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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Comments
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Is there a rule you can create that will remove them from assignment while they are out of the office? Currently, this is a system limitation. Please vote for Enhancement 76441 - Provide the ability to remove support rep's from round robin territories if they are on vacation. Thanks.
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Precious... how do you vote on this enhancement number? The SuiteIdeas site does not allow one to search by enhancement number... Hello, I apologize; we currently have an issue with SuiteIdeas regarding searching for defects or enhancements using either the issue number or part of the external abstract, Defect 251242. I've…
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Hello, An enhancement has been filed requesting for this feature. Please vote for Enhancement 84795. Thanks.
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Hello, If you would like this feature to be available in NetSuite, please vote for Enhancement 104807 - Lists > Marketing > Campaigns > Allow the ability to schedule Campaigns at any time. Thanks.
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Sometime, we'd like to edit other user's event schedule because he is out of office. I can see other user's schedule by selecting his calendar at activity tab,but I can't edit events. I confirmed that ・administrator role can edit other user's event. ・"Event access" is "public" at all events. I'd like to allow editing event…
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Hello Jim, When you say activity, are you pertaining to Events? If yes, the Organizer of the Event (Sales Rep) needs to perform the steps below to allow others to edit the Events they organized: 1. Go to Activities > Setup > Calendar Preference 2. Enter a Calendar Title 3. Set Sharing = Defined Below 4. In the Calendar…
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Has anyone else noticed that as of today (or this week) NetSuite auto-populates an event's attendee list with Self and Organizer. I don't like this at all. Is there a way to turn it off? When creating an event, the Organizer is automatically included as an Attendee. This is by design. It is done so that the event will…
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Hello, This is currently a system limitation and Enhancement 110467 has been filed for the ability to have more than 25 sublist records per page. Thanks.
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Hello Bill, The ability to customize the form (HTML) and mask the URL used for campaign email subscription page is a system limitation. An enhancement has been filed requesting for this feature, Enhancement 163274. We apologize but currently, we do not have an alternate solution for this. Thanks.
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Hello Chris, Currently, there is no option to mark templates as 'Private'. If a template has been used in a merge operation, NetSuite will not allow you to delete it (users will receive "This record cannot be deleted because it has dependent records." ), you can only mark the template as Inactive. Once it is set to…
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Currently, this is a system limitation. Please vote for Enhancement 203154 - Transaction/Individual Emails > To be able to use the Marketing Unsubscribe Footer. Thanks.
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Hello Chris, I apologize, you are right, I forgot about the Restrict Access tab on the templates. But I am glad I was able to point you to the right direction. Have a great day.
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Enhancement 164962 - Online Case Form: Ability to display US States only on the State Field has been filed for this. Thanks.
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Hello Maher, In Setup > Support > Support Preferences > General tab > Preferences section, there is a checkbox called Receive Customer Replies in Case List Only. * If Receive Customer Replies in Case List Only = True, From Email Address = Main Support Email Address * If Receive Customer Replies in Case List Only = False…
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Hello Michael, With the current Duplicate Detection feature, normally, users are warned of possible duplicates when they click from a duplicate criteria field on a record to another field. Sometimes the cursor is still in a duplicate criteria field when the user clicks Save, and this warning is not presented. For this, an…
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is there a way to keep the company email address that is entered on the company form from flowing to the contact record automatically? If so, is there a fairly simple way to remove all of these that have been added? We currently have an enhancement for this. Please vote for Enhancement 53858. Thanks.
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Hello, On the Sales Order, I need to hide the contribution field on the Sales Team. Is there a way to do this? Also I need to make the employee (Sales Rep) field required. It shows with an * but you can save the Sales Order with out selecting the employee. How do I accomplish this, please? Thank you. The ability to…
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I am new to promotions but I went to Lists > Marketing > Promotions > New and it creates a new promotion. When I try to select any form besides the standard promotion code form I get this error: "You cannot use an Advanced Promotions form after selecting Standard Promotion on the previous page. If you want to create an…
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Hello, The Send Subscription Email button is not controlled by any permission. By default this button will show as long as the entity records have any of the following: 1. Entity Record has an email address 2. Customer's Global Subscription Status is not yet confirmed If Global Subscription Status is set to Confirmed…
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This is a known issue with the "free shipping" option. You can join the enhancement request like the rest of us. :( I can't remember the enhancement number off the top of my head. -Alison Looney Labs This is being monitored under Enhancement 66922 - Promotion Codes > Offer a Free Item and/or Free Shipping for Web Store…
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Is it possible to import campaign event records at the contact level? If so, please share how. Thanks a bunch. Hello, Importing Campaigns at the contact level has been filed as an enhancement, Enhancement 147317 - When importing CSV Contacts Only, Leads and Contacts together; Contacts should have the ability to be assigned…
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What is the process for changing the opportunity that an estimate is linked to? When I attempt to edit the estimate, the opportunity is already populated and not editable, but I need to change it? There must be a process for this. Hello, This functionality is a system limitation and Enhancement 183516 - Estimate/Quote>…
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Hello, Our Developers are currently working on this feature but it is not yet in the roadmap. With this, we do not have any ETA as to when it will be released. This feature is being tracked in Enhancement 105068. Thanks.
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Hi, For a Sales Manager when I run the Sales Activity by Sales REP report Events entered by Sales Reps are not visible. Would request for assistance Vijay Hello Vijay, I just want to check if you are still experiencing this issue. If yes, please file a case so we can further investigate if it is related to Defect 255024 -…
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Any word on this? Customer requested to turn off the button. I can't find the enhancement request either. Hello, The ability to remove or disable the Submit and Close Case button from the case form used in the Customer Center has been filed as an enhancement. Please vote for Enhancement 100318. As an alternate solution,…
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Hello, The ability to create groups through CSV Import is currently a system limitation. Enhancement 83248 has been filed requesting for this functionality. Thanks.
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Hello Melissa, We have assigned someone to investigate this. This is being tracked via Case 2002142. We'll keep you posted through the case. Thanks, Precious Note: If there are others experiencing this, please let us know so we can address it.
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Lots of customers unable to remove items from their cart and are hitting system maintenance messages. Anyone else? Hello, We will look into this. Thanks.
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Also, if Campaign Subscription Categories feature is enabled in your account, recipients must be subscribed to your campaign's Subscription Category. You can refer to the following SuiteAnswers article: Contacts Do Not Receive a Campaign (Answer Id: 22859)
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We are trying to use the campaign feature in NetSuite for the first time. I have tried to do a few tests to be sure that it works correctly. I went through the process of creating a saved search, and then a group, and then a marketing template, and then a marketing campaign. Tied them together and tried to send it. I…