Deductions Management
Discussion List
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Document number not getting generated for Channel revenue ChargebacksSummary: I have configured the AR Document sequences with the chargeback transaction type and Chargeback Adjustment receivables activity. Copy document number to transac…Mathew Thomas93 9 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management -
Channel Customer Claim Header DFF attribute not available for BPM approval rulesWe created a Global DFF at the Claim Header level. However, when configuring a BPM rule, the DFF attribute is not available as a condition. We have already run the "Sync… -
How can the amount be collected back for non invoice deductionsSummary: What is the solution to collect back from a non invoice related deduction since chargeback is not available for non invoice deductions Content (please ensure yo…
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"Not able to select Business Unit while running Load Transactions"Summary: We are implementing Customer Promotion channel Program. We are able to create and activate Customer Channel Program (Promotions) and ship orders for the custome…
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Configurable Notifications and Subject Line attributed for Channel Claims and Progam ApprovalSummary: Can someone share the list of all Configurable Notifications and Subject Line attributed for Channel Claims and Progam Approval Content (please ensure you mask …Mathew Thomas93 15 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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ChRM Roadmap 26C and beyondSummary: Can you share the Channel Revenue Management Roadmap for 26C and beyond? When will the teams functionality be rolled out for deductions? Content (please ensure …simonsar 14 views 1 comment 0 points Most recent by Alison Schofield - Oracle-Oracle Channel Revenue Management
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For AP Invoice with source=Claims, how are the distributions determined on the AP invoice?Summary: When we submit the customer claim with Payables default settlement method to pay the supplier, the subledger accounting is working as expected in Channel Revenu…
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Open Non Invoice Deduction Conversion from EBS to FusionSummary: What is the approach to convert open non invoice deductions (claim investigations) from EBS to Fusion Content (please ensure you mask any confidential informati…Mathew Thomas93 31 views 6 comments 0 points Most recent by Harika Grandhi-Oracle Channel Revenue Management
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unable to settle a claim between related customer on Claims pageSummary: We have two customers which are related to each other Content (please ensure you mask any confidential information): Customer 1 has a claim (deduction) and the …
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CHRM: unable to select write-off adjustment type while processing deduction claimI mapped write-off adjustment to claim type. but while processing claim, system not allowing me to select adjustment type receivable activity, only receivable activities…
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How to net a Deduction with Overpayment of Unrelated CustomersSummary: How to net a Deduction with Overpayment of Unrelated Customers Content (please ensure you mask any confidential information): Is there any option to process/app…Bhanu Prakash Sharma 1 view 0 comments 1 point Most recent by Bhanu Prakash Sharma Channel Revenue Management -
How to remove "My claims" options in the Deductions and Settlement pageSummary: How to remove "My claims" options in the Deductions and Settlement page Content (please ensure you mask any confidential information): Is there a way to customi…Bhanu Prakash Sharma 18 views 1 comment 0 points Most recent by Men-Ching Luk-Oracle Channel Revenue Management
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Application Reference in receipt for claim investigation is not updated with child deductionSummary: Non Invoice deduction created as claim investigation in receipt. The application reference for claim investigation is DED75001 for $84 DED75001 is settled in CH…Mathew Thomas93 11 views 2 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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CHRM Generic Questions related to DeductionsShankar-B-Oracle / Ranjith Sundaram-Oracle Can you please help me with the following queries related to deductions What is the Character Limit for Customer Reference in …Mathew Thomas93 21 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Claim date is taking system date not application dateSummary: Claim date is taking system date not application date Content (please ensure you mask any confidential information): When we create a claim at the AR receipt an…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to enable DFF at the settlement pageSummary: How to enable DFF at the settlement page Content (please ensure you mask any confidential information): Are there any DFFs available at Settlement Page? the req…Bhanu Prakash Sharma 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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Can we customize numbering sequence for Deductions?Summary: Can we customize numbering sequence for Deductions? Content (please ensure you mask any confidential information): Currently when a claim investigation is creat…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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What is the recomended approach for cross currency Non Invoice - deductions ?Summary: Business Unit currency is USD Invoice is for 100 USD & the Payment Receieved is 100 CAD Receipt created for 100 CAD (which after converting to USD is approx 73 …Mathew Thomas93 21 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…Mathew Thomas93 11 views 0 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…Abhishek Sinha 64 views 10 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 21 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 14 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 44 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management