Reporting and Analytics
Discussion List
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How to give user friendly names to Custom Subject Areas when using queries on Data Model?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to give user friendly names to Custom Subject Areas (CSA) to m…Deborah Bourgeois-Support-Oracle 71 views 3 comments 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales -
Can we add one new Detail (filter) to Configuration Visualization from a Saved Search?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: We are trying to create a new Configuration Visualization with Sou…Ionel Spaloghe-Support-Oracle 51 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales -
Subject Area to pull all contacts from Accounts (that are not customers)Summary: Subject Area to pull all contacts from Accounts (that are not customers) Content (required): I am trying to pull a list of all contacts and want to include thei…
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Help with BI answers Report - AccountContactIDSummary: I am trying to create a report for contact information that has a relationship with that Account. In the import mapping for AccountContact I am able to see the …
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How to add the Supplier Site Attribute information to the Requisition PDF ReportSummary: I want to add the Attribute Information from the Supplier Site to the Requisition PDF Report. Based on the attachment from Doc ID 2595071.1 (RequistionPDF Attri…Hendra_innopia 31 views 1 comment 0 points Most recent by Noelle Bartlam-Oracle Reporting and Analytics for SCM
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Custom DCL fields are not visible in analyticsSummary: We have custom DCL fields in Lead , those were not coming in standard subject area , so created custom subject area by adding all the fields and published , aft…
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How to retrieve province's Primary and Alternative Names of CA country using SQL query?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Customer requested to know how to retrieve province's Pr…Manoj Kumar-Support-Oracle 181 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales -
Can we add detail reports/dashboard in cx sales mobile app?Summary: When we are trying to add reports from 'visualization configuration' , we are able to select the path but with in that respective path reports are shown up. can…
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Select query not giving desired resultSummary: I'm using below query but it is not giving desired result Content (required): The use case is to fetch the Email ID and subscription number of the contact assoc…Neelesh Varma 31 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales
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How to report on a Text Formula Field in OTBISummary: A new Text Formula field will not show up in Reports and analytics, oracle manual says this is not possible but I'm curious if anyone has found a way around it.…Pete.Sterchak 111 views 1 comment 1 point Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales
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Has Oracle CX an option to export data to SFTP?Summary: Has Oracle CX an option to export data to SFTP?Siraj Syed -Support-Oracle 41 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Sales
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PO Change order History TableSummary SQL/Table to fetch Purchase order change historyContent Hi, Can anyone please help me with the back end table/SQL to get the purchase order change history. I was…Sahil_Makhiza 1.5K views 7 comments 0 points Most recent by Anjana Das-Oracle Reporting and Analytics for SCM
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Trendline Function exampleWhat does the trendline function shows? Do you have an example of how it works? We have this formula: TRENDLINE("Pipeline Facts"."Opportunity Revenue", ("Time - Addition…Syed Misbauddin-Support-Oracle 11 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales -
Incident performance data Filter Through AnaylticsResults APISummary: By Pass 10,000 records AnaylticsResults API limit Content (required): Hi Guys, The AnaylticsResults API has a limit of 10,000 records per run. We have an integr…Sylvia S. 31 views 1 comment 0 points Most recent by Robert Surujbhan-Oracle Reporting & Analytics for B2C Service
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How can we enable reports in the oracle cx sales mobile application?Summary: How can we enable reports in the oracle cx sales mobile application? Thank you Content (required): Version (include the version you are using, if applicable): C…
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ESS Job linked with Report giving errorSummary: ESS Job linked with Report giving error: "Report definition not found:My Folders/Drafts/TestRenewalReport.xdo" Content (required): ESS Job linked with Report gi…Neelesh Varma 31 views 2 comments 0 points Most recent by Swapnil Kashid Reporting & Analytics for Sales
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How to show matching incident rows from two different join tables?We're working on a project where we want to add contacts to an incident, but we can't use secondary contacts because we don't want to automatically send emails to them. …Eric Gottesman 41 views 6 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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Why are chat numbers not the same between chat report and incidents created by source (chat)?Summary: Chat Activity Report and Incidents Created by Source not showing the same numbers for live chat Content (required): If I run the Chat Activity Report and the In…MikeA 21 views 1 comment 0 points Most recent by Megan Akins-Support-Oracle Reporting & Analytics for B2C Service -
Identify leads and Opportunities for PartnersSummary: We need to identify if the leads and opportunities belong to internal sales employees or they belong to partner users Content (required): We have implemented PR… -
why the user with knowledge manager role not having access to reports and analytics in b2b?Summary: the reports and analytics area in tools are not reflecting for users with knowledge manager role and knowledge analyst role. Content (required): the reports and…dinesh.mangilipelli 51 views 1 comment 0 points Most recent by ArunKrishna-Support-Oracle Fusion Service
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Incident Performance - some Incident records are missing on same daySummary: Hi All, I ran the report on (November 30th) at 12:15 hours with the search parameters 29-11-2022 00:00 to 30-11-2022 00:00. It resulted in 10 lines (see attachm…Seethalakshmi S 31 views 1 comment 0 points Most recent by michael garverick Reporting & Analytics for B2C Service -
We have a requirement to manually select records from a report in B2B fusion Service CloudSummary: We have a requirement to manually select records from a report in B2B fusion Service Cloud. Could you please suggest regarding this. Content (required):We have …Tejesh Bunga 31 views 1 comment 0 points Most recent by Tony Phetbourom-Support-Oracle Fusion Service
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Remove weekends from the report resultsHi All, I have a Queue Activity report that is a part of our Managers Dashboard. This standard report with a chart shows queue activity for the last 14 days. It consists…Pawel Strychocki 41 views 2 comments 0 points Most recent by Pawel Strychocki Reporting & Analytics for B2C Service
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Can We create custom report in live experience admin console other than the standard reportSummary:Can We create custom report in live experience admin console other than the standard report? Content (required):Can We create custom report in live experience ad…
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Export option other than export to csv in live experience admin consoleSummary:Export option other than export to csv in live experience admin console Content (required): Can We export data of reports present in live experience report tab b…
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How to combine two rows of text data into a single column in OTBI?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.07.0 Summary of the question: How to combine two rows of text data into a single colum…Priscila Terazawa - Support-Oracle 653 views 2 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
UCM vs Object Storage for BICCSummary: UCM vs Object Storage for BICC Content (required): What is the recommended approach? Our end goal is to load the extracts into a database. Version (include the …sanjam1130 451 views 1 comment 0 points Most recent by Amrita Gupta-Oracle Reporting and Analytics for SCM
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Report showing all workspaces on each workflowSummary: I have tried to create or locate a report that will show me all the workspaces (IDs included) that are assigned or listed on each workflow. I have tried to crea…David_S 31 views 4 comments 1 point Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service
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subject area for householdSummary subject area for householdContent Quick question - Is there any OOTB subject area for Household? Thanks, Adam -
Create a transactional report that shows the latest status and the previous status updated dateSummary: Hi Community, There is a requirement to create a report which should basically identify the date the SR was set to the previous status, followed by the date the…Manjit Singh Arora-Oracle 41 views 1 comment 0 points Most recent by Nika Gerson Lohman Reporting & Analytics for B2C Service