Benefits Configuration
Discussion List
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HSA calculated incorrectly for an employeeSummary: HSA is getting calculated incorrectly Content (required): While testing Open Enrollment event we have identified that the HSA is calculating incorrectly for one… -
Restricting employees to submit a higher option during open enrollmentSummary: Possibility of restricting employees to submit for a higher option Content (please ensure you mask any confidential information): Hi Team, We have 11 options fo…
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Is it possible to create two overlapping enrollment windows for a particular Benefits Program?Summary: Hi Team, We have encountered a scenario where we need to create two overlapping enrollment windows for a particular Benefits program. We need some guidance on t…
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How to clean out pending action items for inactive employees?Summary: I need to clean out the inactive employees who are in the 'People with Pending Actions' items but do not has any action items on them. I have tried various batc…
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Plan that was set to inactive for upcoming year is still showing in Benefit summary .How do we end dSummary Old Plan in Benefit program was inactivated with session effective date 01/01/2021 ,but it still appears in Benefit summary pageContent Hello All, We have a new … -
defining imputed income calculationSummary: Need help in defining imputed income calculation in Benefits Content (please ensure you mask any confidential information): I have defined Company Provided basi…
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Customizing Left Side Menu under Benefits SummaryHello, Wondering if we are able to configure the left side menu under Benefits Summary to include more quick links? Would like to have more available - similar to what i…
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Open Enrollment Countdown ClockSummary Is there a way to adjust the end TIME?Content We have a deadline on the last day of Open Enrollment of 5pm, but the countdown clock defaults to 11:59pm. Does any… -
Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll… -
How to make changes to a pre-existing rate and coverage calculation of a Benefits Plan?I am trying to change the calculation method of coverage and premium for a Benefits Plan. But nothing that I am doing is changing the coverage and premium amount that is…
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo…
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Is it possible to add side menu under Benefit Administration > EnrollmentSummary: Is it possible to add side menu under Benefit Administration > Enrollment Content (please ensure you mask any confidential information): Hi, I'm looking to add …
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How to restrict on this group with Employee selection only Spouse or Children are eligiibleSummary: How to restrict on this group with Employee selection only, Spouse or Children are eligible are able choose their options? Is there way we can restrict the Spou…
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How can I add a tile on Benefits Enrollment screen which is a link to an external website?Summary: Hello, is it possible to add a tile on the Benefits Enrollment screen which is simply a url link to an external benefit provider's website? Content (please ensu… -
Though the PDF documents attached when creating a plan It does not show in Me > Benefits pageSummary: Requirement : It is need to attach the insurance policy document for the plans we create inorder to visible them for the employee once they enroll for the Life … -
Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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All employee contacts are not eligible in benefit moduleSummary: Content (required): Hello experts, we loaded AssignedPayroll and Contacts HDL files. However, it seems that all contacts are not eligible to benefit plans. How … -
How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces… -
How to Restrict multiple certificate pending action getting triggered for same dependentsSummary: If an employee designated dependents in medical dental vision plans. Dependent certificates are triggered for all 3 plans and need to approved for each plans in…
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Same Life Event Processes Successfully For One User While Errors Out For Other UserSummary: We have created an OE Life event. The HDHP Plan has a post-election formula to make employees enroll in HSA plans. But when an OE is triggered the post-election… -
Remove End Date on Benefit OptionSummary: Benefit Options were end-dated. Need to remove the end-date OR be able to add back the applicable plan as of the next day. Content (please ensure you mask any c… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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Is it possible to turn off reporting life events during Open Enrollment?Summary: We would like to pause life events other than Open Enrollment. Is this achievable with configuration? Content (please ensure you mask any confidential informati…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How can we add the drop down option on 'ADD' similar to Family and Emergency contact?Hello Everyone, We are looking for a way to add the drop down options such as 'add existing person as a contact' this is crucial for below mentioned case: "Not having th…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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After Suspended Plans POGH received , previous interim plan showing as non editable.Summary: Hello All, I am seeing below issue when suspended plans become actual then previous interim plan is appearing as non editable on enrollment screen- Scenario- 1)…
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How to configure the formula or make changes in configurationsfor Benefits Plan Premium calculation?I want to configure a formula or make configuration change in order to calculate the premium calculation of a Benefits Plan. It will be really great if someone could hel…
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Open Enrollment Hours Remaining Countdown IncorrectSummary: Open Enrollment Hours Remaining Countdown Incorrect The open enrollment countdown was correct when it was counting down the remaining days to make elections but…
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Query table to validate whether the baseline table is populated prior to running temporal eventSummary: What table can we query to validate whether the baseline table has gotten populated prior to running a temporal life event? Content (required): What table can w…