Category 453
Discussion List
-
Benefits Activity Center does not show default benefits relationship (Redwood 25C)Summary: Hello, The Benefits Activity Center is not displaying the default benefits relationship. Please, I need assistance to correctly configure the default benefits r… -
HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
benefits activity center is spinning after selecting an employeeSummary: We ran into in RedWood 25C, where i logged in as Benefits Administrator and in Benefits Activity Center the employees search results data. However, when i selec… -
Can you update the mapping of the BEN_ENRT_CTFN_TYP to align to seeded Document TypesSummary: It looks like there is no ability to update the mapping from the seeded Certifications to the seeded DOR. You can update the meaning of the BEN_ENRT_CTFN_TYP an…
-
People Manager in Eligibility Profile is not working as expectedSummary: People Manager in Eligibility Profile is not working as expected Content (required): Created an eligibility profile with People Manager as 'No' to fetch employe… -
How can we differentiate between employee and dependent plans within a program ?Hello Teams Users are a bit confused when seeing both employee and dependent plans during open enrollment. For example, when an open life event is active and they enroll… -
Could anyone help with introducing child count in benefits eligibility?Summary: The business required the child count to be included in the eligibility where the count for Emiratis and Expats are different: Emiratis: Employee + Spouse + 4 c…
-
Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
-
Erroneous Election Made DateSummary: Records are recording an erroneous, future dated Election Made Date. Content (please ensure you mask any confidential information): Enrollments made 11/20/2023 … -
Intermittent Benefit Activity Center Search Issue After 25B UpdateAfter updating to version 25B, I ran the "ESS job to create index definition and perform initial ingest to OSCS" process with the ingestion value "fa-hcm-personbenefits"… -
person selection formula for to get the employees based on ageSummary: Hi All, Can anyone please share person selection fast formula to get the employees based on age. Thank you Content (please ensure you mask any confidential info…
-
The log table is not fetching any data in the table - HWM_RULE_FF_WORK_LOGSummary: I am trying to debug a Waiting period fast formula. I have added l_msg = add_rlog(-999, 30, 'l_action_reason_code = '|| l_action_reason_code) to the FF. But in …
-
Add Benefit Groups with End Date via HSDL or Spreadsheet LoaderHello Experts, We're trying to achieve to add benefits groups in bulk with the End Date itself during the creation. We tried to achieve the same from HSDL and Spreadshee…
-
Impacts of Global Transfer on benefits moduleSummary: Hi Team and Experts, We are migrating 50+ employees via global transfer from one Legal entity to another effective 01-Jun-2025. They had priori processed life e… -
Contact added during OPEN enrollment is not visible in the enrollment pageSummary: Hi All, We configured benefits for the US legislation but we are facing an issue with the enrollment page. During OPEN enrollment, employees first add their con…
-
How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…
-
Hide the Title, Gender, and NID section if the relationship is Expected Child?Hello Teams, I’m trying add dependent and i would like to hide the Title field using VBS in Configure Fields and Regions, so the Title field no longer exists. As for the…
-
Employee not able to click on Enroll Now, Pending Actions and Enrollment SummarySummary: There are some employees who are not able to click on the enroll now (grayed out), get an unexpected error for pending action, and can not see the enrollment su…
-
End Date Benefits Lookup codes for BEN_PRMRY_CARE_PRVDR_TYPSummary: Can we end date lookup codes for the lookup type, BEN_PRMRY_CARE_PRVDR_TYP? We don't want to use a couple of the delivered ones and want to end date them. Howev… -
Have anyone Encountered (BEN-990961) error?Hello, We have a requirement for 'Default to Assign Pending Action' type FF, where we are getting below error when we are electing coverage amount more than 40k. If anyo…
-
Benefits Activity Center Life Event Status Filter Not AccurateSummary: We're noticing a difference between the records that show in the Benefits Activity Center Life Event Status filter to those that show in the Evaluate and Report…
-
Open Enrollment Evaluate Scheduled Life Event Process on Termed AssociatesWhen running the Evaluate Scheduled Life Event process in RollBack mode for Open Enrollment, we get over 1,000 errors reported and they are all for termed associates. In… -
how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits
-
Rates are not carry forwarded with open enrollment with new default FFSummary: We have developed default FF, which is defaulting the appropriate plans but rates are wiped out Content (please ensure you mask any confidential information): V…
-
We have a client requirement. Can someone please suggest best way to achieve this?Summary: Client pays for Medical opt out is in 2 instalment dec and June amount 2500/12 monthly 208 per month. 6 into 208.33 for June, 3*208.33 for new hire in sept. The…
-
person changes life event fast formula for getting employees ageSummary: Hi All, Can any one please share Person Changes life event fast formula for getting age of employee . Or how to trigger the Life Event based on age of the emplo…
-
Value set help required to check dependent designations as BEN_FN_GET_CHAR is not workingSummary: We are currently using an FF with standard get function l_dep_cvrg_1 = BEN_FN_GET_CHAR_VALUE('BEN_ELIG_CVRD_DPNT','ENROLLED',l_med_name_1,'NULL','DEPENDENT_FULL…
-
Rename Benefit Life eventSummary: I have a requirement to Rename the Benefit Life Event , I can see Oracle allow to rename but I am wondering about the Impact. Please let me know if this is ok t…
-
Redwood Grade Ladder Update ErrorContent (please ensure you mask any confidential information): I am trying to add a grade onto a grade ladder in Redwood pages and I receive an error of: Provide a valid…