Clarisa De Torres-Oracle Blue Diamond

You're welcome, @lraynor! Thank you for putting in additional details as well! 😊

@Twilalte thanks for the update. Since the issue still persist after basic troubleshooting, yes, we highly suggest that you file a support case for this so they can assist you more effectively through a Zoom meeting. They have the necessary tools to investigate this issue further. Thank you!

HI @aisaadaniya, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Aruna Madabhushi, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case…

@Twilalte thanks for the response. Were you able to check this SuiteAnswers article 40998 Reconcile Sales Tax Liability By Tax Agency Report Tax Due Amount with the Amounts Pending Payment Available on the Sales Tax Payment Page?

Hi @Twilalte, possible reason why the Tax Due is different from the Tax Amount generated in Sales Tax on Sales report is because there was an overpayment of Sales Taxes previously. You can try to confirm this by doing the following: Go to Transactions > Bank > Pay Sales Tax > List. Check if there have been payments made…

Hi @Miki M-Oracle, for clarification, can you further expand by "Invoice Group #"? Is it a standard field on the Invoice transaction record? You can send screenshot for samples for our reference. Kindly cover any confidential information. Thank you!

Hi @User_C2STC, can you try checking what's currently setup under the Edit Columns tab of the Financial Report Builder? Please send screenshots for reference. Kindly cover any confidential information. Thank you!

Hi @lraynor, per my understanding, you are unable to submit an Intercompany Return Authorization due to this error: This Return Authorization cannot be associated with an intercompany Vendor Return Authorization and used for cross subsidiary fulfillment. Please remove association to the Intercompany Return Authorization…

You're welcome, @Lee Ann R! 😊

Hi @User_K51C7, per checking, this is currently a system limitation logged under #180254 Transaction Saved Search > Available Filters > Show in Filter region =T > Be able to filter which would only show in the list. You can go to SuiteIdeas page to vote for the enhancement. Apologies for the inconvenience this limitation…

Hi @User_C2STC , for clarification, are you referring to standard or custom Balance Sheet/Income Statement reports? In standard BS Report, you can just select the period you want under the As Of field seen on the report's footer filter then Click Refresh for the data to be updated: In standard IS Report, you can select…

Hi @User_1T7OP were you able to check the comment above? :)

Hi Lee Ann R, per checking, the error: The accounting period range null has not been defined. Please visit 'Setup > Accounting > Manage Accounting Periods' to define this period or set up your year, is caused by KPI Scorecards Setup where Use Periods = False. It is noted in SuiteAnswers Id: 8138 -Defining KPI Scorecard…

Thank you @Vernita !😊 Hi @User_XXZDZ, were you able to check Vernita's comment above? Sales orders are non-posting transactions; thus, they do not post an amount to your ledger accounts. This is also documented under SAID 7822. Hope this clarifies :)

You're welcome, @Adeeb Khan! 😊

Hi @NE_JohnC, were you able to check the comment above? :)

Hi @User_1T7OP for clarification, if the Support SalesRep is not present in the Sales Order, how do you identify in the system which one is assigned with the transaction? Kindly note that the available fields in the saved search are sourced from the transaction record. To accommodate the Support Sales Representatives, you…

Hi @Adeeb Khan, this error is usually caused by either of the following: Maximum Entries in Dropdown field preference is set below 50 and/or Place of Supply field is not exposed in the form used. To resolve, you can try the steps below: Set the Maximum Entries in Dropdowns to 50 or more: Navigate to Setup >Company >…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @NE_JohnC, per checking, you can assign an account for a discount item by creating a Discount Item then populating the Account field under the Accounting tab with your preferred GL account. However, there's no option to assign this to a specific group of customers only. Hope this clarifies your concern. Thank you! :)

Thank you for your insights, @Divya Unnikrishnan! 😊 Hi @Honey Soe, you can reach out to your Account Manager regarding access with the learning modules. I'm also tagging here some of our active community members in case they have insights/tips for the exam: @Tigran Shahnazaryan @Angela Bayliss @Amanda Edwards @Able Wilson…

Hi @User_KAGURA, thanks for pointing that out - I missed that! 😊 Per checking, generating revenue arrangement on credit memo for billable expense is currently a system limitation logged under #469626 ARM: Billable Expenses> Credit Billable Expense> Ability to create a Revenue Element and Revenue Plan for a Credit of a…

Hi @Kedalene yes, however, the associated case has been attached and added as a vote under #438931 Lists > Accounting > Currency Exchange Rate > Use "Exchange Rate Calculation Details" in Saved Search e.g. "Rate Updated Date > Fields Not Available - since this is related to your concern which mentioned to include field for…

Hi @User 90210-Oracle, let us know if you need further assistance from this :)

Hi @User_K51C7, You can try creating a Transaction Saved Search with Criteria: Type = Sales Order then add or remove the following on the Results tab as preferred: This is how it would look like: Hope this helps! :)

Hi @Kedalene, per checking, a colleague found an enhancement related to your concern under #438931 Lists > Accounting > Currency Exchange Rate > Use "Exchange Rate Calculation Details" in Saved Search e.g. "Rate Updated Date > Fields Not Available. Instead of Source Date/Creation Date, it used the term Rate Updated Date…

Hi @User_XXTWN, per my understanding, you would like to be able to send Customer Statements with consolidated amount from all subsidiaries, however, the Customer Statement is only picking up the Amount from the Primary Subsidiary. When navigating to Transactions > Customers > Individual Statement, similar behavior can be…

Hi @Avinash A, per checking, NetSuite's standard behavior for intercompany transactions is to eliminate them in Consolidated reports, but they remain visible at the subsidiary level, which aligns with ASC 810. This means that transactions between subsidiaries should be recorded and displayed on the subsidiary reports. When…

Hi @User_KAGURA, per my understanding, your invoice has generated a Revenue Arrangement (RA), however, the related Credit Memo did not. Were there any errors when you tried updating the RA? Can you also try checking if the Customer, Location, Department (if applicable) is not inactive? Looking forward to your response.…