Category 453
Discussion List
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Hide the Benefits Authorization if the employee already accepted it during initial loginIn RUI, if the employee already accepted the authorization during initial enrollment, the authorization will not show again if the employee makes any changes again to th… -
Redwood Benefits: Adding a ContactHi, When correcting a contact there is not a submit to close out of the Contacts section. We edit the child's name, enter effective date, select save Once you save the o… -
Hide the text from Self Service Benefits EnrollmentHi, There is a requirement to hide the below text from Benefits – Self Service. There is no option to hide it from VBS. Is it possible to hide the text? Thanks
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How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”?
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Benefits - HSA minimum allowed amount is not workingThis just started with the 25C upgrade. But when processing any type of life event in benefits it will not allow us to elect a 0 amount for the HSA amount. We can enter …
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HDL output from Benefits Health Check Diagnostic Test - how to use?Summary: I have run the Benefits Health Check Diagnostic Test, which returns 2 separate sections of HDL - one for beneficiary percentages that don't add up to 100 over p…
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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Is it possible to restrict access to few plans for Benefits Specialist roleSummary: Hi All, We have requirement, where we want benefits specialist to have access to only few Plans. They should not be able to access all the plans.In Data securit…
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Supplemental Life Post Election FormulaWe need to edit our Election Formula attached to our Supplemental Life Employee plan as the current formula we have does not appear to be covering all scenarios. Our req… -
How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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How can we differentiate between employee and dependent plans within a program ?Hello Teams Users are a bit confused when seeing both employee and dependent plans during open enrollment. For example, when an open life event is active and they enroll… -
Benefits Specialist roleSummary: Hi All, We have requirement , where we need to give access to benefits activity center for extrenal vendor to make enrollments..I have added employee role and b…
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Can you update the mapping of the BEN_ENRT_CTFN_TYP to align to seeded Document TypesSummary: It looks like there is no ability to update the mapping from the seeded Certifications to the seeded DOR. You can update the meaning of the BEN_ENRT_CTFN_TYP an…
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Life events are not getting triggered auomaticallySummary: We have a new implementation of Benefits and no Life Events are getting triggered automatically Content (please ensure you mask any confidential information): s…
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Slowness in benefits contacts pageSummary: Under Me→Benefits→Before You Enroll→Add, the page draws slowly. This causes people to start typing in the Additional Information fields and later receive errors…
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Performance Assurance for Enrollment Process Post Employee Population IncreaseSummary: Our organization has recently expanded its employee base from 23,000 to 33,000 due to a significant hiring initiative. As we approach the upcoming enrollment cy…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
How to Hide Annual Rate in Benefit Self Service for specific program.Summary: I want to hide the annual amount for specific program on self service page, I have tried with "#{bindings.DisplayName.attributeValue != 'Benefits Program'}" el …
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity … -
Do we need to create new plan. We only have change of carrier ?Do we need to create new plan. We only have change of carrier ? We send interfaces to Known2U and ADP. So, do we need to create new plan? or use existing, modify rates a…
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Beneficiary Organizations Doesn't Show Under "People to Cover" Without Quick Action OnHi All, The business has requested that we make the section "beneficiary organization" show under the "verify people you would like to cover" in Redwood benefits self-se…
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Benefits Activity Center does not show default benefits relationship (Redwood 25C)Summary: Hello, The Benefits Activity Center is not displaying the default benefits relationship. Please, I need assistance to correctly configure the default benefits r… -
HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
benefits activity center is spinning after selecting an employeeSummary: We ran into in RedWood 25C, where i logged in as Benefits Administrator and in Benefits Activity Center the employees search results data. However, when i selec…