You can compare one role to the other and find any missing permissions quite easily - using 'show role differences'. Have you tried that? Are there any differences? ~angela

It's actually managed by Julie Fitzpatrick, who no longer works for Nxturn. Julie doesn't like me, and my requests to join have been declined, and Julie has blocked me on Linkedin. Since this group is sponsored by NetSuite, how can I be allowed as a member? ~angela

Hi There, This information: NetSuite Florida User Group 54 Members Website: http://www.flonug.org/ Contact Name: Tonya Calder Company: NXTurn Alternate Contact: Trish Boccuti Email: Info@flonug.org Office: 954-251-4543 Web: http://www.flonug.org/ Florida NetSuite User Group…

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By sending the initial response for the case, that is the first response. In your example, this 'Closed on first response' field won't provide value with your case example. ~angela

Hello Elina, If this is coming from a client who exported the COA twice and it is not the same - is the client using the same role to export? The differences can easily be driven by roles, if one role is set to 'user subsidiary' vs 'all subsidiaries. Unless the export was created by the same person, using the exact same…

Egads! An enhancement. Yikes. From your screenshots, it appears that the items are describing an account. Am I understanding that you can't display the items on the PDF? Perhaps updating the item names to clearly define the account is a possibility? ~angela

SuiteAnswer 28151 1,000 is the maximum number of price levels.

Are you using the advanced intercompany journal? If not, it is one subsidiary per journal, without exception. ~angela

I would open a NS ticket immediately. If you see 2024.1 on the bottom of your admin dashboard, it may have occurred with an upgrade. If you still see 2023.2, I would open a ticket anyway. This is urgent, in my humble opinion. ~angela

Hello, I'm sorry to tell you that there is no 'easy fix' for this. When you re-enable the bin, the old bin information hasn't disappeared. Your best bet is to clean up the mess by assigning a preferred bin to each item. Then, perform a bin putaway and get the items in the bins. Once you do that, you'll still have to…

In your custom column field, the value should be list, with the list being the 'account'. You have a free form text field, which won't source a list value from an item record. ~angela

Hello, Normally, you wouldn't print a vendor bill, so I'm a little confused on your question. Vendor Bills are entered into NetSuite, not printed out of NetSuite. The simple solution is to not use an item record. Use an account on the bill that shows the expense account and the amount. ~angela

This clarifies things. While your integration partner may be looking for data, the core data elements in NetSuite cannot be updated to accommodate an integration. Your integration partner should be aware of this. ~angela

There is a feature in 'enable features' (setup>enable features>require deposit workflow that might help. It says that you can require a deposit for a percentage of the order. I haven't used it, but it might help? ~angela

This is definitely something that needs to be resolved using a NetSuite support case. Not sure how to help otherwise. ~angela

The states/provinces available on other country forms are often free form text (for Brazil they are) - so I'm not clear on what provinces or states you would need to add. You can type in whatever state or province applies, can't you? ~angela

If you navigate to setup>>Company>> Administrative Notifications, you will see dates of when your system was possibly upgraded to 2024.1 - which may be the change? Worth a try. ~angela

Are you able to screenshot the system notes on the inventory adjustment that you imported? Thanks, ~angela

Hello Elina, Are you seeing this within the Financial reports? Or on the list within the Chart of Accounts? The COA List isn't expected to be used for Financial reporting, and the summary accounts will remain within those reports as 'summary' values. If your parent accounts are not flagged as summary (inactive) they will…

Hello Mei, When you import the adjustment using CSV, the quantity being adjusted must be the same as the quantity in the inventory detail. The adjustment will affect your quantity on hand by adding/subtracting from the quantity on hand. (I always import a test CSV, to review the data imported is importing as expected.) If…

I agree 100%! It takes a team to manage NetSuite, as it's impossible for one person to remain up to date on all modules. Have a great day, glad to help! ~angela

When defining a field using the value from a saved search, usually you won't have 'store value' checked. (allowing the search data to update with the search results). If the 'store value' isn't checked, it won't be present on the invoice to print. Just an FYI ~angela

Hi Edwards, On the workflow primary page, is it set to trigger on both create and view/update? Sort of a silly question, but I always try and start at the basics. If this is set, can you share the workflow logs with us? ~angela

Hi Robert, I understand that you see this as a problem. However, this is native behavior and will not change. Since the account types drive the aging reports, and the intercompany accounts quality as the type within the agings, they will always be included in the out of the box reports. Note that report customization is a…

This is resolved.

When you run an A/P aging, every account within your COA with type=accounts payable will be included. You can easily filter your report to not equal your intercompany accounts, by clicking customize, filters, account not equal to (define the specific intercompany accounts). I hope this helps! ~angela

Hi Kedalene, Yes, the column with the posting period on your import file must follow the format of the periods. Alternatively, you can use the internal ID of the posting periods - go to home, set preference, show internal ID's: Then you can use the internal ID's of the periods you want to post to. This makes is so much…

You don't have to add a column to your import, if you are posting them all to the same period. Map the 'posting period' on the NetSuite side, and use the pencil in the mapping to choose a default period. Loading transactions in this manner is done for implementations as well. Open AR, open AP, and Inventory value…

If a customer cannot read a file that you have sent, their incoming security may not be letting the invoices through. If you can open the invoices without issue, this is on the customer side. While PDF's are best practice, maybe send it to those clients inline within the email? ~angela