life Event (GT effective date) is triggered. When doing a GT usi…
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Benefit Pending Action Alert is giving an error while runningBenefit pending action alert is not working when we are trying to add filter condition as uploaded date is null. It is giving an error while running. -
Is it possible to display the primary and secondary rates of an option in the enrollment windowWhen the employee navigates to the enrollment window, it shows the enrollment options. In the window, is it possible to show the both primary and seconday rates. eg: If …
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Dependents added after Life event is in started status do not show up in enrollment.Summary: Dependents added after Life event is in started status do not show up in enrollment in Benefits Activity Center. I think the feature was released as of 25 C whe…
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Employee Bi-weekly contribution amount not calculating when setting up open enrollmentWhen enrolling into the FSA Healthcare option, when selecting the amount of coverage, the employee Biweekly Cost does calculate and remains at a balance of $0.00 until y…
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …