Collection Activities
Discussion List
-
Error handling in Dunning Letters?Summary: Error handling in Dunning Letters. Example: when there is no email address or dunning recipient specified for a customer then the 'Send dunning letters' job pro…Harsha Valasani 14 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections -
While creating Promise, Open strategy task is going to to be created statusOur Strategy is working at transaction level. While we are creating promise for a specific invoice, we noticed that 'Open' task of that strategy is changing to 'To Be Cr… -
How to store a boleto pdf file in Oracle FusionSummary: Fusion generate boleto for Brasil in account receivables, but not store. Is there a way to store the boleto pdf file in a UCM or another path in Oracle Fusion? … -
Correspondence Method = E-mailSummary: Where in the cofniguration is the Method taken from? Here it is E-Mail. I want to change it to Print Site Profile - no preferred contact method: I do not want t…
-
Status field is blank for current transactions in the Advanced Collections Transactions tabSummary: Status field is blank for transactions with a due date equal to or later than the system date. However, when unpaid reasons are added to these transactions, the…Fredrick Ignatius 11 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
-
Maximum number of days to make a promise after DeliquencyI have set “Maximum number of days to make a promise” is set to 30 and a transaction is due by more than 30 days like 104 Days, But I am still able to create the promise…
-
Send Dunning Letters- ErrorSummary: The Standard Send Dunning letters Process is ending in error, with no error details. Content (required): The Standard Send Dunning letters Process is ending in …Sharath Jayanna-Oracle 203 views 6 comments 0 points Most recent by M Suresh Receivables & Collections -
Dunning Letters available under Advance Collections/Receivables ModuleSummary: Hi Team, The user wanted to send payment reminder to their customers(Dunning letter). We need to enable some offerings so that configurations for the same can b…
-
Allow strategy to change - SignificanceSummary: What is the significane of Allow strategy to change parameter in ESS and on Setup page? Content (please ensure you mask any confidential information): Version (…
-
Sort Strategy Tasks Based on Task Name Under Edit TaskSummary: We have request that whenever user review a customer account under collection and if they try to add a strategy task manually by navigating to Edit Tasks That w…Pankaj Khandelwal 2 views 0 comments 0 points Started by Pankaj Khandelwal Receivables & Collections
-
Why second staged dunning letter didn't generate?Summary: Content (please ensure you mask any confidential information): We have defined Staged dunning configuration with Common set, checking the box for Include Curren…
-
Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q…Georgina Catchpowle 21 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
-
Customer is no longer delinquent, but strategy has not closedWe have run Scoring (along with all the other collections processes) and one customer still has an active strategy, but is no longer delinquent as they have paid all the…AlexAlexandru 27 views 1 comment 0 points Most recent by Suganthi Saminathan-Oracle Receivables & Collections
-
Add new column in collection dash board after unpaid reasonSummary: Add new column in collection dash board after unpaid reason Content (please ensure you mask any confidential information): Add new column in collection dash boa…*Bheemesh_D_User_VXIIK 1 view 0 comments 0 points Started by *Bheemesh_D_User_VXIIK Receivables & Collections
-
How to create or edit strategy template? We want to disable a strategy task and create a new oneSummary: Client has requested us to change strategy for dunning process, for that we have found that we must disable the current strategy task and create a new one. But …
-
25B Feature Advanced Collections: Email of Open Transactions to CustomersTrying to enable the Email Open Transaction Copy option in the Manage Collections Preferences setup task to expose the Resend, Regenerate and Send, and Regenerate and Re…
-
Dunning Erroring Suddenly for a BUWe've been running send dunning for several years, suddenly this month a whole BU has error'd an we're unsure why. We understand that a customer may not be configured co…
-
Create Automatic Billing Adjustments getting generated in text format.Summary: Create Automatic Billing Adjustments getting generated in text format whereas business looking for it in excel formal. Please help me to know is there anyway to…Tauseef_Akram909 14 views 1 comment 0 points Most recent by Lucero Espinoza Receivables & Collections
-
Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS …
-
Requirement for Segregation of Duties in Oracle Fusion ReceivablesBusiness Requirement: There must be a clear separation of duties between two users in the Receivables module in Oracle Fusion to enhance control and compliance. User Rol…nikeeta_rakhriya 21 views 4 comments 0 points Most recent by nikeeta_rakhriya Receivables & Collections
-
How can we make the 'Description' field mandatory in Collections Activities?Summary: Hello, We have a requirement to make a field mandatory on the Collections Dashboard. In the Collections Activity section, we need to make the 'Description' fiel…
-
Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…
-
Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?
-
What standard Collections features could we use without Advanced Collections Cloud Subscription?Summary: What standard Collections features could we use without Advanced Collections Cloud Subscription? Could we use Dunning Letters and other collection features with…
-
Put customer on automatic hold after being delinquent for 60 daysUsing advanced collections we want to put a customer on an automatic hold if their oldest transaction is 60 days or greater overdue. How can this be accomplished? Scenar…
-
Application of the IAS 21 on oracle fusion receivables.We recorded a transaction of $150000 in Accounts Receivable at exchange rate of 250/$ on 1st June 2025. Then, on 30 June 2025, we revalued our debtor balances at exchang…
-
Required Dynamic Insertion of few fields in Email Subject and Body for Dunning Letters and StatementFor Customer Statements, Currently on Customer Statement E-mail's Subject and Body, information is being picked up from Receivables System options and printing as Static…
-
AgingbyGeneralLedgerAccountDm returns 'null' errorSummary: We need to upload a custom version of the 'Receivables Aging by General Ledger Account' report. In order to do that we have ran the report front end and are get…
-
Add Additional Columns in Review Customer Account Details ScreenSummary: We are looking to create an analysis based on customer account details. This includes information available in the seeded solution for customer accounts, such a…
-
How to add the dunning letter body details using set ups Manage messagesSummary: There is a client requirements to create the dunning letter body in 1 page under text, we tried creating the letter body under set ups "Manage Messages—>Short T…