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Re: Item Source WO changes after releasing work order
Hello @Joy Noreen Magoling-Oracle!
We've resolved this Issue with our own created SuiteScript that displays a 'Release' button. When clicking on the 'Release' button the status of the WO goes straight to 'Released'. The problem with the used WorkFlow was that the status was changed from 'Planned' to 'Closed' and from 'Closed' to 'Released' which resulted in the error we experienced.
Re: Need help with workflow
Hi @Dirk Nieuwkamp,
To reiterate, the cause of the credit limit pop-up warning is the Hold preference in your customer record. It is currently set to On as shown in your screenshot below:
This is what SuiteAnswers Article 9627 states about the preference being set to On:
With the above said, you must set the preference to either Auto or Off to suppress the warning and be able to create orders for the customer.
Hopefully this clarifies things.
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-Jack
Re: Advanced Bin managment to use it for Bin managment by location
Hello @Amjad Kasem
You have to do two more steps to manage the bins on transaction levels.
- In the item Master enable the Bin check box under inventory management
- Create new Bin for each locations Goto - Lists - Supply chain - Bin New
- Map the bin numbers in item master under Bin numbers
Once you are done with the above setups you can see the bin number on item receipt inventory configuration window
In addition to that, Generally, Bins requires on transactions where an item quantity is reduced, such as on cash sales, item fulfillments, or negative inventory adjustments.
Bins are not required on transactions where an item quantity is increased, such as purchases and positive inventory adjustments.
If you want to skip the bin nos on item receipt, there is one more accounting preference under Items/Transactions - under the Inventory subtab, you can enable the require bins on all transactions except item receipt
When you enable this preference, the Bin field on item receipts defaults to the preferred bin instead of leaving the field blank.
Re: Adding standard NS fields to custom forms
Hi,
Unfortunately, there is no Standard Field Birth Date for the Customer record.
For an alternative Solution, we can create a Custom Body Field for this.
1. Navigate to Customization > Lists, Records, & Fields > Entity Fields > New
2. Label: Enter Birth Date
3. Type: Select Date
4. Store Value: Enter Checkmark
5. Click Applies To : Customer: Enter Checkmark
7. Click Display
8. Subtab: Select subtab you want it to show
9. Click Save
Let me know about your thoughts,
Joahnna
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Re: SuiteCommerce MyAccount
Hi @Neo_Suite,
Do not be confused about SuiteCommerce and SuiteCommerce My Account website types. SuiteCommerce offers website functionality including the Shopping Pages, Checkout, and My Account. While SuiteCommerce My Account only includes functionality for My Account. The licenses for the two website types are also different. Only your Account Manager could provide the cost of the license.
Based from your description of allowing users to pay Invoice, I believe using SuiteCommerce My Account a good approach.
With regards to the alternative, you may try to use Customer Center. Kindly refer to SuiteAnswers: Giving Customers Access to Invoices | Answer Id: 9188.
Kindly let us know if this is helpful for you.
-Charles
Re: Dunning Letters Module - Can A Customer Be Assigned More Than 1 Procedure?
Ely, just for more information on this, in case others want need it:
It seems that a much better approach is invoice-level dunning, if the company wants to use different procedures for its different subsidiaries. That way, the same customer's invoice will be evaluated differently by different subs, which is impossible when customer-level dunning is used.
Thanks.
WARNING Manual Update Required to Electronic Bank Payments SuiteApp 2022.1
Hi all,
Be careful and watch out for this update which needs to be done manually, we encountered a couple of little nasties that might get you:
1) the current EFT role is copied and all customisations removed - easy to resolve just reinstate the customisations using the changes history and set-up a new custom role, assign to relevant users
2) the Electronic Banking aggregations by default are removed - this little nasty means if you are paying a vendor for 50 bills rather than one payment there will receive 50 separate payments! Make sure you re-check these Aggregate By Payee boxes x 2.
You have been warned! Oracle please add to SuiteAnswers and relevant comms.
Haydn
Re: Is there a way to show "Contacts" in the sublist "Relationships" when "individual" is selected?
Hi @User_75YL8,
As documented in SuiteAnswers 31632, one of the key differences between Individuals and Companies is that Individuals do not have the Contacts subtab.
This is designed this way by default.
- If Customer = Company, then the customer can have many Contacts.
- If Customer = Individual, then he is also the contact; this is system design.
If one has many Contacts (Contact Person), then it is suggested to set as Customer = Company.
If you need additional fields to enter alternate emails or phone numbers of individuals, you can create custom fields for these such as Alt. Email-1, Alt. Email-2, Alt. Email-3, & so on and so forth.
Upon further checking in the system, there is currently an existing enhancement logged for this, which you can vote for in the SuiteIdeas page:
- Enhancement # 109341: List > Relationship > Customer > New > Type = Individual: Customer wants the ability to attach a contact record to a customer who is an individual type
Apologies for this system limitation, but I hope this information helps.
If it did, then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” below this comment. Doing so will help other community members who might have the same concern find the answer easier and you will also get closer to earning your next Answer Accepter badge.
-Ivy
Re: Can create Advanced Intercompany Journal Entries but can't edit existing JE's
Hello @User_75YL8
Pls check your custom role permission for Journal Entry transaction - Full
Using Administrator role, navigate to Setup > Users/Roles > Manage Roles
- Click edit on the custom Role
- Permissions tab > Transactions subtab
- Make Journal Entry > Set Level to Full
- Journal Approval > Set Level to Full and
- Save.
Re: Changing Subsidiary Currency
Hello @User_XQ321
Yes by default, the system uses the currency of the parent-subsidiary.
If you have not entered transactions for a subsidiary, you can change the base currency to Editing/delete the Subsidiary Records.









