Category 453
Discussion List
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while… -
How to default "Show Benefits" as "Open Enrollment"we have used below link in Oracle Alerts to show enrollment summary . But when user comes to this page, Automatically "Current Enrolment" is selected. We want it to defa…
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how to delete IDs section in Temporary ID Card section using VBCSWe have added guided journey on top of this . I know it might not be best business case to add links to point towards carriers here in temporary cards section. But … we …
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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how an employee can unenroll from a benefits planSummary: Hello everyone, I would like to ask if you know how an employee can unsubscribe from a benefits plan that they enrolled in two months ago. Which configuration c…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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When updating new names in people to cover, the names are not updated in the plans.Why are the updated contacts in the benefits not appearing when trying to enroll in the plans. The contact details are available only during the next life event and not …
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Need solution to mass remove the existing beneficiaries in Oracle HCM CloudWe are trying to remove the requirement for employees to designate a beneficiary for the following plans: Accident, Critical Illness, and Hospital. However, since benefi… -
How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m… -
Need to hide the Preffered Name and Preferred Pronoun for the contacts in Contact pageSummary: Hi Team, We need to hide the "Preffered Name"' and "Preferred Pronoun" in Basic Info for the contacts in Contact page while adding new contact or for existing c…
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can we duplicate Document Records and place it in different group in RedwoodSummary: is it possible to duplicate quick actions Document Records and move it under different folder? for example, employment. Currently, i duplicated the Document Rec…
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Is it mandatory to have payroll id for retiree to have Benefits EnrollmentsSummary: Hi All, Is it manadatory for Retiree Employees to have Payroll ID. We have created retirees as EMployee Retiree.Active Payroll eligible.But they dont have Payro…
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Opportunity to customize the tile view of plan in enrollment flowSummary: When there are multiple Plan( Having Multiple Option ) Under same Plan type , The enrollment page looks very clumsy and difficult to read through . It is diffic…
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Benefits - HSA minimum allowed amount is not workingThis just started with the 25C upgrade. But when processing any type of life event in benefits it will not allow us to elect a 0 amount for the HSA amount. We can enter …
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
27 CHECK DATES for benefits divisor - not 26 pay periods - how do you accomplish this?We will have 27 check dates in 2026 but only have 26 pay periods. [26 periods that start and end in 2026]. For Open enrollment we cannot get the system to use pay date f…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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How to resolve the below mentioned error in Redwood.Summary: Hi Everyone, I have recently moved my configurations from one pod to another, but I can't see benefits relationships for any person. The benefits relationships …
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HSA Contribution Cross over issueSummary: The HSA contribution is deducting an extra pay period amount if the employee who already enrolled in HSA decides to waive off in the next year during open enrol…
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Communicated vs Estimated per pay period amount value passed to payrollWe are facing some issues with the HSA plans. The HSA YTD is not matching with the annual contribution elected by the employee its off by some cents. We have biweekly pa…
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How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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Redwood - Family And Emergency Contacts Page - Gender Field not requiredSummary: We have observed an inconsistency in the behavior of the Gender field when create new contact. In the responsive pages, the field is mandatory for some countrie…
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What is the DBI for Plan Coverage Start Date?Summary: I am unable to access Plan Coverage Start Date in Fast Formula. However unable to find right DBI and most DBIs are of Extracts. Content (required): How to acces… -
Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Hide the Benefits Authorization if the employee already accepted it during initial loginIn RUI, if the employee already accepted the authorization during initial enrollment, the authorization will not show again if the employee makes any changes again to th…
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HDL output from Benefits Health Check Diagnostic Test - how to use?Summary: I have run the Benefits Health Check Diagnostic Test, which returns 2 separate sections of HDL - one for beneficiary percentages that don't add up to 100 over p…
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Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”?