Any sharing you would be willing to do would be most appreciated!!!

CoGS is a transaction column that sources from Purchase Price field. That seemed the most straightforward way (although Purchase Price on assemblies needs to be hand-entered, I believe). We went down this road until we realized we were screwed because kits don't have the purchase price field (why not, I have no clue.…

VERY disappointed to learn that v11 does not fix the problem whereby entering an item group skips over the validateLine javascript for each of its members. Makes our validate line javascripts somewhat useless, especially as concerns calculating sales order profitability. PS: I can't find the Issue#, because Customer Center…

We had an issue where the register did not tie to the trial balance because the register was not listing items that were dated January 2006, but posting period was set to December 2005.

Our customers receive Sales Orders via email but we do not receive the same email even though we are clearly CC'd on the email. Usual Spam filter measures checked and no sign of any NS emails (all are let through). When our customers acknowledge the Sales Order we do not receive this notification either. Is there a setting…

Agree. Customer Dashboard especially rocks the casbah!

I'm having a bit of a more fundamental problem. I have team selling enabled, and somewhere between 11/18/13 and 11/20/13 the team composition on a customer record got changed - switched to 100% one rep. I know because all the sales orders 11/18 and before were correct with a team assigned and all the sales order 11/20 and…

Bump. We have same issue.

I have not been able to create a report that provides all unbilled sales orders with the correct values. We often have partially fulfilled orders and the values are wrong for those. Has anyone tried this type of report and found success? Seems that the Open Sales Orders Report still shows the wrong values: SALES ORDER 10…

As far as I can tell Enhancement Requests are as follows: Enhancement 66922: - Promotion Codes > Offer a Free Shipping Promotion Code for web store checkout, and allow it to be item based (applied if specific items are purchased) Enhancement 117389 - Applying Multiple Gift Certificates at once Ditto. Come on NetSuite...

When we do that it updates, and perhaps re-opens a closed case. One possibility I can think of is if the case updates always come only from the main support case email, AND you have a preference to auto-create cases based on incoming emails to this address. We have case email updates come directly from the support rep's…

Foreseeing I spend most of my time on "Hold" waiting for NetSuite support, how about they mix up the music a bit? The same song, looping all the time, since forever. Insult to injury at this point Yes, it is amazing how much that makes a difference. A little thing (someone either expanding the music that would play during…

Step 2 was the important one. Thanks. Not exactly sure what I am doing wrong. MAIN Type: List/Record List/Record: Transaction SOURCING/FILTERING Source List: Transaction Source From: Customer is NOT an option. Chose Entity. Source Filter By: Entity Create a new case, enter a customer in the Customer/Employee field of the…

Yes, very good to know. Wondered about this myself. Baruch, is it possible to list some of the key things that are done overnight as opposed to instantaneously? Sometimes I am about to embark on a project that requires an operation be done to multiple items/transactions, and I do the first one, but don't see the results…

It's presumably a popup because some customer has more transactions than your max drop down size from home > set preferences. Thanks, -e Does it have to work such that if ANY customer has more transactions than my max drop-down (set to 500 = max possible), then this custom field on ALL transactions/cases is no longer a…

It's presumably a popup because some customer has more transactions than your max drop down size from home > set preferences. Thanks, -e Yeah, but I can't edit preferences because I currently have 7 Alerts set up, and any change to preferences gives me the error that I, even as Administrator, can't have more than 5 Alerts…

Thanks e. Should have figured that out myself. Started with Customer as Source list, but then thought I had to choose a Source From field. Chose Company Name and Name/ID, but it wouldn't save because of an error. Didn't try leaving it blank. Works great now (although it is not a drop-down but rather a search box, even with…

Could you not add a field on the case form that lists the transaction? Of course. As you know, this would still be different from the setup of Tasks, where you choose via dropdown of all the customer's transactions, and then it's a clickable hot-link that can take you directly to the transaction for reference. I was just…

You should be able to do what you are asking for... Evan, Thanks so much for spelling this out. Will give it a try today. I'm very grateful that you continue to be an active participant on this board. The immediate feedback is great, knowing that NetSuite is processing issues raised here is reassuring, and your pointers…

I am confused why we need to go through an unnecessarily long and tortuous process to vote on an enhancement request to be able to revert to previous functionality and merge more than 10 records at a time. I understand the motivation on NetSuite's part, but can't EVERYONE agree that 10 records is laughably too few? Bump it…

Hi Julian I believe that is exactly what Mini meant when she said: "We will work to allow for larger batches to be processed in a scheduled fashion" Thanks Ken Ken/Mini/Evan (any NetSuite employee reading this), Can we please now loosen up on the 10 record limit for merging records?

Brian - We realize that the 10 record limitation on the duplicate management feature is very limiting and are very sorry for the frustration this is causing. Improvements to this is tracked as issue # 117522 which we hope to address with a future release. To ensure that this does not lower in priority I highly recommend…

No problem. You are kind to follow up! Much appreciated.

Evan, NetSuite, I need some help here. After LITERALLY more than one year to get NetSuite to fix an error that prevented "At or Below Reorder Point" = TRUE to stick on a report and translate to a Dashboard snapshot, now NetSuite is telling me that Dashboard snapshots being hard-coded to HIDE ZEROS is "as intended". See:…

Case # 549635 Don't know if it helps, but my home page of the Knowledge Base is: system.netsuite.com/app/center/center.nl?sc=16 And the Employee List goes to (but is blank): system.netsuite.com/app/center/center.nl/sc.16/category.2/ctype.EL/EL.19/.f ... while the breadcrumb (strangely?) says "Knowledge Base > Employee List…

Employee List is back. Thanks so much!

The entire team here will be extremely grateful for this fix. Thanks for the update.

Sean, Thanks for the update, but I'm actually hoping you mean that it WILL be released into production (tonight?), because I don't see any change in anything. Same behavior as before (yes, cache cleared, etc).

Went to change preferences, and realized that so doing invokes a 5 alert limit. The limit to 5 alerts is a bit of a bummer. We had come to rely on them, and then we get the rug pulled out from under us, a bit. Can an exemption at least be made for Administrators? 5 across the board seems arbitrary, and not in line with the…

We will discuss internally. Thanks, -e Thanks for considering it, e & the team !