Collection Activities
Discussion List
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Lockbox EDI823 format not allowing for 80 character length standard to be configuredSummary: We have a requirement to use EDI823 format which allows for Customer number to be up to 80 characters in length. According to documentation Oracle has their own… -
Enable notes access at Customer Level in CollectionsSummary: Enable notes access at Customer Level in Collections Content (please ensure you mask any confidential information): We have one requirement to enable create/Man…Rohit Kumar Singh 98 views 4 comments 0 points Most recent by Swapnil Kashid Receivables & Collections -
Order by customer in the collection work areaSummary: In the collection area ( OAC) how to do customization in the 1st page for ordering for the customer. 1. Is it possible to remove current bucket from the page ? …
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Advanced Collections Strategies and TasksSummary: Strategy Tasks do not reset to pre-wait status when the initial overdue invoice has been paid but newer invoices not yet due for collection have been raised. Co…
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 12 views 4 comments 0 points Most recent by Praveen Gopalakrishnan Receivables & Collections -
is there a way to end collections startergy for particular Business unitis there a way to end collections startergy for particular Business unit
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I want to exclude certain customers from strategy assignment in a BUSummary: I do not want to scoring and strategies to be assigned to certain customers in a BU but I still want to send them Dunnings. Can you pls advise how can I stop sy…Sohail M.-Oracle 21 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Send Dunning Letters- Dunning Delivery ErrorSend Dunning Letters is ending in Error, the Dunning Letter is generated as a PDF in the subprocess, but delivery is failing. The error details in Dunning Delivery proce…Sharath Jayanna-Oracle 96 views 5 comments 0 points Most recent by Gangadhara Receivables & Collections -
REST API to update Activities in CollectionsSummary: Is there Any REST API to create activities in Advanced collections module Content (please ensure you mask any confidential information): Version (include the ve…
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Send Dunning Letters log says contact information is missing for customer, we require SQL queries.Summary: Send Dunning Letters log says contact information is missing for customer; we require SQL queries to create custom report to add these error detail of the custo…
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Dunning Letters - Send to Printer - How to?Summary: Hi all, How/Where do you configure the printer setup for the Dunning Letter distribution using bursting? Content (please ensure you mask any confidential inform…
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Dunning Letter email - missing body text messageHi, We are implementing advance collection and setup all items for dunning letter email. We are able to get the email with PDF as attachment but email body message is bl…
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GET API identification to retrieve transaction details using DFF valuesWe need to search for a transaction in our current interfaces using the DFF values stored ,say for ex. Confirmation number which is stored in Interface_Header_Attribute5…
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FinArTrxnsCreditMemosApproval > IEX_ADMINIn this workflow, in the Collection Agent Workflow Routing Participants assignee, there are two seeded rules, both of which reference a userRole of "IEX_ADMIN". As far a…
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Update strategies after being in useSummary: Hi I'm supporting a high edu client, I've configured many Strategies Groups (which is Enabled and In-Use) , Now, business requires to stop strategies group task…
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Guidance on Managing Dunning Process for Specific ScenariosSummary: Hi Team, Could you please advise on the best way to address the following scenario? We are using the collections method "Strategies" and would like to understan…Lavanyaa Damodaran 10 views 0 comments 0 points Started by Lavanyaa Damodaran Receivables & Collections
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de… -
Is there a standard way to link receivables receipt to sales orderSummary: Make a Link between receivables receipt and sales order Content (please ensure you mask any confidential information): I want to link receivables receipt to sal…
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Debt Strategies not following correct orderSummary: Our debt strategies seem to have taken on a mind of its own and they are moving on to the next step when the preious step isn't complete, as well as duplicating…
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how to disable change strategy button oracle fusionHow to disable change strategy button at Collection dashboard, oracle fusion cloudSauravS-Oracle 11 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Integrating a Dropdown Menu in the Subject Field for Enhanced UsabilityIs it possible to add a dropdown menu to the subject field, so that you can choose from certain options but also still write your own input? Navigation Path: Others → Co…
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You must enter a valid transaction source for this transaction date. Error Calling arp_process_headSummary: When approving dispute then I am getting below error. You must enter a valid transaction source for this transaction date. Error Calling arp_process_header.post…Richa Priya_KPMG 45 views 5 comments 0 points Most recent by AndraC-Oracle Receivables & Collections -
Dunning sent even though emails were removedHi All, Curious if anyone knows, we have staged dunning enabled, and we wanted to make sure the customer didn't get a reminder notice when we ran the program. We first r…cheathsmith 13 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?Satish KT 16 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Strategy assignment in bulkHi All, We have to assign strategies to the customers in bulk from the legacy systems. How to assign in bulk? Do we have any seeded process?
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ADV Collections, Process is Scoring but not assigning StrategiesSummary Strategies are not getting assigned to customer, after it is scored.Content Hello, I am trying to setup Oracle Cloud Fusion Advanced Collections Module, specific…
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu…
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How to stop Sending Dunning Letters Emails which is being triggered on a daily basis?Summary: We need to stop sending Dunning Letter Emails that is being sent to customers, we are able to check the report history and ESS Job history but not ablet to stop…
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Strategy assignment skipped as no valid Transaction segment assignmentAnyone knows how to overcome this error - Strategy assignment skipped as no valid Transaction segment assignment found while checking transaction Level Strategy for In a…Dhruvjoshi23 6 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Does it mandatory to configure the mail server for dunning letter?Hi All, Does it mandatory to configure the mail server for dunning letter? Can we not use the oracle.com server, It works for invoice print and customers statement. Than…Gotham 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections