Category 453
Discussion List
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f… -
Mass correct Original Enrollment DateSummary: we need to correct the Original Enrollment date for group of employees. Is there a way to bulk correct for employees with life events already closed and not dis…
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Divorce Life Event - No Document Type available for UploadSummary: Content (required): When attempting to submit a life event, Divorce, our employees are prompted to complete the submission via our benefits team. They manually …
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Benefit OverridesSummary: Content (required): We tried to do an override on a single benefit for a specific individual and need help in understanding the dates. There is an override thro… -
Triggering Retro Active Corrected Salary ChangesSummary: Triggering Retro Active Corrected Salary Changes Content (required): We have a client requirement to update life coverage amounts retro to a corrected HR line i… -
Not able to process additional life events with an open Action Item that suspends enrollmentSummary: Infoblox has Voluntary Life - Employee and Voluntary Life - Spouse/Partner plans that require EOI for any increase in coverage amount. We have configured Benefi…
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Oracle Benefits - Eligibility Waiting Periods - Coverage and Rate Start DatesSummary: Hello Experts, I have a simple requirement and believe I found a solution, however, before implementing I am trying to determine if this is best practice or not…
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Test Benefits Self serviceSummary: Hi Experts, I have a question regarding Employee self-service, before responsive UI, we used to have the option to search any employee name and enroll or test t…
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How to resolve Ben-990470 Error - The Processed Person might be lacking a payroll?Summary: I encountered Ben-990470 Error - The Processed Person might be lacking a payroll when evaluating a life event. Content (required): This seems to be time related…
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Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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How to configure benefit rate that is dependent on employee's age and dependent's age ?Summary: How to configure benefit annual rate for a plan that may be based on employee's age PLUS that employee's dependent(s)' age? Content (required): Is there way to …
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How do you remove a deceased dependent?Summary: Entering date of death makes a dependent ineligible for Med/Den/Vis. They no longer appear. However, they still show up as beneficiaries on life plans and still… -
Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…
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Termination Life event is not getting triggered on the termination day.Summary: We are using the fast formula of type "Person Changes Causes Life Event" .Earlier we were fetching the details using the DBI "PER_PER_ENTERPRISE_TERMINATION_ACT…
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1 prior coverage end date rule is not working as expectedSummary: For Promotion Life event, we have waiting period logic and coverage should start first of next month after waiting period ends. Coverage start date is working f…
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Calendar of recommended tasks a Benefits Administrator should perform on a regular basisSummary: I'm looking to create a calendar of recommended processes/activities a benefits administrator should do on a regular basis. I want to document the tasks that ar…
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How to do Eligibility override when life event doesn't give enrollment opportunitySummary: We are not able to do eligibility override since life event status is in processed and closed status Content (required): we have configured a plan not in progra…
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Benefits- How to Restrict the employee from enrolling into the same life event multiple timesSummary: Benefits- How to Restrict the employee from enrolling into the same life event multiple times Content (required): How to Restrict the employee from enrolling in…
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Enrollment window Still openSummary: System is not closing enrollment option although election has been made. Content (required): At hiring event which configured at program level, we have two plan…
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Unrestricted Open for ConversionSummary: Can we use Unrestricted Open life event for Conversion? Content (required): Can we use 1 evaluated unrestricted open life event with 01/01/2014 date for convers…
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I cannot access rates and coverages in the Benefits Administration plan configurationSummary: I continue to produce this error: Does anyone have a solution with this?User_2025-07-18-14-15-07-575 24 views 2 comments 0 points Most recent by User_2025-07-18-14-15-07-575 Benefits
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Benefits: Approved documents not showing in Certification section of Enrollment PageSummary: Hello, After the benefit specialist has approved a document, it should be visible under 'Certification' section. However, it is not displaying. Look at below sc…
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Benefit Rates showing old values but not updated rates as of 2023Summary: We have a Dependent Benefit Plan that has a coverage of 1200, but per a recent request, we have to change the rate to 1500 starting in 2023. As part of that, I … -
Benefits: How to set up Global Transfer Life Event in an Unrestricted Program?Summary: Hello, We have an unrestricted program named 'Fondation Chantecler'. We have a requirement that upon Global Transfer, the employee should have the same plan and…
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Fusion Benefits: Salary change life event to trigger based on Fast FormulaSummary: Hello, We have an unrestricted program named Fondation Chantecler. We're aware that we cannot add life events in an unrestricted program. We have a requirement …
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Benefits: Annual Amount going to element entries instead of monthly amountSummary: Hello, We have a program named Fondation Chantecler. (It's based on unrestricted enrollment). We have set the rates to Per-pay-period but on an employee's eleme…
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Benefits: Apart from open period, for other life events, annual amount is going to element entries.Summary: Hello, we’re having an issue concerning amount going to element entries. Please refer to attached document. Please advice on how for other life events, monthly …