Category 740
Discussion List
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             CX Customer Connect on Eloqua: 1/8 @1PM ET!Please join us on January 8th 2PM CT/1PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive better business … CX Customer Connect on Eloqua: 1/8 @1PM ET!Please join us on January 8th 2PM CT/1PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive better business …
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             On what metrics the "Responded to Campaigns" segmentation filter work?Hi Team, I have created a test campaign, which contains an email template, which was then activated. I had received the email after activating the campaign, and also I r… On what metrics the "Responded to Campaigns" segmentation filter work?Hi Team, I have created a test campaign, which contains an email template, which was then activated. I had received the email after activating the campaign, and also I r…
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             De-DuplicationHi If a contact updates or adds a new email id for just getting newsletters, there would be a duplicate record. Is it possible to compare the contacts with same First na… De-DuplicationHi If a contact updates or adds a new email id for just getting newsletters, there would be a duplicate record. Is it possible to compare the contacts with same First na…
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             Can we Restrict Marketing Agents from Editing/Deleting Reports in InsightsHi Team, I have a requirement where the customer wants to restrict marketing agents from editing or deleting analyses/dashboards in the Insights section of Eloqua. I hav… Can we Restrict Marketing Agents from Editing/Deleting Reports in InsightsHi Team, I have a requirement where the customer wants to restrict marketing agents from editing or deleting analyses/dashboards in the Insights section of Eloqua. I hav…
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             URL Parameter Tracking Issue: Double-byte Characters Displayed as "???"I’ve encountered an issue regarding access logs for URLs with parameters, such as: https://example.com?param=テスト Previously, the tracking of double-byte characters in… URL Parameter Tracking Issue: Double-byte Characters Displayed as "???"I’ve encountered an issue regarding access logs for URLs with parameters, such as: https://example.com?param=テスト Previously, the tracking of double-byte characters in…
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             Image dependenciesHi, is there a way to get the number of dependencies and type of dependency each image have? Is it possible to delete the images in bulk? We checked a couple of images t… Image dependenciesHi, is there a way to get the number of dependencies and type of dependency each image have? Is it possible to delete the images in bulk? We checked a couple of images t…
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             How to get data filtered by a specific Insights report via APII have a question. I would like to use the API to obtain data such as email open information, but in order to narrow down the conditions, I would like to obtain the data… How to get data filtered by a specific Insights report via APII have a question. I would like to use the API to obtain data such as email open information, but in order to narrow down the conditions, I would like to obtain the data…
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             How to bulk retrieve/transfer data such as email open informationI have a question. We are looking for a way to use AI to analyze email open information obtained by Eloqua. When doing so, we need to transfer a large amount of data, bu… How to bulk retrieve/transfer data such as email open informationI have a question. We are looking for a way to use AI to analyze email open information obtained by Eloqua. When doing so, we need to transfer a large amount of data, bu…
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             Curious about Eloqua's latest roadmap? Check out our December 2024 update!Curious about Eloqua's latest roadmap? You can check it out here! Curious about Eloqua's latest roadmap? Check out our December 2024 update!Curious about Eloqua's latest roadmap? You can check it out here!
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             Zoom for Eloqua using SSOWe only have access to Zoom through SSO. However, trying to set up the Zoom App in Eloqua requires typing in credentials. Is there a workaround for this? Zoom for Eloqua using SSOWe only have access to Zoom through SSO. However, trying to set up the Zoom App in Eloqua requires typing in credentials. Is there a workaround for this?
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             a question about field values in an insights report.hello I have a question about field values in an insights report. Is it possible to see the details of the values for each field within eloqua? For example, I can't see … a question about field values in an insights report.hello I have a question about field values in an insights report. Is it possible to see the details of the values for each field within eloqua? For example, I can't see …
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             why am I seeing via en25.com after from from address?Will a sender domain that is different from the bounceback domain cause the "via en25.com" to appear after the "Sender address" why am I seeing via en25.com after from from address?Will a sender domain that is different from the bounceback domain cause the "via en25.com" to appear after the "Sender address"
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            End of Year Clean Up - File, Archive, DeleteAs another year ends, many begin to reflect on accomplishments and year-in-reviews. Yet, we often overlook getting our Eloqua house in order. There is no better time to …
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             Image dimensions for responsive layoutsHi there, What dimensions are necessary for background pictures to be correctly shown in responsive layouts? Best regards, Rebecca Image dimensions for responsive layoutsHi there, What dimensions are necessary for background pictures to be correctly shown in responsive layouts? Best regards, Rebecca
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             tracting contacts marked as spamIs it possible to extract information about contacts reported via Outlook or Gmail's spam reporting feature at once in a report? .1. What happens if I try to send an ema… tracting contacts marked as spamIs it possible to extract information about contacts reported via Outlook or Gmail's spam reporting feature at once in a report? .1. What happens if I try to send an ema…
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             Email in Outlook is not shownHi there, Our customer is using Outlook 2016 and they are not able to see any emails correctly. Are there any recommendations on which Outlook Version should be used to … Email in Outlook is not shownHi there, Our customer is using Outlook 2016 and they are not able to see any emails correctly. Are there any recommendations on which Outlook Version should be used to …
