Customer
Discussion List
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How do I permanently delete a memoline from the system?Summary: I would like to permanently delete a created memoline from the system. Can you tell me how to do this? I do not have any options via the Edit button to modify i… -
Can't search customer using Contain filterSummary: Hi We have customers contain CT, but we can't use organization name contain filter to search the customer, instead, if we use organization name start with filte…Carol Tang 13 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Customer Inv. needs to be sent to Govt for pre-approvals before processing/printing/accountingSummary: Hello Everyone, We have recently come across 2 requirements from our client in ER&I sector, related to Customer Billing. Just wanted to check if anyone in this …
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We are trying to mass update customer addressesWe are in the process of updating addresses for over 2,200 customers using the Customer Import Template. A query was created to fetch all the necessary fields required f…
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Customer statement Output file is not generated for one of the customer.Summary: While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated …
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Issue refund across third-party paymentSummary: Issue refund across third-party payment Need to process issue refund but when the payment is made need to pay across third party That is possible to complete? W…Christian Leon 13 views 2 comments 0 points Most recent by Jags Viswanathan Receivables & Collections -
JBO-27004: Attribute set for Status in entity CustomerAccountSiteUseEO__DefCustomizer__ failedSummary: CustomerAccountService SOAP api throws the error below, while trying to update status from Inactive to Active at customer site use level. Is there a restriction…
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…Gabriel Kinovisques 8 views 0 comments 0 points Started by Gabriel Kinovisques Receivables & Collections
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Can I add a document to a customer accountI want to upload the document to the customer account in Manage customers. Is there any way to do so?
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Customer Conversion in Oracle Cloud: importing the data we are getting the below error messagesHi , We were doing Customer Conversion in Oracle Cloud , while importing the data we are getting the below error messages:1) You can't complete the import process becaus…
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Using RestAPI or Webservice to import Reference Accounts below Customer Account Address PurposeSummary: We want to use RestAPI or Webservice to import Reference Accounts below Customer Account Address Purpose. But we don't know whcih RestAPI or Webservice can real…
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How to add contact point & email address in existing customer ?We have bulk customers loaded via 19 sheet FBDI , some of the customer are loaded without contact point & email address. Now we want to add those client email address. A…Mayank_Agrawal 11 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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How to make Oracle fusion standard fields mandatory when creating a new customer in ARI want to make the Customer class as mandatory while creating new customer. When the user tries to save the customer without selecting customer class it should not allow…SrikanthReddy 12 views 1 comment 0 points Most recent by Erika Sanchez-Oracle Receivables & Collections
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Using FBDI to Add Dunning Responsibility to existing Bill to ContactsSummary: I need some help on how to use the Customer Import File (FBDI) for updating existing Customer Account Site Contacts to add another Responsibility of Dunning to …
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Customer Statements sent via email when not selected under Profile History.Summary: Under Profile History tab, Send Statement & Statement Preferred Delivery Method are not selected, but statements are being generated and sent via email to the c…
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Which privilege need I to view data in vbs page?I created a vbs page that extract the customer data, but without "Application Developer" role the user can't see nothing when starts the calls. I can access to the page …
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Which table stores value for column "Original System Reference for Party" at the Account Level?At the Customer Account Level, there is a column "Original System Reference for Party". It currently displays the Party Id value from the HZ_PARTIES table? So, where is …
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How to handle Customer Credit Card payments in Fusion ReceivablesSummary: Hello Team, Our client is having a requirement to pay AR invoices via customer Credit Card. Please guide what all functional configuration required for this. If…Shilpa Pekade 13 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 14 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections -
I need help on updating customer DFF at customer site level for more than 3000 CustomersHi All, I need help on updating customer DFF at customer site level for more than 3000 Customers
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DFF with large character limit for customer accountI want to create a DFF to add customer instructions at the customer account level. But the Character limit of DFFs is 150 only. Is there anyway I can add this field with…
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Getting error while creating account site use using CustomerAccountService SOAP APIHi, We are getting below error while creating Customer Account Site use using CustomerAccountService SOAP API. JBO-29000: Unexpected exception caught: oracle.jbo.RowLimi…
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Customer Account Email Addresses with Purpose available in R12 not available in FusionSummary: In EBS, at Party Level, in Communication Tab, there is an option to add Phone Numbers, Email Addresses and URLs. If an email address is added, you can select th…
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Is it possible to automatically create a customer after creating a supplier?Summary: Is it possible to automatically create a customer after creating a supplier? If yes, please suggest.
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Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
How to update Customer Account Level profile by FBDISummary: While importing customers to receivables the customer profiles were created but not populated, I need to update the customer profiles in bulk. Content (required…
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How to insert a BILL TO site in a customer site purpose?Hi, How can we load the bill to site field on purpose with fbdi? Thanks, Regards
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Update Customer Account Site Properties via APISummary: Looking to update a field called "Demand Class" via API in Oracle Cloud. This field exists under the Account Site Content (please ensure you mask any confidenti…
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Payment terms as 2% 10th & 25th, Net 30Summary: Need to configure AR payment term as 2% discount allowed on payments made on or before the 25th of the month for invoices issued the first half of the month; 2%…
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Error - A map is currently unavailable. Contact your help desk. (ATK-3315019)When adding Notes at Customer Site Level, The below error is showing up, A map is currently unavailable. Contact your help desk. (ATK-3315019)Siddhant Aggarwal-Oracle 14 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections