Best Of

I rebuilt everything again. I created a new user access token using a different role from one that has core admin rights and also set the account id to use upper case letters for the company sandbox account "123456_SB1" instead of "sb1" and this time it worked.

Adding additional line is great but comes with only challenge at the time of Bank reconciliation. During reconciliation, System will show this as 1 line or just 1 JE instead of JE with multiple lines. Apart from this we should be all good.

Hi Preethi Kondur,

At the time of transaction creation, you should be able to update the exchange rate provided the header subsidiary currency and line level subsidiary currency is different.

Here my Line level subsidiary has INR currency and header subsidiary currency is USD.

Hello @Vernita ,

Can you please double check if both of the mentioned items are active?

To check if the Subsidiary is Active, please follow the steps below:

1. Navigate to Setup -> Company -> Subsidiaries
2. Search for the Subsidiary Internal ID 1
3. Edit the Subsidiary and check if is Active

To check if the Tax Code is Active, please follow the steps below:

1. Navigate to Setup -> Accounting -> Tax Codes
2. Search for the Tax Code Internal ID 7
3. Edit the Tax Code and check if is Active as well

Please, let me know how it is looks like. Both of the Items must be Active so the process can be done without errors. Thank you very much.

“Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thank you!

@Kristoffer Viray-Oracle - I have found the answer to this.

My search does not have any Criteria to specify the Transaction. I run this search from a custom link on the Item Receipt transaction (which passes the document ID in the URL string as a filter) so that only items from that Receipt are shown.

It would seem that something within the print process is running the criteria without the filter applied - hence the long load time.

I have preset the criteria with a transaction Document ID (which doesn't impact the search functionality as the filter Document ID overrides this), but seems to make the print template and print process behave as expected.

The template now prints (and saves after editing) within 2-3 seconds.

Very strange, but glad I have found the answer to this!

Checked this at my end by customizing the user role. It works absolutely fine with this setup at role level.

Did you Try clearing browser history once. If you have multiple roles, sometimes switching between role might cause cache issue.

Hi SanjeevV

This could have been because of dashboard re publishing. Was this activity recently performed at the user role end.