paula.courtemanche Bronze Medal

And this to remove the Hierarchy!

@Dwight Schrute You are AMAZING! This worked!

Thank you for the information. I am looking into a script that may pull a Saved Search into the Advanced PDF, resulting in the same look and feel. I will share results if successful to help others.

Success! Note: The Time In and Time Out fields are Date/Time Fields. The Demurrage Field is an Integer field. This calculation takes the time difference and returns the number of minutes based on 2 decimal places. Thank you for getting me on the correct path. This has been resolved and is working beautiful

Thank you for your input. Disabling Store Value, is allowing the field to calculate to an error: Invalid expression. I am working on correcting the formula to pull the correct information. I cannot uncheck Store Value in Time In/Time Out there is already data in those fields.

Disable store value on Demurrage Time (the difference), or on the TIME IN/TIME OUT

Resolved! This error occurred due to a WF change in the system.

Thank you Joahnna, but this isn't what I am trying to do. I need to disable a user. Before I disable the user, I need to evaluate what scripts/workflows/emails this person is an 'owner' of. When I disabled a previous user a script errored out and was no longer running because the 'owner' was disabled. I am asking how to…

Success! Your going to love this! In NetSuite navigate to Setup/Company/Enable Features/Employees and enable the Global Permission. Open the user that is being used for the connection, Add a Global permission, View or above, Save and then remove the Global Permission. Navigate back to Setup/Company/Enable…

Thank you. I will work with IT today and post the results.

Update: Created Saved Search using recommendation in "Is there a way to search form updates, custom field updates, for auditing purposes'. As an alternate solution for custom fields, a System Note saved search can be created to track all the changes. Below is the sample setup of the saved search you may use as reference.…

Thank you. This is absolutely perfect!

Good morning Patrick, Management is requesting documentation on why Chrome is 'acting' this way. Can you please advise if there is anywhere I can get technical documentation on memory errors in NetSuite with Chrome? I was also informed that this happened back in Oct (I was not aware of this), and that the new release…

Yes, Jack, Thank you. We will keep an eye on this 'change' but it appears that it is responding exactly as described. Thank you again.

Understood. My theory is that Chrome will eventually 'catch-up' and be able to complete this in the future, is this assumption incorrect, and I should just anticipate that JE's around 10K are going to not be able to be loaded due to Chrome Memory restrictions?

Microsoft edge loads that specific 8K JE in under 17 seconds and is navigable. This may be related to update in Chrome where NS hasn't caught up yet, or vica versa, NS RP update hasn't caught up with Chrome yet. We will keep an eye on response time, but I think I answered my own question, unless anyone has an epiphany?

Further troubleshooting: Firefox loads the AJE, slow response within the AJE when navigating. Some of the issue is related to the browser being used. We use Chrome as our default browser. Any suggestions on resolving slow loads/memory errors?

How do we identify the role permissions for customerrecordtype and custom transactiontype SDF custom objects? We don't have any SuiteApps, but we do have deployments, and custom records and custom transactions types in the system.

This is an AWESOME idea.... but you have it pulling ONLY the system notes with Approved in them. We need ALL system notes AFTER the Approved line, therefore the other system notes wouldn't have Approved in them. We would need a formula to pull all system notes on or AFTER the Approved line and don't pull any transactions…

NetSuite had updated the Message Editor such that the editor is now in an IFRAME which caused the existing custom script to error when attempting to pull the message text when the “Merge & Send” button is clicked. This has been resolved. Thank you for all the help.

Dummy Customer created: Tested Edge Browser: Unsuccessful

Can you please check if there is a workflow or script associated with the customer record? When sending emails to other entities like employees, contacts, partners, and vendors, are you experiencing the same issue? I created a 'dummy' customer, no scripts, no wf, no bundles in order to test. This is only happening on…

Tested without a CC. Still unsuccessful

You have to go to Customer Record > Communication > Email > Merge & Send to send the email. What happens after clicking on the Merge & Send button? When clicking the merge and send button, nothing happens, it doesn't grey out, it does not complete the email Is there an attachment in the email? Have you tried sending out…

Tested sending email from a report. Successful! Continuing troubleshooting why we can't send from an entity.

I deleted all the bounced emails from Lists/Relationships/Bounced emails and this was unsuccessful in 'releasing email traffic'. I find it perplexing that there is no documentation on troubleshooting this type of error. Can you please direct me to documentation on email configuration in NS? Perhaps someone changed a…

Yes there are bounced and blocked emails in the undelivered email lists, however we can't send ANY emails, not from customers, not from transactions, not from cases. Are you implying that one bounced email could stop all email transactions following it?

Apologies for the delay in responding: Yes, I am referring to the highlighted field (from bill payment)on the screenshot below? How can I add that information to the vendor bill? I have a WF that transforms a Vendor Bill to a Bill Payment. Once the Bill Payment is created I would like to add this information onto the…

Thank you Jack. I am going to need some time to create the script that you have suggested. I am currently working another emergency project. Can we reconnect next week? Thank you.

Thank you! We can't use the Summary SS because the whole reason we were making these changes is to NOT have the user have to click on a JE/AJE and then click on it again to get to the actual JE/AJE. Unless using this Summary SS will not bring the user into another screen? I will focus on the script option and when…