Category 453
Discussion List
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Redwood Me > Benefits: Can we change the verbiage under Your Benefits?Summary: Currently when Open Enrollment life event is assigned there is the verbiage below that displays. We do not want the close date to display, is there a way to upd… -
Not able to update the User interface text, getting error Error: Invalid TextHi, I must update the Enrollment end time in the static text for benefits Open Enrollment, but not able to update the user interface text and getting below error message… -
person changes life event fast formula for getting employees ageSummary: Hi All, Can any one please share Person Changes life event fast formula for getting age of employee . Or how to trigger the Life Event based on age of the emplo…
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'COVERED IN ANOTHER PLAN' field in Benefits Summary is related to what field in Eligibility ProfilesWe have a requirement to build an Eligibility Profile for employee based on if the employee has a Specific Plan eligibility initially required by the government, which w…
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Min max setup at plan level is not taking precedence but the config at Plan type level isSummary: We are implementing global benefits for multiple countries and the min max for each is different. Our idea was to setup the min max = 1 at Plan type level & cha…
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The person change fast formula for employment category change is not triggeringI use the below formula to trigger a life event. eg: When employment category changes from PRN to full time, the life event should trigger. However, the life event doesn…
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Decrease size of the Benefits program logo in the Employee Self-service pageCan we reduce the size of the logo of the Benefits Program in the Employee Self-service page, as shown in the image below: Thank you in advance.
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Change the color and text size of the "Enrollment Confirmation" text windowCan we change the format and background color of the text box with shows Enrollment confirmation after the submission of benefit elections, in the Employee Self-service …
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Benefits Fast Formula Person Change Causes Life Event not workingRequirement is to add a Life Event as soon as employee is terminated with specific termination actions and rehired next day as a retiree. We have created a Person Change…
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Did the Submitted Enrollment field in the Viewed Sensitive Data Audit get removed?Summary: I use the Sensitive Data Audit weekly, especially during enrollment to see if users clicked the submit button and the date they clicked it. Since we have upgrad… -
Employee costs does not display on enrollment pageSummary: After evaluating new hire LE the employee and employer rates are not displayed for all prepared plans and options. I have attached screenshots of the Pet Care P…
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Benefits - HSA minimum allowed amount is not workingThis just started with the 25C upgrade. But when processing any type of life event in benefits it will not allow us to elect a 0 amount for the HSA amount. We can enter …
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Redwood Benefits- Expose National Identifier Section in “Before You Enroll” Quick ActionSummary: Hi all, We are currently implementing Redwood Benefits and have a requirement from our client to expose the National Identifier section in the “Before You Enrol… -
How to put end date in the enrollments given in program when employees gets terminated?Summary: I want to put coverage end date in enrollments when 'Trigger Termination' is evaluated shall I set this up in program or do I need to set it up in different pla…
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I am unable to see spouse plan optionsEven after evaluating marriage LE i can't see spouse options, I am still seeing Individual or employee only options
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How to Bulk update Benefits plan statusWe have around 400 plans for Argentina program. We want to inactivate close to 350 benefit plans. Do we have any mass loader tool for this ?
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Where can I create EAP links for Benefits offering in Oracle Benefits in Self Service?Summary: Hello All I have a requirement where client is asking to have EAP links on Benefit Service Page where EE can review all the offering before going into Enrollmen…
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Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Interim coverage not updated to max amount on changing coveragesHi , We have a requirement in which employee has selected an existing coverage of 200000 .During open enrollment ,the employee makes update to 300000 .The system should …
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Getting error while uploading Birth/Marriage certificate in Benefits Self service pageWhile uploading marriage certificate through pending actions in Benefits self service page , i get this error - You don’t have access to create a document record for thi…
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Benefits Court Order (Restrict Ben Admin from Disenrollment as well as EE)The business is asking if we can restrict the Benefits Admin custom roles from disenrolling the dependents, similarly to how the employee is restricted from disenrolling…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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403b catchup custom way to not start until the next pay period after reaching IRS limitsSummary: Does anyone have a custom fast formula or a skip rule that could be set up on a calculation card 403b setup so that if someone has 35.5 percentage coming out of…
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Issues with intervening life events during OE in RedwoodSummary: We are experiencing issues when backing out OE to unprocessed when there is an intervening life event. Once the intervening life event is processed and closed, …
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Add Benefit Groups with End Date via HSDL or Spreadsheet LoaderHello Experts, We're trying to achieve to add benefits groups in bulk with the End Date itself during the creation. We tried to achieve the same from HSDL and Spreadshee…
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Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Set up configure validation to prevent duplicate dependentsSummary: Does anyone know how to configure fields and regions or configure validations under a New Contact under Me>Benefits>Before you Enroll>People to Cover to prevent…
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Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit…