Steve - way to go,- looking into it more. your are too good, my hobo friend...

I see in this thread that someone asked about Canadian version functionality. This immediately reminded me of the single most important training tool NS provides- and at least in my mind - the most powerful. This user group. My own career as a Solution Provider with Netsuite began with me being an end user. Lanz Nefflen…

So far I am the only admin here where I work. We would like a 2nd admin to split Netsuite duties and as backup in case I die ;-/ We don't have the staff internally to train someone so we're considering hiring a general IT (Mac OSX) person whom has experience as a Netsuite admin. Are we asking too much? Thanks all. You may…

Perhaps a CSV import with 'dont show price', thena banner onyour websie indicating they should call for all pricing- make the message global, hide prices individually? would that do it?

I am not sure what you mean with 'International' version, as this is a general term. There is a US version that supports tax laws, payroll, domestic shipping, etc. It is in English. There is a Canadian version that supports Canadian business, taxes, etc, Same with AUD version. The primary differences are in the…

You do not have to delete a user to free up the license. All that you have to do is remove their access, and then inactivate the user. You don't want to delete them, as it contains part of your accounting audit trails.

My return e-mail is on the setup-company information page, immediately below the Tax ID Number.

Hi, I'm very new to the forums and I had a quick (I hope it will be) question about email Marketing resources. Are there any recommended books or even in NetSuite for emailers. My audience is from a BB to BB instead of consumer. I feel these two are in a lot of way the same but also very different. I would love to hear any…

Thanks for the help Angela. I have gone through that help topic before as well. The problem for us is that the Register button is still being shown on the customers screen when they look at a quote. Even if we choose None next to the Check Register option within our custom Web Customer Center role, you can still see the…

I think I will put in a case. Thanks for your help. anytime.... good luck!

Hello, What we are trying to do is prepare the quote and make it available to a customer when they log in to the web store My Account. The customer is able to click a button and bring up a sales order, but is then presented with the same screen as our sales rep. Is anyone aware of a way for the customer to click a button…

Does anyone know how to get the case email reply to address for an email sent out to a customer (given that customer no longer has the email)? We have a customer that accidentally signed up our NetSuite case reply-to email to a service called wayn.com and now this case is being reopened all the time. The only way to opt…

You can lock fields by displaying them as 'inline text' on forms, then restrict forms to roles, without a great deal of difficulty. Customize the form for salesmen to restrict the fields you want, apply it to the salesmen on the role tab of the form as their preferred form. When you customize it, be sure you uncheck the…

Hi Troy, Did that work for your needs?

Hi John, Netsuite has developed some pretty handy training webinars that I often suggest to newbies. Sometimes, people shy away from them believing them to be too basic, but I must tell you that these have information in them that can be exceptionally useful. The data mining one on reporting would probably help you a lot…

This is what our current settings are. The problem is that once the order has been approved it can still be changed, it just requires re-approval. We don't want our Sales Reps. to be able to change the order once it is approved. you may want to try changing the role permissions to 'SO-create' instead of 'edit'. However,…

Joseph, Mass Update of duplicate records can work different ways, but I do believe that it will work for your need. To use it, first go to setup-company-duplicate detection, and create your detection rules. (How you want records to be matched criteria- name, company name, etc) Once you are comfortable with that, go to…

It sounds as though you are looking at a customized form. Is your role administrator?

Wow. Just...wow.

We’ve been trying to talk to our rep for a few weeks now. It’s time to either renew or replace Netsuite and our calls to get a quote have been ignored as well. First our rep’s mailbox was full so we couldn’t even leave a message, then when we finally did get to talk to another rep, he assured us he would get a quote for us…

yes. Gift cards work, rather well, I might add, with Netsuite. I need to check and see what versions have and spport them, (maybe someone who knows will chime in) then will be happy to answer just about anything you want to now. Fire when ready. :D

As a reminder, you can easily configure NetSuite to use your own campaign domain. Thanks Ken OK Ken, I'll bite. How is that done, without using the embedded nsvirtualurl.com? Looking forward to this education......:D

you might try googling "print labels in Excel', assuming that you exported them into excel to begin with.

yes, that is correct.

The duplicate detection functionality for vendor records that is coming out with the 2007.0 release will work just as it presently does for customers and contacts. Thanks! Lina Kessman NetSuite Product Management Team Good Morning Lina, In ver 07, I noticed an issue when merging vendors. Since I am no longer active in the…

in ver 07, you can merge vendors, not sure if the duplicate detection is fully functional though... anyone?

Are you on ver 07? as opposed to 11.0.6?

I may be able to assist, but I am a little cloudy on your goal. If you want to track your marketing materials as items, I suppose that you could, but it would take some creative accounting (not necessarily bad, but a bit complicated) What is the actual need you are trying to meet? Do you want to A) track the marketing…

ahh, thanks for the update.

open the sales order (edit), on each individual line on the order, in the far right, there is a box that should be checked under the header "Closed" uncheck each line you would like to reopen.