Benefits Other
Discussion List
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We are facing issues with schedule life event (administration).Created a life event and under Evaluation and Reporting we have run the process Evaluate Scheduled Event Participation then went to employee record and tried to evaluate…
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Benefits Open Enrollment not processed due to FF Error (FF-1605015)Summary: The error is getting triggered randomly and not for all employees. It is getting triggered during Open Enrollment Process (or using Add Open Enrollment). The Fa…
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Best Practice for Benefit Purge ProcessSummary: Best Practice for Benefit Purge Process Content (please ensure you mask any confidential information): Hi Team, Greetings! This email is about the key purge pro…
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can we add both primary and secondary rates in single optionSummary: Content (please ensure you mask any confidential information): Hello, can we add show both primary and secondary rates in single option of a plan ? Version (inc…
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Does anyone have an HDL template for uploading coverage amount on an existing enrollment?Summary: We have an issue where incorrect amounts were populated for EE's aafter Open was processed. Does anyone have an HDL template that we can use to correct the amou…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove…
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PURGE BENEFITS STAGING DATA - Report to view staged dataSummary Prior to purging the benefits staging data we would like to view the data that will be purged.Content Can someone provide me with the table name or a report I co…
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Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…
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How to not allow cancel benefits enrollmentHello to all, Please we need help to not allow benefits enrollment by employee. In a page to select the kind of benefits the employee will choose, it's not to be possibl…
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How to change the background image on the Benefits TileHello Community, Anyone knows how to change the background image, I will like to replace the grey image. Thanks, Gail
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Loss of eligiblity process for past dateSummary: Hi, We have some employees whose lost their eligibility in the past eg: Oct 01. When we run the 'Reevaluate Designee Eligibility' process, as of today with effe…
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Flex Credits based on eligibilitySummary: Hi, We have a requirement where credits are giving to employees based on position. Eg: VP : 2000 credits, director : 1000 credits In the Flex credits configurat…
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Closed compensation cycle resulted in coverage end dateSummary: I Need help in this how I can approach- Closed compensation cycle resulted in coverage end date Content (please ensure you mask any confidential information): W…
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Issue with Health and Dental Plan Report – Incorrect Dependent Plan InformationSummary: Hi All, I have an issue with the Health and Dental Plan Report. In the application, the employee only has a health plan, while both the employee and the depende…
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ORA-20001: The life event can't be reopened because there's no electable choice.Summary: I am trying to run the full-time to part-time life event for the employee, the life event is getting evaluated but directly going to processed and closed. The e…
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Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Issues with the Application of Calculated Values by Fast Formula in Plans with Future ApprovalFor my health and dental plans, I am using a Fast Formula to calculate the amount based on the number of dependents plus the holder's amount. It is working and applying …
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Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Automatic plan with different optionsSummary: Hi, We have a requirement where for basic life , we have options 2x annual earning, 3x annual earnings based on eligibility. The plan should be automatic and th…
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Employees not able to view benefits in ESSSummary: Hi, We have an issue where employees are not able to view Benefits under 'Your Benefits' tile in ESS. This issue is happening for all employees. Employees are e…
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Unexpected behavior of system seeded Error MessageSummary: We are facing an issue for the Seeded Error Message - 990483. The system is not throwing the seeded error instead it is throwing a different error which is unre…
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Benefit variable rate Calculation IssueInviting Experts suggestions for dynamic calculations in Benefit Module. We have requirement to calculate benefit rate basis the logic 'Salary multiplied by a Multiplier…
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Is there a way to find everywhere a specific fast formula is used in configuration?I am renaming several fast formulas to conform to a specific naming convention. I created the renamed FF's, and corrected my configuration to use the newly named formula…
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Where can I update the below highlighted text under Navigator --> Me --> Benefits?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Migration - How can I load the automatic plans with original enrollment date during conversion?Summary: Content (please ensure you mask any confidential information): We have few automatic plans like Life insurance, LTD,STD etc. when i evaluate the conversion Life…
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how to add note in the enrollment page of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We want to add a note or a disclaimer to the enrollment page (attached the ss of the page …
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Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte…
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Person Data Change Causes - Life Insurance Life EventSummary: My client requires a Life Insurance Change life event to trigger when there is a change to the employee's job details. Does anyone have a Person Change Causes L…
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What is the impact of modifying eligibility profile name to grade step progression rule?Summary: I was routed here regarding my eligibility profile question. What is the impact of modifying eligibility profile name to grade step progression rule? We have an…
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Life events Death and Grade ChangeSummary: We have requirement of 2 life events, Death and Grade changes of employee. Life Event (Death) : If Employee related person is passed away, Then this Death life …