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Hi @Kedalene,

I do encountered PFA stucked in Queue before and suiteanswer 106099 do solve my issue.

May be you want to checkout this suiteanswer :-https://suiteanswers.custhelp.com/app/answers/detail/a_id/26150/loc/en_US

Do take note before reprocessing a failed PFA, make sure there is no other PFAs record status is in the "in progress" i.e. non-final stage , final stage status are e.g. failed, cancelled, processed.

All other queued PFAs , have to change it to failed before you reprocess on one of them and wait till its completed then reprocess the next failed PFA.

I suspect that if there are multiple users generating PFAs at same time or the same user creating multiple PFAs before one is completed, then this may lead to PFAs jamming in the queue. So do advise your user to only process one PFA and wait till it complete before generating the next one to see if this help.

Regards
Wee Ming

Hi User_APABE

The offset journal does not need to be in the same period as the original unless you need the offset figures to report in the original period.

"Can we change the posting period after payments have been applied."
» Are you referring to posting period of the journal that is used to apply to a bill , if yes you can change the posting period provided the period is not closed. But after that the payment link will break and you will need to reapply the payment again.

Regards,
Wee Ming

Hello, everyone! Feel free to participate in the discussion and share your valuable insights.

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Hi @Angelica Mae Segador-Oracle

Thank you for your reply. I have managed to find a solution for this.

I created a transaction saved search of approved Journals that posted in primary book like below :-

Then I use this Saved search as condition check in the Lock Record action in my workflow. It works perfectly.

Regards
Wee Ming

Hey @User_ETZRS,

When you created the custom view, did you make it public?

If, after making it "public," users still can't see it, add the following permissions to their roles:

Custom Sublist = View
Custom Sublists = View
Custom Subtabs = View

Hi @Rachel_A,

You can create a SS like this then use it as a source in your custom field

Then select this SS in your prepayment balance custom field under the Validation & Defaulting subtab

Regards,
Wee Ming

Hi @Donna Bernardo-Oracle

Thank you for your prompt response and support!

Best regards,
Shubham Singh.

Hello All,

Thank you for everyone's suggestions.

I tried again after an hour and found it is up and running now without having to clear browser cache.

Thanks again!

Best,