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Hi @jt_kelly,

Glad to have you with us today and thanks for posting here in the NetSuite Support Community!

Hello, everyone! Feel free to participate in the discussion and share your valuable insights.

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Hello, @jt_kelly. Thank you for posting this question.

Unfortunately, there is no native way in NetSuite to automatically change the From Email Address to the Purchase Order Creator's instead of the Final Approver's in emailing the Purchase Order after Approval when the "To Be Emailed” box is checked.

Currently, the setting that controls the From Email Address when emailing transactions in general is the From Address For Emailed Forms preference which can be found by navigating to Setup > Company > Email Preferences > Transactions subtab.

Below are the options you can choose for this preference.

• Company Return Email Address – Email is sent from the address you enter in the Return Email Address field at Setup > Company Information.
• Subsidiary Return Email Address – Email forms generated in NetSuite are sent using the email address defined in the Return Email Address field at Setup > Company > Subsidiaries.
  • This option is useful when you have many subsidiaries and you send forms to your customers and vendors using email. You can use this setting to be certain that customers or vendors reply using an email address from the appropriate subsidiary and the information is delivered where it belongs.
  • Note: This option is available only in NetSuite OneWorld accounts.
• User Email Address – Email is sent from the address you enter in the From Email Address field at Home > Set Preferences. If you do not enter an email address here, email is sent from your login email address.

In your account, most likely, the option selected is User Email Address and, in the Final Approver's user preference (Home > Set Preferences), the From Email Address field is either blank or set to his or her own email address. This explains why on the Purchase Order email, the From Address Field is set to the Final Approver's.

There is a manual option that you could perhaps choose, which is to set the From Address For Emailed Forms preference to User Email Address and, on the Final Approver's user preference, he/she can set the From Email Address field to the to the Purchase Order Creator's email address. However, this may be inconvenient for you because the Final Approver will have to change the From Email Address field every time he/she is approving the Purchase Order of a different creator.

This limitation is currently covered by the enhancement request logged on Enhancement # 233052 Approved Purchase Requests: Ability to change value on the "From" field of Purchase Order email alerts from Purchase Approver/Supervisor to Purchase Requestor.

You can go to SuiteIdeas page to vote for the enhancement.

Apologies for the inconvenience this limitation may be causing you but I hope this helps clarify your concern.

Hi @emcee_uk, per SAID 7711, here's how Consolidated Exchange Rates are computed:

• Current rate - uses the base currency (GBP) rate from the Currency Exchange Rates list as of the end of the period (ex. January 31)
• Average rate - is a weighted average based on transactions amounts posted to all accounts with a general rate type of Average.
• Historical rate - is a weighted average based on transactions amounts posted to all accounts with a general rate type of Historical. 

For the Average and Historical, they are based on transactions posted on that Subsidiary to accounts with general rate type of Average/Historial. This can be the reason why they have different consolidated rates even though they the same base currency between Subsidiaries.

Here's also an article which shows you how to verify the computation which includes creation of saved search - NetSuite Admin Tip | How to Verify the Computed Average Consolidated Exchange Rate

Hope this helps! :)

No you cannot. The only duplicate items are items with the same number different item types. You can convert a non inventory item to an inventory item in order to keep the sales history. However, you cannot merge two items. There may be a enhancement request for this but I did not look it up yet.

Hi @User_F8441,

I agree with Angela Bayliss. As we are not able to replicate this on our test account when we print our item labels as seen below:

We highly recommend you to file a case with NetSuite Support to further investigate your concern. As Support will be able to further check the duplicate of your account via the secured QA environment with the correct configuration of your reported concern.

We appreciate your understanding on this.

I would recommend that you file a case with NetSuite support as a defect. The sooner the better. If this is happening to you, it may happen with other accounts - and NetSuite needs to be aware of the defect.

~angela

Hi User_CB63L, glad to have you with us today, and thanks for posting here in the NetSuite Support Community!

Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

In the meantime, in case you know someone new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.

Hi Micah

Such a shame this report cannot be copied across and will have to be manually copied across, but thanks for coming back to me on this.

Many Thanks

Jay

Thanks @Elychelle Gulen-Oracle for your guidance.

Hi @User_59L06,

Let us know if you were able to check this.

Thank you! 😊