wwinters

To credit sales tax for a prior period, we generate a Credit Memo for the customer in the current period and include the lines from the original invoice leaving them marked as taxable. Then add negative values for each of the exact same lines (to offset the previous lines) but have them marked non-taxable and the net…

in Credit Sales Tax? Comment by wwinters Feb 12, 2014 10:54AM

Not sure if you have solved this, but I noticed recently that email signatures do not populate automatically if you are using a role other than your default role. This is not expected behavior. The Set Preferences screen clearly states that the signature is for ALL roles.

in Why doesn't an email signature show up in Netsuite? Comment by wwinters Feb 11, 2019 11:23AM

Doing more digging on this, you have to check the 'Add Signature to Messages' box in Set Preferences for EACH role you want to show the signature.

in Why doesn't an email signature show up in Netsuite? Comment by wwinters Feb 11, 2019 11:31AM

Regarding Read Receipts... Is there an enhancement request for showing if an email was sent with a Read Receipt requested? We could then search (once Issue 290418 is implemented) for emails requesting read receipt that did not get read. Thanks! Wes

in Reporting on Read Receipts Comment by wwinters Jan 20, 2016 3:13PM

Hi, I am new to NetSuite and migrating data from SalesForce. This bundle is great because it makes the migration a bit easier as these new fields mimic standard salesforce fields. My question: My company has made a lot of changes to the vanilla salesforce fields that these mimic, but these fields are locked in NetSuite by…

in Enhanced Sales Center Comment by wwinters Apr 16, 2012 3:57PM

I was told at SuiteWorld that SuitePromotions needs SuiteCommerce

in Does SuitePromotions work on SiteBuilder? Comment by wwinters Jul 19, 2018 4:52PM

I found the issue. I was missing some files in my git repository. Fixed now.

in Unhandled 'error' event - when trying to install or deploy Elbrus for SiteBuilder. Comment by wwinters Jul 18, 2017 3:39PM

Maybe you guys have some insight into this... I'm installing Sitebuilder Extensions for Elbrus, and npm install ran just fine, but I'm getting an error on gulp: Error: File to import not found or unreadable: ../BaseSassStyles/main-variables Parent style sheet: stdin on line 18 of stdin >> @import…

in Unhandled 'error' event - when trying to install or deploy Elbrus for SiteBuilder. Comment by wwinters Jul 18, 2017 3:08PM

No, that's not what happened. These templates have been set for over a year, and just today, they unset themselves. Only two of us have access to the web site setup, and neither of us were editing those settings.

in Did anyone else just lose their site builder order email templates? Comment by wwinters Aug 17, 2016 3:24PM

OK, I'm getting my feet wet now too with SiteBuilder Extensions Elbrus and making headway with using these new (to me) tools. I understand that when you gulp local, it will create a localdistibution folder and watch for changes in templates and such, BUT if I am making changes to checkout.ssp, those changes are not…

in Using GULP questions Comment by wwinters Jul 19, 2017 2:26PM

Sam, I'm reading your threads regarding customizing SiteBuilder Extensions for Vinson/Elbrus. I have made some progress in adding 'saleunit' to Suitescript.json and the templates to show units of measure in the Shopping Cart and My Account pages. I am now trying to add a custom field for kit items to show custom package…

in Adding A Custom Item Field to Cart Summary in Vinson Checkout Comment by wwinters Aug 21, 2017 10:20AM

Hi Anthony, I'm still waiting for a satisfactory response from NetSuite, so I have not installed the bundle yet. I will post here when I get one. Best, Wes

in SiteBuilder Reference Implementation - Mont Blanc Comment by wwinters Jul 14, 2016 12:10PM

Wanted to add a question about installing the Sitebuilder Extensions Mont Blanc: This is the non-premium (free with SiteBuilder) version. When I click install on the bundle, I am asked to agree to an addendum to my NetSuite Subscription Services Agreement (SSA). I read through the agreement and it has language that states…

in SiteBuilder Reference Implementation - Mont Blanc Comment by wwinters Jun 24, 2016 11:12AM

Same here...

in Is there something wrong with Netsuite webservers? Comment by wwinters May 31, 2016 11:39AM

After banging my head against the wall with a similar problem, I found out that if you make any changes to the web site setup and you are using Reference Checkout, you have to recompile the Reference Checkout to see any of those changes take effect. Go into your Custom checkout folder (I assume you've customized the…

in Displaying Related/Correlated items on Shopping cart? Comment by wwinters Mar 21, 2016 12:04PM

