Custom Report
Discussion List
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Show report that sent by AdminSummary: Hi Guys, I know that we can schedule and send out a report. But is there any report or way to check a list of reports sent out under a specific Admin account or…Vincent Lin 31 views 2 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service -
Error in POST data: Cannot run AnalyticsReport: XXXXX(ID=XXXXX): REPORT_ERROR_EXCEEDS_TIME_THRESHOLDHi All, We have a requirement to run the report under incidents object to fetch all the incoming email created incidents and list the queue that got assigned to it. This…Padma Varadarajan 503 views 3 comments 0 points Most recent by Padma Varadarajan Reporting & Analytics for B2C Service -
The users completed surveies.Summary: A report shows all the surveys the user completes in a period of time. Content (required): Hi Here, I am trying to create a report that shows user completed sur…Vincent Lin 42 views 7 comments 0 points Most recent by Justin_D Reporting & Analytics for B2C Service
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how to calculate time between interactions created date and response date?Summary: I want to know how many incidents are yet to be responded. for e.g we have SLA of 24 hours to respond. So how can i fetch a report which states that these incid…Megha Nagpal 21 views 2 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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I want to get Count of responses sent in a incidentSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Megha Nagpal 41 views 3 comments 0 points Most recent by Virendra-Kumar-Oracle Reporting & Analytics for B2C Service
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Use Custom Expression on Level FilterHi, I need to use the following custom expression on level filter, both top level and drill-down level. If(date_diff(sysdate(),$max_date_created)0,date_diff(sysdate(),$m…
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