Reporting and Analytics
Discussion List
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Vertical line for sysdate in a Gantt chartSummary: Content (required): I'm using a Gantt chart to show the time between the start date and due date for various tasks, with the Date being the horizontal axis and …Robin Long 51 views 2 comments 0 points Most recent by Robin Long Reporting & Analytics for B2C Service -
SLT breach AlarmsSummary: Wanted to configure a SLT breach alarms in the Incident Summary Report. Content (required): Wanted to configure a SLT breach alarms in the Incident Summary Repo…Jayashankar Lingaiah-Oracle 41 views 2 comments 0 points Most recent by Premkumar Sabarinathan-Oracle Reporting & Analytics for B2C Service
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Report custom formula for OBIEE ReportSummary: Previously we have a BIP report and for one column we have used below query. case when f.NAME like '%Singapore%' then 'AA Singapore' when f.NAME like '%Malaysia…Lavu Kalyan Chakravarthi 51 views 3 comments 1 point Most recent by Priscila Terazawa - Support-Oracle Sales
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Filter on blank and future datesSummary Create a filter using SQL expression to show just the null and future dated valuesContent Hello, I have a need to see only the null values and future dates. I'm …User_2025-01-22-20-09-02-352 44 views 2 comments 1 point Most recent by Jahnavi-Oracle Reporting & Analytics for Sales -
Is there a way to capture the details when the user views the data in sales objects?**This post was created as part of a How to Service Request (SR) Release: 22C Summary: If the user login to the system and accessed the sales object and does not perform…Dragos Deak-Support-Oracle 31 views 1 comment 0 points Most recent by Dragos Deak-Support-Oracle Reporting & Analytics for Sales
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How to invoke formula field in BI answer?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to invoke formula field in BI answer? Supporting Documents if …Matei Niculescu-Support-Oracle 31 views 2 comments 0 points Most recent by Matei Niculescu-Support-Oracle Sales
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Table/Subject Area name which stores data for RoutinesSummary: Table name which stores data for Routines Content (required): Hi All, I need to know the base table/subject area(OTBI) which stores the information related to R…BhavikBhatti 81 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle Fusion Service -
Can you add a filter to the Customer Portal Search Report?Summary: Can you add a filter to the Customer Portal Search Report? Content (required): I'm looking to add a filter the search within our Customer Portal. Is there a way…kerry walker 44 views 4 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service -
Is there a report which can tell agent used Fill my inbox to pull incidents?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Megha Nagpal 41 views 2 comments 0 points Most recent by Premkumar Sabarinathan-Oracle Reporting & Analytics for B2C Service
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groovy script to update the data in custom object when the SR status is changed to resolvedSummary: To update the data in custom object , when SR is resolved couldnot find it Content (required): Version (include the version you are using, if applicable): Code …
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How to Send an Email with report attachment?Question : How can an email notification be sent to the opportunity owner with all the opportunity details at the same time? **This post was created as part of a How to …Iulian Hanza-Support-Oracle 11 views 1 comment 0 points Most recent by Iulian Hanza-Support-Oracle Reporting & Analytics for Sales
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Is there a way to autorefresh infolets on login?Summary: Is there a way to autorefresh infolets on login? currently if logged into oracle sales cloud, the infolets section shows up, but need to click on 'Refresh' to l… -
tell if notifications were sent to subscribers when an answer was updatedContent Is there a way to tell if notifications were sent to subscribers when an answer was updated? If the publisher forgot to choose from the Notify Subscribers dropdo…User_2025-02-03-17-53-12-845 32 views 1 comment 1 point Most recent by Zahraa Reporting & Analytics for B2C Service
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Report time difference between a specific status and Updated.Summary: We are trying to capture the response time from a contact. We use a status of Awaiting - xxxx Response and we need to measure the time from this status to the v…Jeff Scrobel 51 views 2 comments 1 point Most recent by Jeff Scrobel Reporting & Analytics for B2C Service -