We have the same issue, but our gateway is Cybersource. Olivier, are you saying that in order to have the webstore show the error to the customer BEFORE the order is created that we must have the AVS and CSC rules MATCH between NetSuite and the Gateway? Thanks in advance, Wes

in No Credit Card Preauthorization in the Webstore? Comment by wwinters Jan 20, 2016 9:30AM

Agreed! Wes

in SuiteCommerce Developer Site Is Now Live! Comment by wwinters Oct 21, 2015 3:40PM

jprice, Did you ever get your checkout secure? I'm looking at your site,and it still shows https://flexibleassemblystore.securedcheckout.com We're in the process of securing out checkout with our own certificate, and I'm not sure what subdomain to use with Symantec. Any insight would be helpful. Thanks! Wes

in Installing Symantec SSL Certificate for www domain Comment by wwinters Oct 21, 2015 3:01PM

Got it. So you decided not to go the custom checkout route. Thanks! Wes

in Installing Symantec SSL Certificate for www domain Comment by wwinters Oct 21, 2015 3:39PM

It looks like NetSuite has opened this up to just about any certificate now: https://netsuite.custhelp.com/app/answers/detail/a_id/27462 Wes

in SSL certificate Comment by wwinters Oct 4, 2017 4:47PM

Update: I think I have found the culprit... It was indeed the workflow. (Not sure why it ran in the Web Store when it was set for UI) The main problem was in the sales territory setup. Web accounts were not setting a salesperson correctly, and the workflow was sending emails from the salesperson's email address. Hence, if…

in An error occurred: author internal id or email must match an employee Comment by wwinters Oct 23, 2014 10:22AM

Agreed. I will do some more testing. Thanks! Wes

in An error occurred: author internal id or email must match an employee Comment by wwinters Oct 23, 2014 8:50AM

Hi Olivier, Yes I was thinking about that too... I have a workflow that sends me an email when a new customer is entered. But I was under the impression that if that was what was causing it, the error would appear every time, and not sporadically. The workflow was originally set to run only from the UI, and I still got…

in An error occurred: author internal id or email must match an employee Comment by wwinters Oct 22, 2014 4:19PM

Hi Sam, I just noticed behavior in 2014.2 that has changed from 2014.1: In 2014.1, when adding an item, the URL Component field does not get populated until a Web Store Display Name is entered. We always change the URL component field when entering the display name (our web store admin does this) In 2014.2, the URL…

in Work-arounds for web site changes found in 2014.2 Comment by wwinters Sep 2, 2014 3:18PM

Here is the fix I came up with: (We're using Reference Checkout 2.04.1 and GProxy Advanced E-commerce Module 2.0, we do not have a custom checkout yet) First I added a custom item field 'custitem_secure_image' as type Free Form Text Then wrote a scheduled script to update that field for all items in the web store: Here is…

in Reference Checkout 2.02 Item Thumbnails use Insecure URL Comment by wwinters Oct 28, 2015 9:34AM

Rob, We do have image resizing on in SiteBuilder. Does that cause problems with the Reference Checkout? Wes

in Reference Checkout 2.02 Item Thumbnails use Insecure URL Comment by wwinters Oct 29, 2015 1:33PM

What's the case #? We should all get attached to it so that they see that not only 2 customers have this issue. -Wes

in Reference Checkout 2.02 Item Thumbnails use Insecure URL Comment by wwinters Sep 10, 2015 9:46AM

Unfortunately that will not work, as the ENTIRE URL changes when using the https version... Our images are coded like so: <img src="http://www.jobrien.com/rigid-badge-holder-vertical-10887J-12_01m.jpg" alt="Crystal Clear Rigid Badge Holder (Vertical)"> And the https URL for that image is:…

in Reference Checkout 2.02 Item Thumbnails use Insecure URL Comment by wwinters Sep 4, 2015 9:58AM

We use an ajax call to a suitelet on change of the matrix option to retrieve images of child items. You could probably do something similar to retrieve quantity on hand. Wes

in getattribute tags for Matrix items Comment by wwinters Sep 29, 2015 3:30PM

Did this ever get fixed? I'm having the same issue with minimum quantities not working. Our 'Description' column in the shopping cart is disabled.

in Minumum Quantity Not Working ? Comment by wwinters May 27, 2014 1:15PM

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