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Hi @Wishal44 Upon reviewing similar cases to yours, you may consider the following approach when correcting an invoice generated from a Billing Schedule:

1)Create a Credit Memo to fully reverse the incorrect invoice.
2)Create a standalone invoice (not created from the Sales Order) for the correct amount.

Issuing a standalone invoice ensures that the financial correction is made without affecting the Billing Schedule logic, Next Bill Date, or future scheduled billings on the Sales Order.

Hi, we’re thrilled to have you join us today and thanks for kicking off the conversation!

Hello everyone! We’d really appreciate your thoughts and experiences in supporting a fellow member. Your contributions truly make an impact!

Hi @Bee Yook @Tigran Shahnazaryan,

How prepayments apply is directly tied to how they were created.

If the prepayments were created from a purchase order, they will auto apply when the bill is created from the PO.

If the prepayments were created as standalone and not linked to a PO, then you will have to manually apply them by viewing them in the UI and selecting 'apply'. This will take you to a list of open vendor bills for that vendor.

I hope this helps!

Thanks for the screenshots; they were helpful.

I confirmed via NetSuite's Record Catalog that "Campaign Event" is a dedicated record in the database with a join to "Campaign" and other records:

However, it doesn't show up as a "List/Record", and there is a chance NetSuite didn't expose it. Interestingly, the "Campaign Event Type" is available:

At this point, the best is to open a Support Case with NetSuite and ask them to confirm if the "Campaign Event" can be added to a custom field or if that's a limitation.

Hello @A K M Farid, NetSuite 2025.2 allows every NetSuite user to maintain three NetSuite sessions simultaneously. However, as of NetSuite 2026.1, this feature has been updated to enhance the security of your account. Now, a user with the Administrator role must explicitly allow multiple sessions per user on the Enable Features page. Additionally, only users with 2FA-required roles can use this feature. If a user has more than one role in the account, all roles must be 2FA-required.

NetSuite supports up to three sessions per user. Current active sessions can be managed from the Active sessions page.

Please refer the SuiteAnswers Below :
77573 User Interface (UI) Sessions
1021099 Active Sessions
95122 Authentication

Hiya - we have uncovered the root of the problem - whilst speaking with our support partner, it transpired that these issues were caused as a result of the implementation of the SuitePeople module as it has restricted the way that employee data is accessed. Turns out it wasn't anything to do with the upgrade. We are working to resolve permissions to remove the error messages.

Hello @Kedalene, You can achieve this using two methods.

1. Use the Email button (Communications tab): Click Email under the Communications tab and select the Include Statement checkbox.
   (30472: Ability to send an individual customer statement to a specific contact with a custom message.)
2. Use a scheduled workflow: Create a workflow that emails the statement as an attachment based on a schedule, button, or event trigger.
   (104373: Send customer statement email with attachment via scheduled workflow.) Similar to what @Angela Bayliss mentioned.

Hey @Akhil_k_t,

Could you clarify the use case for this requirement?

Note that if you don't want the source transaction generate the Revenue Arrangement, you can set all Items to "Direct Posting". Or, you can have "dummy/empty" Rules on the Item. Another option would be to select a non-applicable "Create Revenue Plans On" on the related items.

If you prefer the Plans to be created in the "Hold" status, you can select the "Hold Revenue Recognition" on the Item record.