Mobility / Mobile Apps
Discussion List
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Automatic "En Route" status updateSummary: Hello, We've enabled the "En Route Support" checkbox so that when an activity is completed, the next activity's status is automatically updated to "en route." W… -
OFSC plugin development-Attachment download issue in hosted pluginSummary: In the Oracle Field Service Cloud (OFSC) mobile application, attachments uploaded through standard forms are downloaded successfully. However, when an attachmen…
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Restricting user from creating assist activity using drag-dropSummary: Hi Team, We have a business requirement to have a user who will only have View Only access. So, we created a user type (View Only) and restricted most of its ac…
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REGISTER NOW: Oracle Fusion Field Service 26A Release Deep Dive - Wednesday, February 18th, 2026Register for the 26A Oracle Fusion Field Service Deep Dive here Summary: Register now for the webinar of our quarterly Oracle Fusion Field Service Release Deep Dive Webi… -
Does Debrief Plugin work in offline mode?Summary: Customer has requirement to install Debrief plugin (link below) in Fusion Field Service. The technician performing this activity may be in remote warehouse area…
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Ability to add reason while clicking on "Stop Travel" after EnrouteSummary: Hi Team, There is a business requirement that if a technician stops his travel after starting enroute for an activity, he should add a reason for stopping trave…
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Is there a way we can check server status for Oracle Field Service? On browser and mobileSummary: I would like to know if there is a way to see how is the server status at the moment, such as availability on browser and mobile, like a server status web page.…Luiz Felipe N M Nogueira 32 views 3 comments 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Send email to an email ID captured in a custom propertySummary: We have a requirement where we send a one time email to the customer. We want to use Message scenarios to send this email. Content (please ensure you mask any c…
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Oracle Field Service Cloud Sample Plugin Working CodeSummary Oracle Field Service Cloud Sample Plugin Working CodeContent Please find attached working code provided by Oracle for sample plugin. I downloaded it from Oracle … -
How to Trigger “Where Is My Technician” Notification When Technician Clicks En Route?I want to trigger the Where Is My Technician (WMT) notification exactly when the technician taps En Route in the Oracle Field Service mobile application. Since there is …
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Can we store file properties data in OCI Object StorageSummary: Hi Team, We understand that we have Properties with Type -Attachments which can be linked to Object Storage Application created in OFSC. This attachment propert…Nishant Mahajan 1989 41 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Can we open OFSC plugin pages using direct URL in another application ESRISummary: Hi Team, Scenario: We have setup integration between OFSC and ESRI Field Maps. We have created a plugin (Let's Say A) which takes user to ESRI Field Maps where …Nishant Mahajan 1989 51 views 10 comments 0 points Most recent by Nishant Mahajan 1989 Field Service
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Difference between Oracle Field Service and Oracle Fusion Field ServiceSummary: Hi Team, Do we have any document explaining the difference between functionalities in "Oracle Field Service" and "Oracle Fusion Field Service" or if someone can…
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Does attachments-OCI Object Storage Properties work in offline modeSummary: Hi Team, We have created an OFSC form where we have exposed Attachments-OCI object storage properties. So, we wanted to check: If user is offline, will he be al…
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Where Is My Technian URL changed from "w." to "g3." and no longer workingSummary: We are about to implement Where Is My Technican and last week during our testing, the URL path is always: https://w.etadirect.com/ — and it was working correctl…
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Work order follow up activity creation in OFS to create WO in B2BSummary: Is there a standard Integration to create WO back to Fusion Service, when a follow-up activity is created from Oracle Field Service Cloud? Or Does it use the Or… -
How to implement the location rename change in Maps module in field service application.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Making travel time editable in en-route screenSummary: Hi Team, When we click on en-route. There is an option to select travel time. We want to have this editable but it is showing non-editable. We have also enabled…
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Fusion Field Service and Windows Phone and AttachmentsSummary: My understanding: Using 25C FFS, images can only be attached via the mobile device. Field Service still only provides an installed iOS and Android version of th…
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My Route Screen ConfigurationHi, Is it possible to remove "Idle Time" tile from the resource My Route screen? Also, the tile showing the percentage of day - can this be updated to remove the percent…
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Restricting the technicians to start next day activity if previous day activity is still in startedSummary: With the overnight work setting set to 24 hours since midnight, technicians should not be able to start the next day activity until they complete the previous d…
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Uploading Images in Offline ModeSummary: While uploading images to a Property defined as Property Type - file, GUI : Image Element in Offline mode or with poor network connectivity, what are the best p…
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How to capture tiemstamp of a form in oracle field serviceSummary: We have a form named Activity Notes in OFSC which includes a field called Dispatcher Notes. Dispatchers enter free-text messages to send to technicians. The bus…
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Hide Non-Scheduled Activities when queue.date < resource.CurrentTime nativelySummary: User issue occurring when users are attempting to interact with a Non-Scheduled activity when their queue.date is in the past, they've logged in and the date is…
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.Business Rules: Oracle OFSCSummary: GPS updates Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any cod…
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Are OFS Forms (with Data Fields and Form Fields) Supported in Offline Mode?Summary: I want to confirm behavior in offline scenarios particularly for field technicians using the mobile app. Are OFS Forms (containing both Data Fields and Form Fie…
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5MB file size is serious limitation for modern phones, any option to extend it?Summary: Our Techs capture images to indicate work completed. 5MB file size, for most modern phones is being surpassed easily. Content (please ensure you mask any confid…
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Position in route update with Message APISummary: We are trying to update the position in route for a set of activities assigned to a specific resource on a specific date. However, when our custom plugin sends …
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How to show alert messageSummary: We need to show a message on the tecninician screen. Content (please ensure you mask any confidential information): We need to display an alert message on the t…