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             Error contacts reprocessing in case of Response rule campaign member integrationHi, I would like to know the recovery method when Response Rule integration encounters an error. For SFDC Leads and Contacts, the processing only involves Eloqua contact… Error contacts reprocessing in case of Response rule campaign member integrationHi, I would like to know the recovery method when Response Rule integration encounters an error. For SFDC Leads and Contacts, the processing only involves Eloqua contact…
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             Date Decision step error The contact field used for first, is BLANK, for the contact being processedSome contacts are arriving to a date decision step in a program canvas and are being errored out with {"Id":"522768","first":""} The contact field used for first, is BLA… Date Decision step error The contact field used for first, is BLANK, for the contact being processedSome contacts are arriving to a date decision step in a program canvas and are being errored out with {"Id":"522768","first":""} The contact field used for first, is BLA…
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             Webhook IP rangesHi all, currently we are trying to solve some issues for a new integration, where we used the Eloqua Webhook integrations on POD6. To exclude the possibility that the pr… Webhook IP rangesHi all, currently we are trying to solve some issues for a new integration, where we used the Eloqua Webhook integrations on POD6. To exclude the possibility that the pr…
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             Deleting form templates with redwoodHi, does anyone know how to delete old forms that have been saved as templates within the new redwood design? There is not ''manage templates'' option and you cannot rig… Deleting form templates with redwoodHi, does anyone know how to delete old forms that have been saved as templates within the new redwood design? There is not ''manage templates'' option and you cannot rig…
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             Accounts aggregate countHi Perhaps some basic stuff, but I was not able to figure out (from audience > accounts perspective, nor in a segment) how to see an aggregate count of for instance Acco… Accounts aggregate countHi Perhaps some basic stuff, but I was not able to figure out (from audience > accounts perspective, nor in a segment) how to see an aggregate count of for instance Acco…
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             Once visitors' details are got thro' webvisit notifications,can we target them via separate campaignHi Team, After receiving visitors' details through web visit notifications, can we target them with a separate campaign in Eloqua? For example, once web visit notificati… Once visitors' details are got thro' webvisit notifications,can we target them via separate campaignHi Team, After receiving visitors' details through web visit notifications, can we target them with a separate campaign in Eloqua? For example, once web visit notificati…
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             How can we identify which specific website can have website visitor notifications set up in Eloqua?Hi Team, From the below attached image, how can we determine the specific website where visitor activity is occurring, and how can we implement tracking for it? How can we identify which specific website can have website visitor notifications set up in Eloqua?Hi Team, From the below attached image, how can we determine the specific website where visitor activity is occurring, and how can we implement tracking for it?
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             Passing custom object data as webhook parametersHi, I am trying to create a webhook that passes custom object data via the webhook parameters. How could I get the database name of the custom object fields to be used f… Passing custom object data as webhook parametersHi, I am trying to create a webhook that passes custom object data via the webhook parameters. How could I get the database name of the custom object fields to be used f…
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             Product Notice: Support for Native Salesforce Integration Ends Feb 1, 2021 [Final Removal-Nov 2025]Update: Eloqua's Salesforce Native Integration Being Removed in November 2025 Please be advised that Oracle Eloqua's Salesforce CRM Native Integration will be permanentl… Product Notice: Support for Native Salesforce Integration Ends Feb 1, 2021 [Final Removal-Nov 2025]Update: Eloqua's Salesforce Native Integration Being Removed in November 2025 Please be advised that Oracle Eloqua's Salesforce CRM Native Integration will be permanentl…
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             Eloqua Contact Campaign Entry ReportsWhile I am aware that I can review and export the Campaign "Entry Report" from the Operational Reports directly in a campaign, I am also limited to only 3 months of data… Eloqua Contact Campaign Entry ReportsWhile I am aware that I can review and export the Campaign "Entry Report" from the Operational Reports directly in a campaign, I am also limited to only 3 months of data…
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             Marketing Maturity - Campaign Asset Reporting (batch and blast vs multi-touch campaigns)At the Center of Excellence at Eloqua, we run a few reports as part of our platform review/marketing maturity assessments. While there are a handful of reports that are …Nathan Lichte - Oracle| Eloqua Center of Excellence-Oracle 11 views 0 comments 2 points Started by Nathan Lichte - Oracle| Eloqua Center of Excellence-Oracle Eloqua Marketing Maturity - Campaign Asset Reporting (batch and blast vs multi-touch campaigns)At the Center of Excellence at Eloqua, we run a few reports as part of our platform review/marketing maturity assessments. While there are a handful of reports that are …Nathan Lichte - Oracle| Eloqua Center of Excellence-Oracle 11 views 0 comments 2 points Started by Nathan Lichte - Oracle| Eloqua Center of Excellence-Oracle Eloqua
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             How to remove a root folder from segmentsHow do you remove a root folder that Eloqua has provided. It shows up in red and it doesn't have the same options as other folders in the segments area. You can't move i… How to remove a root folder from segmentsHow do you remove a root folder that Eloqua has provided. It shows up in red and it doesn't have the same options as other folders in the segments area. You can't move i…
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             Is there a way to embed an Eloqua form on an external page but submit the form data asynchronously?We'd like the user to stay on the same page and just show a response message - rather than sending them to a completely different page. Is there a way to embed an Eloqua form on an external page but submit the form data asynchronously?We'd like the user to stay on the same page and just show a response message - rather than sending them to a completely different page.
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             [Eloqua Redwood update] 24D hot fix now availableEloqua Redwood Experience Update: 24D Hotfix Deployment We're excited to share that a hotfix has been deployed to address several issues with the 24D release. Here's a s… [Eloqua Redwood update] 24D hot fix now availableEloqua Redwood Experience Update: 24D Hotfix Deployment We're excited to share that a hotfix has been deployed to address several issues with the 24D release. Here's a s…