HI @Vernita, the two prompts/notices are standard behavior. These are documented under the following SuiteAnswers articles: SAID 79375 Advanced Intercompany Journal Entry > Save > "The journal entry does not balance between subsidiaries. Do you want to continue? ": When saving the intercompany journal entry in this case,…

Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite"…

Hi @User_FL4CK yes per checking, this is currently a system limitation logged under Enhancement #82016 Ability to update the Revenue Recognition / Amortization accounts of Posted Journal Entries and Revenue Elements with an option to update for current and/or for future periods You can goto SuiteIdeas page to vote for the…

Hi @Mel H, I tried to replicate your concern but I'm unable to, please see details below: Customer Address: Then from Customer record I created an Invoice: As shown, it copied the address from the customer record. I'm also using a standard customer form. Do you have any scripts or workflow that might be affecting it?

Hi @User_YWYY3, per checking, this is currently a system limitation logged under Enhancement #165316 Reports > Financial > Income Statement > click an account to View Detail Report > On the Income Statement Detail page, click on Customize > The customer wants to be able to add the Transaction Status field. You can go…

Hi @Mel H, were you able to check the comment above? Kindly provide additional information so we could assist you further. Thank you! :)

Hi @Benjamin Paul - USA, your concern can be addressed by creating an Advanced Intercompany Journal Entry. Detailed explanation regarding this and example can be found on the following SuiteAnswer articles: 63030 Making Advanced Intercompany Journal Entries 7757 Example of Intercompany Journal Entries Elimination journal…

Sure no problem @Ivy Embalzado! You can raise it by navigating and clicking Support tab > Go to SuiteAnswers. Then on the SuiteAnswers page, click Contact Support: You will find "Online Support" banner on the right side of the page. From there, choose Create Support Case Let me know if you were able to create a case…

Hi @Ivy Embalzado, thank you for providing details. Since the basic troubleshooting didn't work, we recommend that you file a support case for this, as they have the necessary tools to investigate your concern further. They can also check this with the provisioning team regarding the license. Apologies for the limited…

HI @Vernita per testing, as long as the debit and credit by subsidiary are balanced, it shouldn't throw any errors when importing. Here's another example of transactions imported successfully: Test 1 Test 2 The Canada Subsidiary - DB has a total of 150 debit and credit while the US Subsidiary - DB has a total of 200. Debit…

Hi @Ivy Embalzado, can you try the steps below for troubleshooting purpose: Navigate to Setup > License Client > Manual License Request Keep the page open for about 3 minutes. The page status will not change. Exit the page. Uninstall and re-install the bundle Let me know if this works :)

Hi @Ivy Embalzado, I will be creating a separate thread for your concern as it's advisable to focus on one main concern per question. This practice not only helps us provide more targeted and effective solutions, but it also makes it easier for other members to find relevant information in the future. Thank you!

You're welcome, @User_Q3A12! Glad to be of help 😊

Hi @Mel H, do you mean the zip code is not auto populating in the address field of the invoice? Can you share a sample screenshot of what's happening for reference? Kindly cover any confidential information. Thank you!

Hi @User_BD08X, regarding your second question on how the primary subsidiary can be changed on the vendor or customer, per checking, once a transaction has posted for the entity, user is not able to change the subsidiary selected on the entity record. This is documented under SuiteAnswers article 86123 Change Primary…

Hi @Vernita, the first and last lines with Due To/From field filled are the ones with eliminate box checked. A possible reason for this error is when Debits and credits are not balanced within each subsidiary. When this happens, user will keep receiving errors when importing the transaction. Therefore, to post an…

Hi @User_EPWHS, were you able to check the comment above? :)

Hi @User_Q3A12, per checking, this seems related to insufficient error given to the custom role. You can try checking this article for reference: NetSuite Admin Tip | Transaction Line Distribution SuiteApp: Identifying and Resolving Cause of Error Let me know if this works. Thank you! :)

Hi @Vernita, I tried replicating this on our end but I'm unable to reproduce the same error. Here's the sample csv file with result in the UI: Successful import: Hope this helps! :)

Hi @Mathias_Netsuite, were you able to check the comment above? Let us know if you still need assistance on this :)

Hi @HWCA-Treasurer, were you able to check the comment above? Let us know if you still need assistance on this :)

Hi @User_J26ZS, were you able to check the comment above? :)

Hello @User_TGTNW, can you provide the navigation path on how did you create this "Sub-Job" record? :)

Hi @User_J26ZS, there are different ways to record discount on Sales Order. You can add it as a line item or transaction discount. For more information, check out: SAID 28178 Discount Items. As a result, the entire discount will be applied either to the line item or the transaction as a whole. It doesn't appear possible to…

Hi @HWCA-Treasurer, as Angela mentioned above, can you please share more information eg. screenshots about your concern? Kindly cover any confidential information. Thank you!

Hello, everyone! Feel free to participate in the discussion and share your valuable insights. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @User_J26ZS, were you able to check the comment above? Kindly provide more information so we can check on our end. Thank you! 😊

Hi @Vishnu M, were you able to check the comment above? Kindly provide more information so we can check on our end. Thank you! 😊