Oracle Best Practice
Discussion List
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What is the right way to show supplier data in Sales CloudSummary: We have Oracle Sales CLoud and Oracle Procurement implemented. What is the right way to show the supplier data in Sales Cloud which is also account in Oracle sa… -
Unable to add resources to Internal Service request queuesSummary: I'm setting up internal help desk requests. I created a custom resource role and set the Usage to Service feature. I assigned this resource role and a resource … -
How to update the SR record when a customer replies to an email or update on DCSSummary How to update the SR record when a customer replies to an email or update on DCSContent There is not an out of the box way for an SR field or status to get updat…User_2025-02-03-19-47-52-460 73 views 4 comments 2 points Most recent by AMIT KUMAR YADAV Fusion Service -
Is there any performance impact for indexing all records without limit in Adaptive Search?Summary: In Adaptive Search setup page, we have option to select "No Limit" in "Index Records Updated in the Last" field. If we select this option "No Limit" for several… -
How to do dynamic searches in Sales Cloud via Rest API?Summary: I need to set up a dynamic API query in Oracle Sales Cloud that returns accounts with only part of the string entered. Content (please ensure you mask any confi…
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Resolution due date on OFSC work orderSummary: In our implementation, we dont have the enterprise contract module and instead utilize subscription management. Currently, in defining SLAs for work in OFSC act… -
How to add custom table which has records in layoutsSummary: We need to add one custom page in tab in custom object. When user click on that tab it open that custom page and that page will call Third party API and we need…
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Groovy script to move or copy attachments from one account to another account recordSummary: We have a requirement in which we need to move or copy attachment (only png pictures) from one account to another account record via groovy in oracle sales clou…
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Triggering Queue notification to all Resource Member of respective queueSummary: Service Request - Notification to all the Resource members of the respective queue. Content :We want to send the bell & mail notification to all the Resource me…Mohammed Waseem Akram S 141 views 7 comments 0 points Most recent by Melinda Uhland-Oracle Fusion Service
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TrainingSummary: What are some of the recommended training partners in Canada or online self learning sites for Oracle Sales? Training for someone new to Oracle Sales
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Smart Lists for a Personalized Sales Experience!Summary Get Smart Lists for your team after you enable Workspace!Content With Smart Lists you get an effective alternative to navigating and searching for Sales records.… -
Approval Hierarchy for HelpdeskSummary: Is it possible to set an approval hierarchy for specific Help desk Requests?
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How to maintain font style as "Calibri" in CX?Summary: Currently in outlook we are following font style as "Calibri" however the same is not added in CX. So please let us know how can we change the font style in cx.…
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Can we export through REST API a child object without his parent to be exported too?Hi, I've tried to export via REST API a child without his parent using this POST request: URL: crmRestApi/resources/11.13.18.05/bulkExportActivities Request Body: { "Nam…Vitejanu Vasile-Madalin 41 views 8 comments 0 points Most recent by Madhuri Cheruku-Support-Oracle Sales
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xml string written inside groovy is being ignoredSummary: Need to use XML tags inside a groovy String. But they are being ignored and considered as empty. Content (please ensure you mask any confidential information): …
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Get Audit Report for Opty with REST APISummary: Hi, I am trying to retrieve the audit report for Opty object. Here is REST URL: https://pod/fscmRestApi/fndAuditRESTService/audittrail/getaudithistory Operation… -
Error When Creating New Opportunity.Summary: Error: "ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #18" H…
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SAML Token for Inbound API AuthenticationSummary ID Federation with Azure ADContent Hi, We are using Azure AD for IdP. If I am going to use SAML token for WS access, what are the configuration steps? Can anyone…
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Can we use REST API to export users, their corresponding organizations and their managers?Hi, We wanted to export through Rest API information regarding users, the organization they are part of and assigned manager and used the following Oracle documentation:…
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How to create a dcl field pointing to Business Unit in Custom ObjectSummary: Hi team , On a Custom Object we want to create a one custom DCL field which is pointing to business Unit Name . but we are not able to get the related Object. P…
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Define Rollup - ERROR: JBO-29147: Unexpected token 'SYSDATE'Summary: RELATED OBJECT FILTER from Oracle Document (Move_from_Classic_Aggregates_to_Rollups_1.2.pdf) https://us.v-cdn.net/6034893/uploads/D8JTHTTO7GAV/move-from-classic…Christian Gerald Patacsil 63 views 9 comments 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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When clicking Done, white page returns in Receivables Quick Action: Manage CustomerSummary: Quick Actions > Manage Customer> Done button Issue: White page returns after clicking Done button Content (please ensure you mask any confidential information):…Hanna Jean 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Disable or Hide creation button in ActivitiesSummary: We want to hide or disable the create button in Activities (Create Appointment, Create Call Report, Log a Call, and Create Task) and make the records read-only.…
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New Feature: Email & Phone Verification in CX SalesSummary Beginning in 21B, we are introducing added email and phone verification capabilities to...Content Beginning in 21B, we are introducing added email and phone veri… -
Using % versus * search operator in Opportunity Object Landing PageWe are getting inconsistent results when using a % versus * operator when searching for Opportunities by name on the object landing page. The % pulls additional opportun…
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Unable to add advanced Expressions for field in Rule Sets in Visual Builder Studio for AccountsSummary: Hi, I'm extending the Redwood Sales Account Object's Edit Page layout, We have requirement to hide the field based on other field value in Rule Sets. I am able … -
How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in … -
CX Sales referencing quote number without version numberCurrently CX Sales is only referencing a quote number (without the version number) and so when a quote is versioned it is causing an error when syncing to CX sales becau…
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Restricting knowledge Article on DCS portal based on the Knowledge user groupContent As per seeded functionality of DCS, Self-Service Users can access all knowledge articles that belongs to knowledge user group 'Everyone' with the help of Anonymo…Jitendra Singh-Oracle 105 views 6 comments 1 point Most recent by ArunKrishna-Support-Oracle Fusion Service -
Access Group : Activity Object Rule Not WorkingWe created an access group for specific group of users and added an Activity object rule so that they will not see other group of users' activities. However, when we are…