Category 453
Discussion List
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How to make document of records flexfields visible on Pending actionsSummary: I have used document of records for certification and need to capture few additional fields as part of business requirements hence added them as flexfields but …User_2025-02-08-03-05-58-849 25 views 2 comments 1 point Most recent by Luis Orlando Cespedes Benefits -
unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to… -
Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Secure 2.0Summary: We are not using Cloud HCM Benefits module and are only using HCM Payroll Elements/Balances to capture the 401k/Roth elections and associated Payroll Balances t…Lisa Tompkins 103 views 3 comments 0 points Most recent by Chaitali Parab Payroll and Global Payroll Interface (GPI)
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Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont…
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How to set up AOR based alert composer notificationWhat is the inapp expression to send an alert composer notification based on the employees Area of responsibility 'Benefits Manager'. I am trying to set it up for the Se…
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Life event status goes processed and closed in benefitsSummary: Hi Team, for our customer I created a new agency-specific MIP plan and need to remove that agency from the old MIP plan, which is currently shared across all ag…
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Business unit name conditional formatting in VBSIf anyone has used conditional formatting for VBS changes based on business unit, please let me know how the rules has to be added in Review Employee Resources. I want e…
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Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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Unable to resubmit the certification type by employeeThe certification type is configured as continuously required to be submitted by the employee. However, once submitted, it is still not asking the employees to re submit…
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People to Cover redwood page error in Demographic section for HR userSummary: 'Sorry, you don't have the permission to perform this action' issue on People to Cover redwood page Content (please ensure you mask any confidential information…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
Certification action item does not move to the completed status when the received date is enteredSummary: After approving the uploaded document, when a date is entered in the Received field the action item remains pending and still reflects a Suspended status. I cli…
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Benefit plan does not contain the year periods from programSummary: Hi If the benefit plan does not contain the year periods from the benefit program, then will the plan be still available for enrollment for the years from progr…
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How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
Error in Redwood Benefits - Adding Benefit GroupSummary: Our Benefits Specialist is getting the following error message in Redwood when they try to add an employee to a Person Benefit Group. They are able to add the g…
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Client has 3 questions that have to be answered T/F before enrolling into the HSASummary: Has anyone ever encourterd a client that enforces their employees to answer 3 questions before enrolling into their HSA? If so, any ideas on how to configure th…
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ISSUE with Redwood Benefits Administrator Job Role SecuritySummary: We migrated our client to Redwood in 25C last month. we discovered an issue with seeded Benefits Administrator role in Redwood. one of the HRIS lead had only Be…
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Business validation rules for disability status and type for childSummary: We need the ability to create a business validation rule when a child is added as a dependent in Benefits (redwood) Content (please ensure you mask any confiden…
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HSA Multiple of Parent Rate Not WorkingSummary: Need some assistance with our HSA plan. We have an HSA Employee and HSA Employer and the rule for the Employer is based on Multiple of Parent Rate with a Multip… -
How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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How to track open enrollment in each stage (Did not click/not submit/ submitted)Summary: How to track open enrollment in each stage (Did not click/not submit/ submitted) 1.Who clicked enroll but did not submit -> In progress 2. Who clicked enroll an…
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How to use multiple assignments when one assignment does not have a salarySummary: Currently, we are using multiple assignments to determine eligibility for some employees. While the primary assignment does have a salary, the 2nd assignment do…
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Pending action item-Document mandatory error.Summary: In the Responsive User Interface (RUI), when a pending action item was generated, administrators had the ability to approve or deny the action item directly fro…
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OPEN - Default Enrollment benefits process duringSummary: OPEN - Default Enrollment benefits process during During the Open Enrollment process, the system did not assign or carry forward the default enrollments for the…
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Redwood Benefits - Flex Credits Section during Enrollment: calculation error in Provided, Used and USummary: It seems that Team Pool spending options are not being considered in credit calculations during the enrollment process. However, the calculations are correct on…
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Employee trying to make spouse Emergency Contact and getting errorSummary: Employee trying to make spouse Emergency Contact and getting error "Sorry, you don't have permission to perform this action". Same permissions as all other empl…
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Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati
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For self reporting life event ,document type cannot be changedUnable to change the document type for the self reporting life event documentation. I want to make the document type as 'Death Certificate' as a qualifying life event do…