Benefits Other
Discussion List
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Loss of eligiblity process for past dateSummary: Hi, We have some employees whose lost their eligibility in the past eg: Oct 01. When we run the 'Reevaluate Designee Eligibility' process, as of today with effe… -
Flex Credits based on eligibilitySummary: Hi, We have a requirement where credits are giving to employees based on position. Eg: VP : 2000 credits, director : 1000 credits In the Flex credits configurat…
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Closed compensation cycle resulted in coverage end dateSummary: I Need help in this how I can approach- Closed compensation cycle resulted in coverage end date Content (please ensure you mask any confidential information): W… -
Issue with Health and Dental Plan Report – Incorrect Dependent Plan InformationSummary: Hi All, I have an issue with the Health and Dental Plan Report. In the application, the employee only has a health plan, while both the employee and the depende…
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ORA-20001: The life event can't be reopened because there's no electable choice.Summary: I am trying to run the full-time to part-time life event for the employee, the life event is getting evaluated but directly going to processed and closed. The e… -
Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Issues with the Application of Calculated Values by Fast Formula in Plans with Future ApprovalFor my health and dental plans, I am using a Fast Formula to calculate the amount based on the number of dependents plus the holder's amount. It is working and applying … -
Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Automatic plan with different optionsSummary: Hi, We have a requirement where for basic life , we have options 2x annual earning, 3x annual earnings based on eligibility. The plan should be automatic and th…
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Employees not able to view benefits in ESSSummary: Hi, We have an issue where employees are not able to view Benefits under 'Your Benefits' tile in ESS. This issue is happening for all employees. Employees are e…
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Unexpected behavior of system seeded Error MessageSummary: We are facing an issue for the Seeded Error Message - 990483. The system is not throwing the seeded error instead it is throwing a different error which is unre…
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Benefit variable rate Calculation IssueInviting Experts suggestions for dynamic calculations in Benefit Module. We have requirement to calculate benefit rate basis the logic 'Salary multiplied by a Multiplier… -
Is there a way to find everywhere a specific fast formula is used in configuration?I am renaming several fast formulas to conform to a specific naming convention. I created the renamed FF's, and corrected my configuration to use the newly named formula…
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Where can I update the below highlighted text under Navigator --> Me --> Benefits?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Migration - How can I load the automatic plans with original enrollment date during conversion?Summary: Content (please ensure you mask any confidential information): We have few automatic plans like Life insurance, LTD,STD etc. when i evaluate the conversion Life…
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how to add note in the enrollment page of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We want to add a note or a disclaimer to the enrollment page (attached the ss of the page … -
Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte…
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Person Data Change Causes - Life Insurance Life EventSummary: My client requires a Life Insurance Change life event to trigger when there is a change to the employee's job details. Does anyone have a Person Change Causes L…
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What is the impact of modifying eligibility profile name to grade step progression rule?Summary: I was routed here regarding my eligibility profile question. What is the impact of modifying eligibility profile name to grade step progression rule? We have an…
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Life events Death and Grade ChangeSummary: We have requirement of 2 life events, Death and Grade changes of employee. Life Event (Death) : If Employee related person is passed away, Then this Death life … -
Can you load a benefit group for a list of employees and end date all at the same time?Summary: I am working on loading a benefit group for a list of about 10000 employees that should start on 1/1/2025 and end on 12/31/2025. Can I do that all in one step? …
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the… -
Dependent certification - Need a way to restrictSummary: Hi, We want to restrict dependent certification Eg: Birth Certificate, if the employee has already provided the birth certificate during hire when enrolling the…
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Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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How to setup HSA catchup Those 55 and older can contribute an additional $1000Summary: Can anyone please help how to setup HSA catchup Those 55 and older can contribute an additional $1000? I tried setup the Derived Factor( and attach to eligibili…
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few employee get are able to click on continue , while few arent during enrollingSummary: Content (please ensure you mask any confidential information): Hello, We Have certain new hires who have similar life events and programs attached to their enro…
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Error on Life Event Employee or Dependent Loss of Coverage BEN-990155Summary: I am getting the below error on the life event "Employee or Dependent Loss of Coverage" when I try to add it to the employee record. ANy idea what this could be… -
for same life event different employees have different enrollment view ?Summary: Content (please ensure you mask any confidential information): Hello, I have created 2 new hires , and viewing their enrollment however the view for both of the…
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unable to view "benefits" tab for new hireSummary: Content (please ensure you mask any confidential information): Hello, I have hired an employee using "hire an employee' option under my client group and , now w…
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Processing life event back dated give an error - BEN-990038Summary: We are tying to process termination for an employee back dated in 2000's but the system is not processing the termination and gives an error when we try to add …