Oracle Best Practice
Discussion List
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Restrict to admin access on target test system pre P2T refreshSummary: Any way to lock down the target system pre P2T so that post P2T only admins can login to complete post P2T steps. This is to ensure users dont login into a test… -
HRHD - Ability to automatically change the Status from In Progress to Waiting and vice versa.Summary: Is this automation possible in HR Hep Desk? (i) Ability to automatically change the status from 'In Progress' to 'Waiting' when Agent messages via Oracle applic…
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How To adda LOV for customer names in the Purchase Requestion ScreenSummary: Hello everyone, I have an issue while trying to add a specific Value Set in PR DFF This error Message appears, what should I do. Thanks in advance. Content (ple…Abdelaziz Safwat 11 views 1 comment 0 points Most recent by Sam Houg - Support-Oracle Fusion Service
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List Subscription FeaturesHello, Let's say I have 3 subscription plans: bronze, silver and gold. Silver has features that bronze doesn't and the same happens with gold, that has more available fe…
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Territory re assignment to opportynitiesSummary Territory re assignment or re allignment when the primary partner changes in opportunityContent Hi All, We have territory assignment to opportunities with both p…
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What security policy or privilege does a user need to see workspace in OSC?Summary: We have two custom roles created, one for admin and one for a non-admin user. The admin user is able to see 10 objects activated in workspace while the non-admi…
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Dealing with the Common JSON Error in Help Desk LayoutsHi there, In the process of working with Help Desk layouts, you may encounter a common issue when duplicating an existing layout - an unexpected JSON error. This issue o… -
What are the differences between Redwood UI for B2B KM and Classic UI for B2B KM?Summary: Need to know in order to unferstand in a better way. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code …
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Report to find the number of times an opportunity close date is updated.Summary: Is it possible to create reporting in OSC to track Opportunity push counts. (Push count - Number of times an opportunity close date is updated) The two scenario…
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In OTBI, is it posible to center the bar on the graph if the second bar has no results?Summary: In OTBI, is it possible to center the bar on the graph if the second bar has no results? Content (please ensure you mask any confidential information): In OTBI,…Rubielyn Tomas 31 views 5 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded roleWe want to be able to revoke MOO_DELETE_OPPORTUNITY_PRIV from seeded employee role in CX Sales but can't. Are seeded role privileges locked?
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24A Fusion Service Extensibility FeaturesOverview This post discusses the Fusion Service Center Extensibility 24A release highlights, including the ability to create new pages using Service Request Edit Field F…
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How UI Events Framework supports in the new Service Contact PageIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how UI Events Framework supports in the new Service Contact Page. For mo…
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How to leverage UEF client-side library to implicitly create interactionsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to leverage UEF client-side library to implicitly create interaction…
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How to create custom insight cards with UI Events FrameworkIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create custom insight cards with UI Events Framework. Problem Sta…
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How to create new pages leveraging the Service Request Edit Field FragmentsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create new pages using the Service Request Edit Field Fragments. …
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Steps & configurations for a new additional test environmentHi, What are the typical steps & configurations that need to be performed in the case of a newly provisioned additional test environment? From the data perspective, is i…Vitejanu Vasile-Madalin 82 views 2 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales
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P2T for multiple cloud ApplicationsSummary: Hi We are using the following applications Sales and service cloud, CPQ, Oracle Field Service We are integrations between Sales cloud and CPQ , Service cloud (B…User_2025-10-31-00-42-48-264 63 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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How to Extend Fusion Application for Field Choice List DependenciesA special shout-out to our development team, who have recorded a video to answer a common question on how to create a dependable field choice list. Thanks, Edson
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CDM - Custom Object Trigger to send to Other SystemSummary: Need to use a "new or change" trigger to create a send of data from Oracle CDM to one of our other sales systems. Content (please ensure you mask any confidenti…
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Let's meet for a 1:1 discussion on Fusion Service Extensibility Connection.Hi, If we haven't met before, I am Edson Junior, Principal Product Manager for Fusion Service Extensibility. I have been getting valuable feedback from some of the video…
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Help Desk: Set Field Values On Value Change of OOTB FieldsThe example below can be used with any Help Desk field such as CategoryId. Below are steps to listen to a field value change and how to set field value. Different Help D…Edson Junior, Oracle 404 views 9 comments 5 points Most recent by Edson Junior, Oracle Fusion Service
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How To Get Lookup Meaning Using Lookup Code in Groovy ScriptContent Hi, I want to get the Meaning using Lookup Code as a filter in Groovy. How can I do it? Thanks, Ed Version 21AUser_2025-07-18-06-07-44-367 713 views 3 comments 0 points Most recent by Jaison Joseph-Oracle Sales
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What would be the potential impact/issues when increasing Periodic Refresh frequencyHi - Good day! https://docs.oracle.com/en/cloud/saas/sales/fasqa/how-do-i-monitor-adaptive-search-background-processes.html#s20069364 Based from the documentation above,…
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How to Default Channel Value in Response Compose ?Summary: At Edit Service Request Page, business wants to default Channel Name 'Email' Value so no need to select Channel Email value while sending response. As in this s…
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Is there a way to set up a notification if an ess job running on a schedule fails to trigger or run?Is there a way to set up a notification if an ess job running on a schedule fails to trigger or run?
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FCCS custom business rule is not working with No error but debug errors out with null exceptionSummary: We are calculating allocation in FCCS using custom business rule. Until yesterday it was running fine but suddenly it is getting executed in very short time wit…Rohit_Malani 41 views 1 comment 0 points Most recent by Ashutosh Bhatikar-Oracle Financial Consolidation and Close
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Print Receivables TransactionsSummary: Print Receivables Transactions not printing transactions in parameter transaction from and to Content (please ensure you mask any confidential information): Hi,…azodpe 41 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Asset visibility in Sales of CPQ productsSummary: In our architecture we will integrate Fusion Sales and CPQ application. Customers in Sales are in hierarchy and so we have for example that customer A (holding)…
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In oracle sales>opportunity creation page.Summary: In oracle sales>opportunity creation page in the field of project leader the name appears in first,middle and last name order, customer wants the name format to…