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Hi. Over the past few months I have had multiple reports form users that they are having issues when access NetSuite in Google Chrome - issues include NetSuite pages failing to complete loading, drop down or other menus not working and errors or hangs when accessing and running reports.

We have tried the suggested trouble shooting steps of clearing the browser cache, using Incognito mode and performing a hard refresh, and I have even tried completely creating new Chrome user profiles, but none of that seems to fix the issue permanently.

Users that are using Microsoft Edge are not experiencing any of those issues, so it seems that there is something that Chrome handles differently to Edge that is causing the issues. Does anyone know of a permanent fix for the issues in Chrome?

Hi @User_FNWKM

Thanks for your update. As for the dropdown list not working for the Lease Amortization Schedule, this is actually a known issue and is currently being worked on Enhancement 549871.

As a workaround, you may try these steps and create Lease Payment Saved Search:

1. Navigate to Customization > Lists, Records, & Fields > Record Types.
2. On Lease Payments row, click on Search link.
3. Click on Use Advanced Search box.
4. Under Criteria tab, add Lease Proposal. You can then select any of the existing Lease Proposal records you want to check the schedule with.
5. Click Done button.
6. Click Set button.
7. Under Results tab, you may add the following:
   1. Date
   2. Lease Payment
   3. Interest
   4. Balance
   5. Principal
   6. Net Present Value
   7. Journal
   8. Lease Proposal Fields....---> Document Number
8. Click Save & Run.

• Note: You may add other fields according to your needs.

• You can go to SuiteIdeas page to vote for the enhancement.

• Thank you!
  
  Regards,
  Ayie

Hi @JDov You are right. The Standard Purchase Orders are quantity-driven, not amount-driven. Once billed quantity = ordered quantity, the line (and often the PO) is considered fully billed/closed.

Also, your above mentioned scenario is indeed a current system limitation logged under Enhancement #192166 Option to enter multiple Bills for a Purchase Order on a single page.

You may opt to use Blanket PO as billing does not directly close the Blanket, releasing the full committed amount does.

For more information about Blanket Orders, please see the following SuiteAnswers:
Blanket Purchase Orders
Creating a Blanket Purchase Order
Releasing Items on a Blanket Purchase Order
Quantity Ordered is Greater than Quantity on Blanket Purchase Order

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Hi @Paul Reading

Thanks for the note! We are certainly aware for this news. While it will not technically impact the integration until March 2027, I can assure you that our team of developers a product managers are currently working to build the infrastructure and support for the new Amazon orders API. Our goal is to implement a seamless transition without any disruption or changes in service but if you'd like any additional information or if you have any follow up questions about this process, please open a support case with our team and we can get them addressed right away!

Thanks,
NetSuite Connector Support Team

@User_HV6EH

Actually, you can customize the standard user note form. The thing is, the change applies to every record—e.g., Customers, Vendors, etc.—but you can try creating a workflow on a note record and loading the specific form based on your requirements if you have experience with workflows. Do the experiment and let us know, too.

You can go to Customization → Forms → Entry Forms to modify the standard note form.

Also @Red Velasco-Oracle mentioned that you are unable to add custom fields to the standard note popup form. but you can create custom field on standard note record by going into "Other Record Field" and selecting record type as "note"