Best Of
Re: User needs to re-enter order because save is not successful
Can you navigate to Customization>Scripting>Script execution logs, and filter on 'Error' - do you see any script errors at the time the users are not able to save?
~angela
Bank Feeds > Chase Connect - Transactions Not Importing - Not supported Error Message
Just logging here in case anyone else has the issue. We have resolved our issue.
We have had Chase connected as a Financial Institution and have Accounts assigned successfully for approx a year. This morning, we have the error message below
Financial Institution: Chase Connection ID: 3466940
Error
Some connections or accounts can't be displayed because the bank's response is missing some fields. Proceed with the configuration of the listed connections and accounts or contact Support for assistance.
Below are excerpts from the November 2021 Supported Financial Institutions USA and Canada
Below are excerpts from the Supported Financial Institutions USA and Canada today April 2022
We resolved the error by defining a "new" connection using the new url and deleting the pre-defined Financial Institution.
Hope this helps someone else.
Best Regards,
CDuf
Re: What Last Count Date means and how it works
@Angela Bayliss @Nicole Mendoza-Oracle Thank you so much for your help and detailed explanation!
Re: MPN not pulled into Purchase Order
@Jervin Nicholas Teopengco-Oracle - I just ticked the "Show" box on the MPN (from MPN searchable) field in the Sublist Fields and it's showing up now! I had no idea that same field would be in multiple locations in the form!
Thank you all for your persistence and help!
Customer to Prospect
Hi All,
When we create a sales order based on a prospect record, The prospect will be automatically converted to the customer record.
But if we cancel the sales order or if the sales order got deleted still, it shows as a customer stage and does not revert back to the prospect stage.
Is this the standard behaviour? Is there any way to revert back to the prospect stage if the sales order is cancelled or deleted?
Thank you
Janakan
Re: Introduce Yourself!
Hello,
I am Jan Lexly Cortez, located in Manila, Philippines
I am one of the Technical Support Engineers for NetSuite Analytics Warehouse
I enjoy sitting in front of the airconditioner this summer season!
Re: Introduce Yourself!
Hi everyone!
Sharlene Maloles here from the Philippines. I recently joined the Oracle NetSuite Philippines as an Application Performance Technical Support Engineer. Currently, I am attending the general training and excited to learn more! Outside of work, I enjoy spending time with my loved ones and watching netflix.
Cheers,
Sharlene
Re: Introduce Yourself!
Hi, I'm Jia Seville, an ERP Basic Accounting Technical Support Associate Engineer. Currently located in Manila but born and raised in Aklan, Philippines. I love watching kdramas and I'm a Kpop fan, especially of iKON and Hanbin. Thank you!
Re: Introduce Yourself!
Hi, I'm Marc from the Philippines. I am a customer support specializing in SuiteCloud. A fun fact about me is that I watch a lot of Anime.
Re: Introduce Yourself!
Hi, Steffi here. I'm an Associate Tech Support Engineer from the Philippines. My product area is ERP under Basic Accounting.
Fun fact about me: I love soup!









