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Hello @Vernita ,

Can you please double check if both of the mentioned items are active?

To check if the Subsidiary is Active, please follow the steps below:

1. Navigate to Setup -> Company -> Subsidiaries
2. Search for the Subsidiary Internal ID 1
3. Edit the Subsidiary and check if is Active

To check if the Tax Code is Active, please follow the steps below:

1. Navigate to Setup -> Accounting -> Tax Codes
2. Search for the Tax Code Internal ID 7
3. Edit the Tax Code and check if is Active as well

Please, let me know how it is looks like. Both of the Items must be Active so the process can be done without errors. Thank you very much.

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@Kristoffer Viray-Oracle - I have found the answer to this.

My search does not have any Criteria to specify the Transaction. I run this search from a custom link on the Item Receipt transaction (which passes the document ID in the URL string as a filter) so that only items from that Receipt are shown.

It would seem that something within the print process is running the criteria without the filter applied - hence the long load time.

I have preset the criteria with a transaction Document ID (which doesn't impact the search functionality as the filter Document ID overrides this), but seems to make the print template and print process behave as expected.

The template now prints (and saves after editing) within 2-3 seconds.

Very strange, but glad I have found the answer to this!

Checked this at my end by customizing the user role. It works absolutely fine with this setup at role level.

Did you Try clearing browser history once. If you have multiple roles, sometimes switching between role might cause cache issue.

Hi SanjeevV

This could have been because of dashboard re publishing. Was this activity recently performed at the user role end.

HI User_EKY01,

NetSuite has a native functionality of using SDF (SuiteCloud Development Framework). Can you try it.

Private Sub LoadCustomizationList()

 Dim nsCustomizationType As New CustomizationType

 Dim RRList As ReadResponseList

 Dim nsResult As String = ""

 Dim strGetValues As String = ""

 nsCustomizationType.getCustomizationTypeSpecified = True

 nsCustomizationType.getCustomizationType = GetCustomizationType.customRecordType

 ‘Set up connection to NS (nonce and token signature)

 SetupNSCredentials()

 Dim nsGetCustIDResult As GetCustomizationIdResult =  NSService.getCustomizationId(nsCustomizationType, False)

 For Each gcir In nsGetCustIDResult.customizationRefList

    If gcir.scriptId.Contains("dunning") Then

       strGetValues = strGetValues & "|(" & gcir.scriptId & ":" & gcir.internalId & ")"

    End If

 Next

End Sub

Private Sub LoadCustomRecord()

 Dim nsCustomList As New CustomRecordSearch

 Dim nsRecRef As New RecordRef

 Dim nsGet(0) As RecordRef

 Dim strGet As String = ""

 Dim CustRT As New CustomRecord

 Dim sContName As String = ""

 Dim sContEmail As String = ""

 Dim sContCust As String = ""

 Try

    nsCustomList.basic = New CustomRecordSearchBasic

    nsCustomList.basic.recType = New RecordRef

    nsCustomList.basic.recType.internalId = 260

    'Do this to get a new nonce for token purposes.

    SetupNSCredentials()

    NSSrchResults = _NSService.search(nsCustomList)

    If NSSrchResults.status.isSuccess Then

       If NSSrchResults.totalRecords > 0 Then

          For Each CL As CustomRecord In NSSrchResults.recordList

             sContName = ""

             sContEmail = ""

             sContCust = ""

             If Not IsNothing(CL.customFieldList) Then

                For Each cfl As CustomFieldRef In CL.customFieldList

                   Select Case cfl.scriptId

                      Case "custrecord_3805_dunning_recipient_cont"

                         Dim slctCol As SelectCustomFieldRef = cfl

                         sContName = slctCol.value.name.ToString

                      Case "custrecord_dl_recipient_email"

                         Dim strCol As StringCustomFieldRef = cfl

                         sContEmail = strCol.value.ToString

                      Case "custrecord_3805_dunning_recipient_cust"

                         Dim slctCol As SelectCustomFieldRef = cfl

                         sContCust = slctCol.value.internalId.ToString

                   End Select

                Next

                If Not String.IsNullOrWhiteSpace(sContName) AndAlso Not String.IsNullOrWhiteSpace(sContEmail) AndAlso Not String.IsNullOrWhiteSpace(sContCust) Then

                   'Process this as a contact

                   strGet = strGet & " | " & sContName & ":" & sContEmail & ":" & sContCust

                End If

             End If

          Next

       End If

    Else

       _Common.LogSyncMessage("An issue occurred retrieving Custom Record Info. " & NSSrchResults.status.statusDetail.FirstOrDefault.message, Common.SyncEventLogType.Information, System.Reflection.MethodBase.GetCurrentMethod.Name())

 End If

 Catch ex As Exception

    _Common.LogSyncMessage("Error Loading NetSuite Custom Record Data: " & _Common.HandleExMsg(ex), Common.SyncEventLogType.SyncError, System.Reflection.MethodBase.GetCurrentMethod.Name())

 End Try

End Sub

Hi Aldarmseu,

If your CSV Import fails and you see the error: Please enter value(s) for: Status, check the item record and make sure that the current quantity on hand is not zero or already underwater and that you are not making a negative adjustment.

The error prompt is related to the quantity on hand. You cannot do a negative adjustment when you no longer have any available quantity. The reason why the error is related to Inventory Status is because it is the next field needed to be populated after the item line level but the system can no longer proceed. 

The solution is to remove lines in your CSV Import that will process negative adjustment for inventories without enough quantity.

This is also documented under SuiteAnswers ID: 78035.

I hope this helps!

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