Configuration
Discussion List
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Is there a way to clone a property in OFS?We have some properties in OFS that need to be duplicated and renamed. Is there a way to clone an existing property like cloning an activity type? Or is there a way to c… -
Is it feasible to include HTML templates in the body of the message scenario pattern?Summary: When I attempted to construct the message's body in HTML—that is, to tailor it to the client's theme, perhaps including their header, logo, and footer—I was not…
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display Url as description not to show entire urlSummary: We have a String property with the GUI type set as URL. Currently, the entire URL is shown in the application. Instead, we need to display the description only.…Ramesh S-Oracle 1 view 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to stop Unscheduling Future ActivitiesSummary How to stop Unscheduling Future ActivitiesContent Hi, I want to move all the Pending Activites to Unscheduled for that day as a end of the job (Message Scenario)…
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How to capture live photos in File propertySummary: Hi there, I have created one file type property, But it only gives option to upload image/file not give option to capture a live image. Is it possible to captur…
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How to set user inactivity timeout for SSO Login in OFSHi Everyone, We have " User Inactivity Timeout" for "Default Login" Policy, in our project we are using OpenID SSO, we want to set the user inactivity timeout set for th…Ramya_Venkidupathy 11 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Edit Activity Duration after activity is completedSummary: If a field service engineer forgets to complete an activity on same day and next day when tries to end activity, he needs to edit the duration and enter actual …
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Is there a way for Edit/View Form's fields will become read-only once FA is in completed status?Summary: Hello there! Our OFS is integrated with C2M. Once the FA is completed from OFS, the interface process is triggered and sends the data information to C2M (e.g. m…Melvin Manalastas 22 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Activity travel key is suboptimalIn 24B Quarterly Upgrade, we are receiving a warning that, Activity travel key is suboptimal , Key is too specific for accurately estimating durations. Consider modifyin…
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OFS - Highlight activity in resource treeSummary: We need to know if when searching for activity in the TOA search engine (upper right margin), we can configure the activity in question to be stopped or marked …
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First activity unmovableSummary: I have an internal activity of name “Bodega” that when it is used has to be the first of the day and does not have to be moved. The problem that occurs is that …
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Default Value Expression does not return a value in Book new activity ScreenSummary: Expression does not return a value when set as default value for duration in "Book new activity" context, it executes successfully in the "Add activity" context… -
On parts and catalog while selecting the data(parts)its not auto populating? Can we have a solutionSummary: We have uploaded the data of parts and catalog. While selecting the data(parts) in the search of parts Processing page the item number and description should be…Bindu Madhavi Vainala 21 views 1 comment 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Accommodate multiple Organizations in single Field Service Cloud environmentSummary: More than one business groups / organizations in a single Field Service Cloud environment. Content (please ensure you mask any confidential information): We are…
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Limits of custom themes and WMT themesSummary: Good afternoon, is there a limit to create custom themes and WMT themes? Can I create as many as I want? Content (please ensure you mask any confidential inform…Alliansys soporte 11 views 2 comments 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Operations on Properties with Date valuesHi Team, We have a string property 'planned_date' which has to be entered by a user in the Activity Details screen. This property has a regular Expression validation to …
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notification management in preference optionSummary: Hi! I would like to offer the option for the field ressources to manage the notification and vibration option. Those features are present in the ''Edit Resource… -
Contingent worker Service- Unlimited access ?Summary: Once subscription is taken, i believe adding contingent workers does not apply per user cost. Please confirm. Content (please ensure you mask any confidential i… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…Daniel Lacherra 51 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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Is_activity_scheduleSummary: Could you please tell us how the Is_activity_scheduled property is used in the conditions of a scenario? We need to recognize when an activity goes from Schedul…
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could not find source code of meter read plugin unlike part order pluginSummary: where i can find source code, have downloaded sample code but could not locate src files of logic. Want to modify. Content (please ensure you mask any confident…
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How to setup Labor charges and expenses in field service and send this information to Service logistSummary How to setup Labor charges and expenses in field service and send this information to Service logisticsContent Hi Gurus, How to setup labor charges and expenses … -
How often is the mobile app updated?Summary: Our company uses another external mobile application that we have integrated with Oracle using an External Plugin. Their application receives updates regularly …
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Workflow - Resubmittable Forms / Hide Completed StepsSummary: I am configuring a workflow with Main steps that are the basics required for completing an activity (that must be done in sequence) and Sub steps that can be do…
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Can OFSC apply base64 encoding?Summary: Is it possible to apply base64 encoding to a value in OFSC? Content (please ensure you mask any confidential information): We have a custom property value that … -
Oracle Field Service - All Books: Documentation is outdatedSummary: Many of the documents found at https://docs.oracle.com/en/cloud/saas/field-service/books.html are outdated and do not show updates past mid 2023. Please update …
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Automatic Daily Extract generation failing in OFSSummary: We have Daily Extract Application configured to get triggered automatically daily. However taking a look in the Daily Extract History, since 3rd May the status … -
Maintenance Workorder transferred to service work orders and how does it reach out to OFSCSummary: How is (SCM) Maintenance work order transferred to service work orders through the ElSS job and how does it reach out to OFSC for Execution Content (please ensu…
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external IdP - OCI IDCS - OFSSummary: Hello all! I'm curious if we have someone who utilized successfully the following schema: OFS(SP) configured with IDCS(IdP)(IDCS/SAML login policy) and IDCS(SP)…Dmytro Shurkov-Support-Oracle 21 views 1 comment 2 points Most recent by Dmytro Shurkov-Support-Oracle Field Service