Oracle Best Practice
Discussion List
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Video: In App Navigation BarIn App Navigation Bar: One click navigation to Sales Dashboard and the first 8 items in Redwood Sales menu group. From the Implementing Redwood Sales video series -
How to add custom field(s) to the landing page in Redwood Service Center, Help Desk or Case MgmtOverview In this article, we are providing steps on how to add a custom column to the landing page. The principles shared in this article can be applied to the Fusion Se… -
Support Required to Restrict Create/Edit Organization Access in CDMHi Team, We have a requirement in Oracle Fusion Customer Data Management (CDM) to provide users with view-only access for Organizations. Users should not be able to crea… -
Video: Consumer Grade +Consumer Grade *: An overview of the Redwood User Experience and the philosophy behind it. From the Implementing Redwood Sales video series
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Exposing Relationships Table (Created Via Dynamic Choice List) on the Service Request PageAuthor: This How-to article is a contribution from @Sono Chacko-Oracle In our previous article , we demonstrated how to create standalone pages for custom objects in Ora…
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Fragment Details: cx-svc-custom-relation-objects-listAuthor: This How-to article is a contribution from @Sono Chacko-Oracle Parameters Name Description Sample Values Required extensionId defines which Visual Builder applic…
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Exposing Child Object List on the Service Request PageAuthor: This How-to article is a contribution from @Sono Chacko-Oracle This step-by-step guide shows you how to display and manage a child object list (for example, Orde…
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We have multiple ( 200 +) dynamic sections in Service Request Details page, best way to achieve itSummary: We are a new implementation to Redwood Service Centre. We have dynamic forms based on combination of SR category field and other custom fields. Based on the com…
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Object Workflow deactivated but delayed Task Creation still occursSummary: We have an Object Workflow that was configured to create Tasks with a delayed execution (184 days after the triggering event / about 6 months). We deactivated (…
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Video: CX Extension GeneratorCX Extension Generator: CX Extension Generator automates the work of creating a top level custom objects, child objects (for both standard [24C and higher] and custom to…
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How to create a button to initiate a Smart Action on the SR Edit pageSmart actions can simplify navigation, making your user interface neat. But, users might click buttons without thinking about typing an action. This post will show you h…
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Whenever Oracle releases a Quarterly Patch (26B/26C/26D), how should we validate system behavior?Whenever Oracle releases a Quarterly Patch (e.g., 26B/26C/26D), how should we validate system behavior for Payroll processing after applying the patch? Example scenario:… -
"Add Filter" options in Redwood list pages in Oracle FusionI have a question regarding the “Add Filter” option in Redwood list pages in Oracle Fusion. How can we: Add or remove fields from the “Add Filter” section? Is there any …
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How are AI Agents currently triggered in Service Center? (26A)Summary: I was recently reading the 26B updates and realized that Oracle is introducing SmartActions for triggering AI Agents on the Service UI (https://docs.oracle.com/… -
How to create custom drawer in Classic UI for Service Request?I’m working on the Classic UI for Service Requests and would like to create a custom drawer to integrate a third-party API. Could you please guide me on: How to create a…
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Business event not getting triggered for LocationsWe have a requirement where we want to sync up Locations from Oracle to a external system.The updates should be real time .There is a business event by the name location…
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How to default SR Details to expanded view modeService agents often need to access key information on a Service Request as quickly as possible. However, navigating to the Service Request Details page and then manuall…Edson Junior, Oracle 62 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Create Automatic Receipt BatchSummary: Has anyone run "Create Automatic Receipt" via Schedule New Process: Create Automatic Receipt Batch. Content (please ensure you mask any confidential information…
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May Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for May In this one hour showcase, you’ll get an in-depth look at Oracle's best-i…Kayleigh Halko - Oracle-Oracle 1 view 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Fusion Service
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is there in ERP Cloud a functionality for submiting service request?We need a page where the user can make a report, on bugs, improvements, and we wanted to understand if there is something standard on ERP Cloud 26B, adaptable to the pos…
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Scheduled Custom Groovy Object Function not found when invoked by ESS job on Custom ObjectHi everyone, I’m facing an issue with a Scheduled Custom Groovy Object Function in Oracle Fusion Application Composer, and I’d really appreciate some insight from anyone… -
Is it possible to exceed 10 parallel imports when using Oracle Sales Cloud - Import Management?We want to know if it is possible to exceed 10 parallel imports having 500k records each import (Accounts) when using Oracle Sales Cloud - Import Management. If Yes, How?
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Adjust Column Widths to Fit in Screen in Redwood List Pages (Available in Sales but Not in Service)In Redwood list pages, "Adjust Column Widths to Fit in Screen" is available in Sales but not in Service. Is there a way to enable or implement this feature in Service?
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Encryption Capabilities in CDMSummary: Hello Team, We have a business requirement to store certain person-related NPI and license numbers under Additional Identifiers. Our client requires these ident…
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Is it possible to restrict the infotiles in Receivables Billing page using security Privileges?Summary: I want to hide the infotiles in the receivables Billing and Transactions page for end users. Is there anyway to restrict this using security privileges? Content…AarthiA7402 23 views 6 comments 0 points Most recent by Justin Anderson-Oracle Receivables & Collections
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Error while updating Cust Contact point "Attribute PartyId in view object PersonParty cannot be set"Summary: Getting error while updating customer contact point using webservice as "BO-27008: Attribute PartyId in view object PersonParty cannot be set." Code Snippet: Re… -
Is it possible to have a full copy between environments from different tenants?Summary: Hi, Our customer is renewing his contract with Oracle, and is getting a new tenant with fresh environments. He needs to migrate everything from his old producti… -
Enabling UEF Record-Level Events and Actions in Service Request Fragments for CX SalesAuthor: Swathy Lenjini Overview Creating a service request directly from CX Sales pages should feel fast and seamless, but today’s experience introduces unnecessary fric…
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Custom Object is not available in Import ManagementSummary Custom Object is not available in Import Management even after adding 'Custom Object Administration' role to User and checking Create,Update,Delete check-boxes f…
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Fragment Details: cx-svc-custom-child-object-listAuthor: This How-to article is a contribution from @Sono Chacko-Oracle This section explains the parameters and events available for the fragment that displays child obj…