Benefits Configuration
Discussion List
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Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential … -
New Benefit plan added during OE was available then but not showing up for employees hired in 2025Summary: New Benefit plan added during OE was available then but not showing up for employees hired in 2025 Content (please ensure you mask any confidential information)…
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how to make option for a plan ineditable/ greyed out during enrollmentSummary: I want employee to see plans like this during a specific life event. I tried adding default enrollment rule at plan level after making waive option as Assign on… -
"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
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Upload benefits certificationIs there an API or HDL to upload benefit certificates so they can appear for approval on the Benefits Summary page?
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Can we customize "Certification Type"?Summary: Can we customize "Certification Type"? Content (please ensure you mask any confidential information): Hello Communities, Can we customize "Certification Type"? …
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Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UISummary: Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UI Content (please ensure you mask any confidential information): Hello Communit…
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How can I automatically change benefits plan for the promoted employees?Summary: How can I automatically change benefits plan for the promoted employees? Content (please ensure you mask any confidential information): Dear communities, We hav…
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Benefit Relationship does not show in Redwood UI but does display in Responsive UISummary: Benefit Relationship of an employee does not show in Redwood UI but does display in Responsive UI Content (please ensure you mask any confidential information):…
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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Default Enrollment Fast Formula IssueSummary: Hi All, MY FF Is not working , Employee is getting defualted to same option its not selected to new option, anyone can help on this please Thank you. Fast Formu…
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When accepting or denying a required Action Item, medical premium rates revert back to base rateMedical premium rates are based on employee & spouse (if applicable) biometrics. During Open Enrollment, if an employee enrolls in a supplemental life insurance amount a…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…Vinodhini Rajendran-Oracle 3 views 1 comment 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Can action reason trigger life event?Summary: Can action reason trigger life event? Content (please ensure you mask any confidential information): Hello all, Our clients would like to trigger life events ba…
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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To automate the disenrollment of deceased dependentsSummary: When an Employee or Admin enters data in the field "Date of Death" in People to cover area/HR front(Person details page), a life event trigger should happen fol…
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Benefits got cancelledHi Team, The employee added a Child Age Out LE last 12/13. However, the active enrollment from the said date has been removed or turned to Waived as of 01/01/2025. What …
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Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Fast Formula Error: Value exceeded the allowable range (for evaluating life event)Summary: Hello, We are getting the following error message "Formula MTW_BENEFITS_DATE, line 37, an arithmetic, string, or conversion error occurred. (FF-1605000) The val…
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Can Termination life event be automatically triggered based on action reasonsSummary: Can Termination life event be automatically triggered based on action reasons Content (please ensure you mask any confidential information): We have a requireme…
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Need to be able to update benefit rates and plansSummary: We need to be able to update benefit rates and plans without impacting the effective date on all benefits. The effective date should be that of OE or an actual …
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I am not able to see the Employer Contribution ratesI am not able to see the Employer Contribution rates even though after checking the display on enrollment option when i try to enroll into the Plan which is unrestricted
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25 B Benefits Show or Hide Calculators for HSA, FSA, DCFSASummary: This video will show users how to hide the Health Savings Account, Flexible Spending Account and Dependent Care Flexible Spending Account from the Tools Sandbox… -
Benefits configuration: correct rounding issue with Vision plansSummary: How can I prevent rounding in the Communicated Amount on the enrollment screen caused by the rounding issue of the rate? Plan: VSP Vision The rate is 0.415 but …
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How to Prorate only the first payroll deduction for benefit ratesSummary: We have a requirement in which we have monthly payroll deduction and for new hires in middle of the month, the Benefit rate should get prorated for the first pa…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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How to configure the Coverage set up for the plan when coverage should get decrease based on ageHello Expert, We need help to configure coverage when once employee achieved to certain age coverage amount should get decreased based on variable coverage profile. Note…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove…