Category 235
Discussion List
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Fusion Service Release CenterWe’re excited to share some of the key enhancements from the 25B release that can help your teams work smarter and deliver great service. Below are some updates grouped … -
Service Centre - In Compose Email not all account contacts show upSummary: Hi @Edson Junior, Oracle When “composing an email, in the to/cc/bcc field the list of "Account Contacts" is not complete – it seems it contains just a few, this… -
Remove specific Infolets from Infolet section without Agents / Managers interference.Summary: Remove specific Infolets from Infolet section without Agents / Managers interference. Content (please ensure you mask any confidential information): We need to …
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The milestone is not displaying in the service requestSummary: The milestone is not displaying in the service request, even though the milestone configuration has been completed. Content (please ensure you mask any confiden…
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How to attach the report output into the notification of document of records approval.How to attach the report output into the notification of document of records approval.Athar Hussain 11 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Reporting and Analytics for ERP
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How to configure create task in Service Centre?Summary: Hi @Edson Junior, Oracle We have create task smart action in Service center. when we are trying to create task from service center and selection action type as …
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Added Button SR foldout/sub-view extensible actions layout is not getting refreshed.Summary: Hi @Edson Junior, Oracle, We have add button in SR foldout/sub-view extensible actions layout on Sr Edit Page. we have to show button with icon and count of att…
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How to hide dashboard icon from Service request List Page?Summary: Hi @Edson Junior, Oracle we have dashboard icon on service request list page and we want to hide it. Could you pls guide us how to hide it? Content (please ensu…
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Can an alias be added to an email address so users see the alias when responding to notifications?Hi, Can an alias be added to the email address so that when users respond to a notification they see the alias name as opposed to the full email address? Currently when …
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How to trigger OIC or other integration from Fusion Service or Redwood?Summary: We have a requirement to show status of the Customer Location on Service Profile page for Customer Service. When an account has billing address on the Credit Ho…
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Customer number on service request creation ( redwood)Summary: How can we retrieve the customer number after selecting the account name while creating a service request? Is it possible to display the account number alongsid… -
Can anyone share the link for 25 A release notes for finance?Can anyone share the link for 25 A release notes for finance? As the link that we are checking, there we can not see much update in AP, GL etc. Oracle Fusion Cloud Finan…
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Can we restrict the visibility to Contacts based on Territory Assignment?Summary: No option to view the associated Territories at the Contact level, unlike Accounts. Content (please ensure you mask any confidential information): We are trying…
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Can we change the recipient mail to a particular domain instead of CustomerSummary: We need to send the outbound email to a particular Domain instead of the customer.
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Adaptive Search task getting into errorHi, Randomly in our environment Adaptive serach tasks gets into error and in result of that we unable to search any accounts or work orders data specifically on Redwood …
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1Case Management ERP IntegrationIs the Oracle Fusion Case Management module integrated with the Oracle Fusion ERP? Can the Case Management module access Fusion sales orders, invoices, credit memos, etc…
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migrate the Data from Oracle EBS to Oracle Fusion (UAT Env) for SCM and Finance ModulesWe will migrate the Data from Oracle EBS to Oracle Fusion (UAT Env) for SCM and Finance Modules as mentioned below. SCM -PO, INV, PDH, OM, EAM, MFG, Costing, Quality FIN…Prashant Puranik 41 views 1 comment 0 points Most recent by Arunkumar S-Oracle Supply Chain Financial Orchestration
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I am configuring the CMK to enable e-invoice integration with tax authority in KSA.I tried to follow the below document "UBL_2.1_Electronic_Invoicing_in_Oracle_Receivables_Cloud_v1.7" to enable e-invoice but I can't find this field "Routing Codes" at c…AhmedShaker 11 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Receivables & Collections
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Email to Service Request (SR) creationSummary: Hi, I need to create an SR in Oracle Fusion Service from an email in Gmail. I have already completed the below setups: Created a new channel and associated it w… -
How to submit the Load Interface File for Import scheduled process using Rest APII need to submit the Load Interface File for Import process using REST API. The API to submit scheduled process is https://docs.oracle.com/en/cloud/saas/applications-com… -
How can we make Virtual field Read OnlySummary: How Can we make virtual Fields read Only from VBS . Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Redwood: Security usage in Express modeSummary: We currently enabled Redwood for Performance Management and deployed some pages in our production environment. In our build, the instruction is to use Express m…Ferdie Mendoza 11 views 1 comment 0 points Most recent by Melinda Uhland-Oracle Visual Builder Studio for HCM
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Unable to select "All Representatives" Timecard Approval for Area of Responsibility(Representative)I am unable to add "all Representatives" flag in Timecard Approval rules, please suggest. Getting this Error :- RUL-05716: The function "GetAllRepresentatives" is not va…Shankar pradhan-Oracle 41 views 4 comments 0 points Most recent by Shankar pradhan-Oracle Workforce Management
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How multiple users can work on the same Visual Builder Studio project.This tip article demonstrates how multiple users can work on the same Visual Builder Studio project. Thanks, Edson
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No application partner was found to process the messageNo application partner was found to process the message while processing AP Invoices inbound. While processing validated Inbound Collaboration Messaging , we are getting…v_snaralasetti 61 views 2 comments 0 points Most recent by Daniela Petria-Oracle Payables, Payments & Cash Management
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Can I create multiple item classes under root item class without product data hub license?I have a requirement, where I need an item auto numbering. It needs item class creation for each item class type. I have a question, can I create different item classes … -
create an expense approver to a specific person for a specific business unit CI have 3 Business Units. A, B and C. Expense report approver configured as shown below: Business Unit A and B are configured with Supervisory approval hierarchy (BPM Wor…
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A Reusable Approach to Implementing Validations and UI Logic in Fusion Service Redwood📑 This article is estimated to take approximately 8 minutes to read, and can save you hours of implementation and research. You are welcome! 😃 📽️ Before diving into this…Edson Junior, Oracle 2K views 13 comments 3 points Most recent by Edson Junior, Oracle Fusion Service