Category 453
Discussion List
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Can an age derived factor be created to include the upper limit?I'm not sure if this is the correct place - I wanted to post this in Benefits configuration, but I'm not getting that option. We have a requirement to allow coverage of … -
Is it possible to use a Dynamic Effective Date for a Benefit's Batch Process?Summary: We are wanting to Schedule the Reevaluate Designee Eligibility Process to run on the "last day of every month" using the "last day of the current month" date ea…
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Set up configure validation to prevent duplicate dependentsSummary: Does anyone know how to configure fields and regions or configure validations under a New Contact under Me>Benefits>Before you Enroll>People to Cover to prevent…
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Under Employee Self Service employee to not have visibility to past “voided” life events.Summary: Hi All, Has anyone come across a requirement similar to this? Requirement → even though employees are able to add LE. If the LE is backed out for any reason, it…
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Need to restrict "Edit/Delete" dependents under before you enroll.There is a requirement where clients wants to restrict employees from performing the actions like edit and delete the dependents. Employees should only be able to add th…
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Mismatch in Enterprise Hire Date – Work Relationship vs Backend ReportSummary: We have observed a discrepancy in the Enterprise Hire Date for a few employees. In the Work Relationship page, the Enterprise Hire Date is displayed as 2018/05/…
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Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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How to resolve Ben-990470 Error - The Processed Person might be lacking a payroll?Summary: I encountered Ben-990470 Error - The Processed Person might be lacking a payroll when evaluating a life event. Content (required): This seems to be time related…
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Reversal of Termination life eventWhen the employees termination is reversed, a reverse termination life event is configured and is detecting as of the recorded date. However, I am unable to reinstate th…
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Proof of good health approval applying to all plansSummary: We have proof of good health pending action set up on Supplemental Life employee, Supplemental life spouse, Critical Illness, and Supplemental Long Term Disabil… -
Benefits -Issue with Benefits - Potential Life Events Real TimeSummary: We are getting an employee with Benefits - Potential Life Events Real Time report as New joiner detected with a date , however there is no New Joiner detected f…
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Need solution to mass remove the existing beneficiaries in Oracle HCM CloudWe are trying to remove the requirement for employees to designate a beneficiary for the following plans: Accident, Critical Illness, and Hospital. However, since benefi… -
Fast Formula for Dynamic Rate Calculation based on Coverage LevelSummary: Fast Formula for Dynamic Rate Calculation based on Coverage Level Content (please ensure you mask any confidential information): I am currently configuring a Be…
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How to setup a Donation plan and link to Open EnrollmentSummary: Currently, we have a program that allows our team members to donate money from their paychecks to help other team members in need. However, it is a manual proce… -
can we add same dependent to the both Employees working in same organizationSummary: can we add same dependent to the both Employees working in same organization. Content (please ensure you mask any confidential information): is it possible to a…
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The eligibility profile created on top of eligibility ff is not returning same results.Summary: The attached FF was created and as of 12/16 the FF is returning Eligible=Y for person 399.Whereas if I embed the FF in eligibility profile it reruns Eligible=N …
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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Dependent Coverage End date Fast Formula is not returning correct End dates for each DependentHi, We have a requirement to End date the Dependent Coverage End date when Child turns age 21. It is returning same value for all Dependents irrespective of the Child ag…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Redwood: Need to Change Text of HSA "Coverage" FieldHello all, I have a recent requirement to change the text of the HSA "coverage" field to something more intuitive like "Total Annual Employee Elections". This is a redwo…
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BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
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Benefits pending action alert displays null when the option is unavailableFor the alerts 'pending action', is it possible to replace 'Null' with blank space if the plans doesn't have option. As of now, the column returns the actual value if op…
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Excluding Casual Employees from New Hire benefit Life EventWe are trying to exclude Casual employees from the “New Hire” life event, so that employees with Assignment Category = Casual are not enrolled during the New Hire proces…Vikas Kumar Thakur-Oracle 13 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Configure AI PromptsSummary: Dear Expert, How and where we can use this Configure AI Prompts I can't find any documents which can help. there is one document and it's saying about publish I…
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Unable to attach multiple documents for a particular certification typeSummary: We have situation where participant experience 'Loss of external coverage' or 'Gain of external coverage' . During each enrollment update with these event we ar…
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Need to pull a history report for a specific backed out/voided Life EventWe are showing open enrollment events that were voided originally on 12/24/25; however through the scheduled process we are unable to locate this the Benefits Administra… -
Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
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Is anyone having to approve Pending Actions twice?Summary: We are running into a situation where we click to approve a pending action, and we have to complete this action twice. We enter the received date, the document …
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Feasibility of updating the defined rate frequency for specific Plan onlyHi Team, Do we have any sources to assess the feasibility of updating the defined rate frequency for specific plans only, without impacting the entire program. Thank You…