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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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emailEmails are going to spam one day and landing in the inbox the next, even though they have a 10/10 score on the Mail Tester website, and there are zero user complaints. W… -
Can't we create a new security group from scratch using basic licensing in eloqua?Hi Team, As per below screenshot, I am unable to access the existing security groups in Eloqua, also, unable to create a new security group from scratch. Is this a limit…
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Eloqua Insights Email Analysis ReportHello All, As we all know Eloqua insights are updated. And it was a bit difficult for me to create the "Email Analysis Report with Segment" which in previous we can dire…
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Transfer record from one data object to another data objectI am working to solve the following issue: Customer service gets a request to return or replace two products, A and B. Eloqua receives the requests in batch format, load…
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User disable in bulkHi, we want to disable uses in bulk. Is there a way to disable the users in bulk and simultaneously to remove the security groups and licenses assigned to them. -
visitor profileHi, I have a question about segmentation using ”has visitor Profile” filter criteria. I’d like to segment only those contacts that have a cookie associated with them. If…
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Can Campaign Approval Process be implemented with Eloqua basic license?Hi Team, Can Campaign Approval Process be implemented if customer has purchased Eloqua basic license ?
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How does segment filters/limits contact activity data?We have set the date period for segment to 2 years , but the data shows for 12 months. Can you please clarify on the limits to segmentation?
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How to clear values from an Eloqua contact field?We have a contact field marked for deletion (with a checkbox) in Eloqua that currently has 3,098 entries set to 'Y'. Despite 'Y' having no true value, it continues to ca…
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Eloqua Insight Asset migration in OAS UpgradeHi, In the notification we received its mentioned that "No action is required from you to migrate Insight reports, dashboards, or agents." Question: Will all the assets …
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Is it possible to capture customer responses from campaigns using a REST API?We have a scenario where we need to collect responses from a campaign displayed on an ATM system. The campaign will primarily involve a Yes/No question, and the response…
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Break send into smaller batches over 1 hour/day -- what's the breakdown?When using the "Break send into smaller batches" feature for multiple days or hours, the smaller batches usually go out at the top of the hour or day.. But what happens …
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Leveraging the Component Library for Brand Consistency & PersonalizationHello Eloqua Community, my name is Sachin Jain, I am working as COE, My role focuses on collaborating with CX Marketing customers to enhance product adoption. In here I … -
Inquiry About Resend Frequency After Soft Bounce in Oracle EloquaAbout soft bounces, the help center states, "If Oracle Eloqua receives a soft bounce, it will attempt to resend the message for 48 hours in most cases." How often are th…
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Find Email Send Attributes in APIHi all - We are trying to create a dashboard in Tableau that aligns with data that our marketing team already looks at using the Email Analysis by Send Data insight subj…
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A problem occurred when we tried to retrieve your informationWho else is experiencing an intermittent issue where an Eloqua landing page doesn't load and instead displays this message: If you refresh your browser it typically reso… -
Soft bounce rule setup EloquaHi Team, Eloqua comes in with default Soft Boucnce rule set up while onboarding to customers. Or it should be set up by the customers who purchase the license. From inte… -
Click map vs Email Analysis by Email InsightHello! I have observed the discrepancy between the data in the Email Analysis by Email Insight vs the Click Map. Email Analysis by Email Insight shows 0 clickthroughs wh…
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Engage users should not be able to login and use Eloqua when Marketing Platform license is UNcheckedTrying to figure out some permissions. It seems our engage users can access Eloqua even when they Eloqua Marketing Platform licenses is UNCHECKED. Has anyone else experi…
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Need usage limits doc for each and every module of basic licensing of EloquaHi Team, Eloqua - Need usage limits doc for each and every module of basic licensing of Eloqua. Like the usage limits of how many lead scoring models, how many users, ho…
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What are Eloqua "Insight Desktop Tools"?@Otilia Antipa-Oracle The new Redwood Eloqua Insight allows users to "Download Desktop Tools" from the home screen. The link doesn't seem to download anything. Any sugge… -
🚀 Join Our Power Hour Webinar on “Unity CDP for BFSI Industry" 🌐✨Dear Eloqua Community, 🚀 We invite you to dive into the future of customer engagement with Oracle Unity CDP in the BFSI industry. In this power-packed webinar, we’ll exp…
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Has anyone figured out how to compare two date fields on a single contact?Use case 1: I'm trying to create a segment/filter that returns contacts who have a datefield1 that is greater/less/equal to datefield2. Use case 2: I'd like to create a …
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Oracle Eloqua 24C Release - Auto Response is still classified as SoftbounceHi there, users with Out of Office Auto Reponses are still classifed as Softbounces for us. We checked the Oracle Eloqua 24C Release notes and there it was mentioned tha…
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Is it possible to add share button in edm to go to personalised content?What we are looking for is can an eDm in Eloqua do this: To be able to send an eDM that has a “share” button in the body The receiver of the eDM can click and automatica…
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Oracle Eloqua 24C Release Info [Aug 2024]Visit our Oracle Eloqua Release Center for more information about Eloqua's releases, Product Notices, and other important product information. Eloqua 24C Highlights incl… -
Eloqua: How to use Query Parameters for Custom Object DataIs there a way to use sort or orderBy query parameters when retrieving a list of custom object data? My goal is to call the endpoint, /api/REST/1.0/data/customObject/{id…
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Is it possible to create a segment based on Most Engaged Times?Hi all, I've looked at the knowledge base and am unable to find a way to create a segment filtering by Most Engaged Times. Is there a way to do that and I just can't fin… -
In Eloqua's Data Import Priority Rules, what does "Eloqua Report" mean?What does "Eloqua Report" refer to in the data import priority rules? I can't understand how a "report" has anything to do with data updates. The underlying situation is… -
What’s in a name? It depends on your needsDigital marketers know that governance can make or break a data platform. There’s nothing more frustrating than coming up on a deadline and struggling to find the asset …