Resource Management
Discussion List
-
Test, please ignoreSummary: Test, please ignore Content (required): Test, please ignore Version (include the version you are using, if applicable): Test, please ignore Code Snippet (add an… -
Is there a way to export the list of resources after you've filtered them by status, type, OFS UISummary: Is there a way to export the list of resources after you've filtered them by status, type, or last login? I don't see an option to export to excel from browser.…Antonio Plaza 53 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
Customization: We need to capture how long a actvity remains in the same bucket.Summary: We need to capture how long a actvity remains in the same bucket. Content (required): We need to capture the ageing an activity in the bucket level in one of th…Deepak Prakash 52 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How do I delete a user**This post was created as part of a How to Service Request (SR) Summary: How do I delete a user rather than just making them active/inactive? Version (include the versi…
-
Is it possible to limit sessions to an user?Summary: Restrict sessions to an OFS user. Content (required): I want users to be unable to log in more than one device simultaneously Version (include the version you a…Juan Cruz-Support-Oracle 32 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service -
How do I create a new group under a specific Organization ?Summary: I want to create a new group belonging to a different Organization. Content (required): **This post was created as part of a How to Service Request (SR)** Versi…Renato Kermentz-Support-Oracle 22 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How do I find who changed a user password in OFS ?Summary: I need to know who changed a user's password on OFS. Content (required): **This post was created as part of a How to Service Request (SR)** Version (include the…Renato Kermentz-Support-Oracle 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Collaboration Group auditingSummary: Looking for a way to audit collaboration groups to ensure users/resources are set up correctly. Content (required): We've recently been adding collaborations gr… -
Activity notes plugin in ofsc.Summary: I need a custom plugin in ofsc so that all the notes related to the activity placed at one place under activity details screen. Requirement: Notes capture in of…
-
Migration lower to higer EnvironmentsSummary: In OFS, Is there any inbuilt migration features to migrate lower to higher environments ? Content (required): In OFS, Is there any inbuilt migration features to…
-
Can we have the Picture scanner option in OFSC for scanning the image of inventory to extract data?Summary: Hi, I have seen that Barcode scanner/QR code scanner option in OFSC to extract serial number from the inventory(by scanning barcode present on the inventory) by…
-
Reassigning the Activities, when the Technician is on unplanned LeaveSummary: In OFS, How do we automate the actvities reassignment to other Technician, when the actual Technicians are taking unplanned leaves. Content (required): Case : M…
-
Email notification for TEMPORARY work skill about to expireSummary: Trigger an email notification X days before a temporary work skill will expire. Content (required): We want to set some work skills with an expiry date ('Tempor… -
How to quantify the amount of stops in a technician route.Summary: If there is a route where the technician/field worker performs multiple tasks or even work orders in same location, how can we make those look like a single sto…
-
How to enable video call on collaboration?Summary: Content (required): Hi community we are trying to enable the video call option on collaboration group, but having some issues when call other co worker: We conf…
-
Where to setup the configuration settings for real-time location tracking alert for 'idle-time'.Summary: It is understood that we can enable a setting in OFSC for real-time location tracking which will show the resource trace on the map in a different colour i.e. i…Angelica Enriquez-Oracle 32 views 2 comments 0 points Most recent by Angelica Enriquez-Oracle Field Service
-
How do I include a technician's bucket to the "Subject" line of a message scenario step?Summary: I want to include the bucket a technician belongs to in the "Subject" line of the message scenario step I am setting up. Content (required): Version (include th…Jay Aragon - OFS Support-Oracle 33 views 1 comment 0 points Most recent by Jay Aragon - OFS Support-Oracle Field Service -
Can a single resource belong to multiple groups/bucketsSummary: Content (required): Requirement to have the same single resource within multiple group buckets. Business Case Scenario – Single resource is the only qualified r…
-
Routing doesn't assign activities to some techniciansSummary: Routing plan leaves some technians without activities multiple times. Content (required): Hi community we are testing some routing plans to assign three differe…SUUM Technologies 52 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
How can I unlock an user in OFS?Summary: Customer has some users who got locked after too many unsuccessful attempts to log in. Now they want to know how these users can be unlocked. Content (required)…Fernando Parreira-Support-Oracle 33 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Capture labor hours from each of crew members and in case of team work from all team membersSummary Capture labor hours from all crew members assigned to a single activity or operation...Content We have a requirement to push single operation along with operatio… -
How to set start of the week day on a resources/users level ?Summary: How to set start of the week on a resource/user level ? **This post was created as part of a How to Service Request (SR) Content (required): We know we can set … -
Linking or associating teamwork activitiesSummary: Content (required): Hi, we have setup teamwork and can achieve it in Field Service seeing the Team Leader and Assisting activities, but we can't find a way to s…
-
Immediate routing based on real time locationSummary: The client wants to automatically assign new activities to the nearest active technician on real time. Content (required): Hello community, I want to ask if it …
-
Best approach to work with team activities for multiple days?Summary: The client wants to create activities for multiple days and also change frequently the resources assigned. Content (required): Hello Community, Does anybody kno…
-
Activity Start and End TimeContent Hi , I have to change Activity time like Start time and End time. default time set as 12 am. But i have to change the Default start time... is that possible ??? …
-
It's possible to Manage Inventory items as Packages?Summary: The client wants to associate different inventory items to a container and manage them as a group Content (required): Does OFSC allows users to create and manag…
-
Email Dispatcher with Message ScenarioSummary: Need to send a mail to bucket Dispatcher when Activity is Suspended. Content (required): We want to know what is the correct process to made this possible. In t…
-
Hide Next Activity section on End ScreenSummary: The clients wants to hide this section to avoid the technician to change the order of the day's activities. Content (required): It's possible to hide this secti…
-
Can route Activation/Deactivation be automated?Summary: Can we use message steps to activate/deactivate a route? Content (required): We would like to automatically activate a specific route at a certain time of day, …Marc Arseneault 22 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service