Best Of

Hey @User_BD08X,

There is no documented limit on the maximum number of Tax Codes. For other records, such as "Locations", the limit is 100, which can be lifted through your Account Manager. If you hit a limit for Tax Codes, you should be able to increase it.

Hello User_FVDS1,

Your best path to resolution is to open the case with NetSuite Support.

Log in to NetSuite.

From the Top navigation bar, select Support → Go To SuiteAnswers.

The SuiteAnswers page will open in a new browser tab.

Select the 'Contact Support' link (Top right of the page).

Scroll down to the bottom of the page and select 'Create Support Case' and fill in all of the fields.

NetSuite Support will contact you and the 'other account admins' to verify your employee's account access, and then they will work with the employee to accomplish a password reset.

Note: Although you may have contacted the other account admins, you cannot be sure that your employee's access has been removed from the Sandbox, Production, and/or Release Preview accounts.

Best,

Todd Niedringhaus

Hi Harsha Kumara,

You were right. we finally use client script to change the field.

Thanks

Hi @Astel Projects - Werner,

Upon checking, a defect was recently filed regarding this issue, and the engineers are currently investigating it. You may file a support case with our NetSuite Performance team to receive updates on this issue and to be notified once it is fixed.

For the meantime, you may check this SuiteAnswers 106701 | Identifying Browser Performance Issues.

We found that for some reason ChatGPT would run for 40 minutes and quit/timed out(?). Thinking ChatGPT couldn't handle the volume (and ours is not as big as others)

We changed strategy a bit. We tried letting NetSuite do the heavy lifting and created a Saved Search to return the data. We used ChatGPT instead of going after all the data, we had ChatGPT trigger the search and use those results to analyze the results. We still had horrible wait times and unexplained timeouts. It may still have to do with the redacting effort (?).

We also struggled getting ChatGPT to obey account exclusions. our SuiteQL would specifically instruct it to omit accounts but the results returned with a comment… ChatGPT saw that account # XXXX was not included in the SuiteQL so ChatGPT added it.

So we tried Gemini with the same SuiteQL. Gemini obeyed instructions, results are returned in seconds and compared to the manual results and analysis, the totals were exact and variance explanations were correct.

We are in the process of getting claude provisioned to us as well. It is going through the security risk assessment. We are anxious to see what we can do better/easier with it.

I will leave this open for a bit and will add claude results, in case it is helpful to anyone.

Hey @User_CS6XH,

Yes - you should be able to modify the underlying dataset to include additional transactions in the ARR & MRR Analytics Workbooks.

If I understand your question correctly, you have a dropdown field with a few types. You want to change the text "Purchase Order" dynamically to something else based on the selected type.

If this is your question, I don’t think this can be done using a workflow or any other standard feature. You may try using a Client Script, but you might need help from an expert developer.

but seek assistance from other experts in this thread.