Benefits Service Center
Discussion List
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Error while updating the benefit relationshipWhile setting up the benefit relationship, I am getting an error You don't have permission to insert, update, or delete this record. (BEN-991284) Details: You can insert… -
Benefits Plan with Automatic Enrollment Method Not Enrolling EmployeesSummary: Dear Team, We have created a new Benefits Plan – Medical Health Insurance and configured the enrollment method as Automatic. Our expectation is that the plan sh…
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Employment Info and Compensation on Benefits Activitiy CenterAfter enabling Redwood for Benefit Module, the compensation and employment info quick actions are not visible. Following the community post here, we have enabled two pro…
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Configure Default Benefit RelationshipSummary Enable Multiple Assignment Processing in Configure Default Benefit RelationshipContent I'm still learning Fusion Benefits In Oracle document I read that we can u… -
Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea…
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Problem saving elections because another enrollment exists in the same element errorSummary: We are gearing up for 2027 open enrollment and are trying to finalize setup so we can begin testing in the Redwood interface. We seem to be having trouble getti…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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In Redwood benefits activity center quick action not showing all session?Summary: Benefits activity center not showing a all quick action items only showing employee info /Documents records, can any one help me this issue .how to get it all t…
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How does Variable Rate profile "Delete next change" work from Excel Worksheet?Summary: How does Variable Rate profile "Delete next change" work from Excel Worksheet? I want to un-end date 31-Dec-2026 below. But it's not doing anything, becasue "Ch…
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Best Practice to handle Intervening Life Event during Open EnrollmentSummary: we are hiding report a life event Quick actions during the open enrollment to avoid backout of the Life Event. However, there is a huge volume of data request t…
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significance of the Simulate Life Event in 26CSummary: when we simuate a life Event it is not recording any of the Waiting period etc. it does not have any coverage start date or Rate start Date etc. is it possible …
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Post election edit FF is errors when evaluating the Life eventSummary: I understand that Post Election Edit triggers during enrollment submission, but in my case, its triggering while evaluating the life event. I have an employee e…
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Employee+Children Option Not Available When Only "Child of a Covered Child" Relationship Exists.Summary: Hello Experts, We are observing the following behavior during Benefits enrollment and would like to understand whether this is expected functionality or if addi…
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Migrate with 2026 and 2027 ratesI have configured rates for 2027 in the development environment. While migrating to a new environment which date should I use for the export and import( for the effectiv…
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How to Identify Employees Who Made Benefit Elections During a Benefits Event?Summary: We have observed that when an employee makes a dependent change during a Benefits event, the Election Mandatory Date is updated to the current system date (SYSD…
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Where can I find a report of people with documents waiting to be approved?As our team is transitioning into utilizing the Redwood experience exclusively, we are sad to see some of the features of the Responsive Benefits Service Center Dashboar… -
Age changed life event is not detecting for few employeesSummary: We have Age changed life event set up at program level. As per the requirement the life event is detecting when employees turns 65 or 70. The same has been test…
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unable to see new hires post 26C patchSummary: we see two issues in Benefits Module after the 26C patch. Quick actions are missing under BAC and it pushed us to client groups using structure. why is the Bene…
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Update HSA from annual coverage amount to per pay period amountSummary: Client wishes to update HSA from annual coverage amount to per pay period amount during Open Enrollment event 2027. Content (please ensure you mask any confiden… -
Annual rate calculation based on remaining pay periods based on joining date of employeeSummary: We have a requirement that for the benefit plan FSA, the amount will be added by the employee manually while enrolling for the plan. Currently the annual amount…
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Oracle Benefits: Display Pre-Tax and Imputed Income Amount on Enrollment Election TileSummary: In the Benefits self-service enrollment page, when a plan covers a Domestic Partner and generates taxable imputed income, the election tile displays only the em…
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The life event global transfer doesn't triggerI have configured the life event to be triggered. Is the data change not correct in this case.
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Simulate life event action is not fetching any resultsSimulate life event action is not fetching any results for us. Are there any additional steps to follow for making this work?
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Employee should be eligible for a Plan only if they have enrolled in a separate PlanSummary: Hi Team, We are working a Program wherein there are there different plan. The requirement is that the employee should be only eligible for second and third plan… -
HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Eligibility profile referring prior enrollment doesn't work during Global TransferSummary: We have employers in multiple countries and implementing benefits for Non USA employees in Oracle. We have a 3rd party administrator for USA employee benefits. …
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Dependent Not Available During Benefits Enrollment When Date of Birth Is MissingSummary: Hello Experts, I am observing an issue during Benefits enrollment and would like to understand whether this is expected Oracle Benefits behavior or if there is …
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HSA Element Entry IssueWhen we back out any life event, such as an HSA Event, Salary Change, or Admin Event, the newly created HSA element entries are removed from the system. However, the pre…
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Benefits Admin is not able to choose a dependent to enroll into a planSummary: When enrolling an employee to a plan as Benefits Admin, there is no option to choose a dependent even though Admin has access to all dependents/contacts Content…
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Post Enrollment Survey ResultsSummary: Where can we find the survey results once an employee completes the post enrollment survey in ESS? I do not see it in the Benefits Admin area and tried to creat…