Subtab Analytics for BI report Parameter passed not generating correct report**This post was created as part of a How to Service Request (SR) Summary: Request is to have on custom entity Project show Account, Opportunity and Opportunity Team for …Dragos Deak-Support-Oracle 21 views 2 comments 0 points Most recent by Dragos Deak-Support-Oracle Reporting & Analytics for Sales
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Logic of "Opportunity"."# Days in Stage"**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Would like to know what id the logic of "Opportunity"."# Days in S…Dragos Deak-Support-Oracle 61 views 1 comment 0 points Most recent by Dragos Deak-Support-Oracle Reporting & Analytics for Sales
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Join Accounts table with Custom Field from Contacts TableHello Admins, is there a way to join information from the Accounts table (Full Name) with a Custom Field (Term date) from the Contact Table? I've tried different ways of…Pawel Strychocki 71 views 3 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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I want to get details on which agent applied a particular status, for e.g-closed statusSummary: i want a report which can tell that in a particular incident , who applied what status, Sometimes, the assigned person is different from who applied the status.…Megha Nagpal 41 views 1 comment 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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Need to get a report for PO's where we can filter by BU'sSummary Need to get a report for PO's where we can filter by BU'sContent Hello, Grateful if you can help on how to get a list of all GRN's for Received Shipments for a S…User_2025-02-05-12-20-44-163 36 views 5 comments 2 points Most recent by Sahithi Kolasani-Oracle Reporting and Analytics for SCM
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How can I report on/analyze notifications created 'in the wild'?Summary: We have too many notifications (e.g bell notifications) being created. As we determine which ones to disable, rather than analyze all of the groovy scripts crea…
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how to add search option to reportSummary: Hello everyone, I want to add search option to report where the user be able to search just for what he wants not to look to all data that the report fitch rega…
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Schedule a CSV to an SFTP LocationSummary: Schedule a CSV to an SFTP Location Content (required): Hi guys, Is it possible to schedule a report in CSV format from Service Cloud to an SFTP location? Regard…Sylvia S. 31 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle Reporting & Analytics for B2C Service
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How to schedule a job which will autogenerate a report on monthly basisSummary: We have a business requirement where we need to create a job that will automatically schedule and fetch the data from previous month on the first week of every …Gauri Lande 41 views 1 comment 1 point Most recent by Raghavan p-Oracle Reporting and Analytics for SCM
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Last user transaction dateSummary: I'd like to view agents in certain profiles and monitor their last transaction date and time--mostly used a tool to see if an agent is sitting for long periods …Vanessa Topolewski 71 views 4 comments 0 points Most recent by Vanessa Topolewski Reporting & Analytics for B2C Service
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Tracked Links in a chatContent Any ideas on how to report on a tracked link that is added to chats. Tracked links work in mailings, surveys and some message templates but they don't appear to …Carl Elliott 30 views 2 comments 0 points Most recent by TinaB Reporting & Analytics for B2C Service -
Transactions Transfer Report for China errorSummary: Seeded report : Transactions Transfer Report for China showing error with below error message. You can't split the transaction because the unit price exclusive …
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Analytics: Infolets Limitation**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Is there any limitation of indicators to add within the Infolets s…Ionel Spaloghe-Support-Oracle 41 views 4 comments 0 points Most recent by Ionel Spaloghe-Support-Oracle Reporting & Analytics for Sales -
Is it possible to create a cross subject area report using a CX Sales and Incentive Compensation SA?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to create a cross subject area report using a CX Sa…Priscila Terazawa - Support-Oracle 21 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
How to set the export option at the bottom of the reports/Analysis/Dashboard?**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: How to make a single Export option at the top for all the reports …Ioana-Pacioianu-Support-Oracle 41 views 2 comments 0 points Most recent by Ioana-Pacioianu-Support-Oracle Reporting & Analytics for Sales