Benefits Employee Self Service
Discussion List
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Need help on Voluntary AD&D PlansSummary: In Life Insurance, when employee select select Voluntary Employee Life Plan what ever coverage they are selecting in VEE, same need to select in Voluntary Emplo… -
Why is 'Edit' enabled on company-paid enrollments during Open Enrollment? (shouldn't allow)Hello, Our employees have company-paid life and company-paid disability. On the open enrollment screen, within one Grouping (Company Paid Life & Disability), the disabil…
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How to use the Self-Service Effective Date to Use field on the Self-Service Configuration task?Summary: I set the field to the Open Enrollment Start Date of 10/25/2023. I was expecting the Open Enrollment Life Event to not be available to employees until that date…
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How can I add a tile on Benefits Enrollment screen which is a link to an external website?Summary: Hello, is it possible to add a tile on the Benefits Enrollment screen which is simply a url link to an external benefit provider's website? Content (please ensu… -
Though the PDF documents attached when creating a plan It does not show in Me > Benefits pageSummary: Requirement : It is need to attach the insurance policy document for the plans we create inorder to visible them for the employee once they enroll for the Life … -
Adding new contacts/dependents not allowing Family OptionSummary: We have the eligibility that If Employee has no dependents , Employee will see only 1 option "Employee Only" .If Employee has Spouse (Employee will have Employe…
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How to Paused a Life EventIs it at all possible to pause a life event that’s in a “Enrollment window started” status long enough for another life event to be triggered and evaluated to a “Proces… -
Same Life Event Processes Successfully For One User While Errors Out For Other UserSummary: We have created an OE Life event. The HDHP Plan has a post-election formula to make employees enroll in HSA plans. But when an OE is triggered the post-election… -
Pet InsuranceSummary Has anyone added a benefit of "Pet Insurance" and offered it to your employees for their petsContent Has anyone added a benefit(s) of pet insurance and offered i…
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Is it possible to turn off reporting life events during Open Enrollment?Summary: We would like to pause life events other than Open Enrollment. Is this achievable with configuration? Content (please ensure you mask any confidential informati…
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Need to update sender mail id for Benefit open enrollment alertsProblem : We have configured Benefit open enrollment alerts in TEST instance. We need to update sender mail id for Benefit open enrollment alerts. Current sender mail ID…
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How to add a Count down clock for Open EnrollmentHello All, How do I add an Open Enrollment count down clock?
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Modify Text - in 'Make Changes'How do I open up this text that is found within Edit Medical of Make Changes? I am not able to get into the text and need to edit deductibles, etc. When I click on the '…
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Feasibility to make Contingent Workers eligible for Benefit Enrollments in OracleIn Oracle, Contingent workers are not eligible for Benefits. However in Malaysia as per norms contingent workers are entitled to benefits in organizations. Hence we need… -
Life Event Processing Enrollment DatesSummary: Only for Termination and New Hire Life Even I want to trigger the following condition. If an employee is terminated on the 1st of the month, their coverage (and…
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Terms and conditions check box in benefits planSummary: Hi Experts, we have a requirement to create a check box for terms and conditions while electing the HSA plan. Has anyone done this before? Thanks, Naveen Conten…
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Anyone using the New Benefits Alerts?Summary Anyone using the New Benefits AlertsContent Hi, I was wondering if anyone is using or planning to use the new Benefits Alerts. We are thinking about it, but I ha…
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New Hire email notifcation and reminders (IN LDG)Summary: My Client wants to send an email notifcation and reminders to users upon their New Hire Enrollment is processed by HRIS. Content (required): I need to create cu…
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Unable to hide few fields from Contacts screen using personalization in BenefitsSummary: Unable to hide few fields from Contacts screen using personalization in Benefits Content (required): We have a requirement to hide below fields from Contacts cr…
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Incorrect HSA rates.Summary: HSA rates are not calculating as expected. If I select $5000, it's showing $416.6 pay period. Calculation is based on employee pay frequency. (this is correct).…
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Benefits: There was a problem processing this personSummary: Hello, We're facing the error when adding an unrestricted life event. Please advice. Thanks Content (required): Version (include the version you are using, if a…
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IgnoreIgnore
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Divorce Life Event showing DP Affidavit documentHello Anyone encountered this while testing 23C release for the Divorce life event. The system is suspending the record successfully, however one of the documents is loo…
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How to change Open life Event to Open EnrollmentHello, Is it possible to change the Open life event label to Open Enrollment? Version (23C):
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Benefit Enrollment- Query or table name for pending action items for a given user?Benefit Enrollment- We are looking for Query or table name for pending action items for a given user?
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Pop-up in Enrollment pageHello Team, Is it possible to enable a pop-up window in Benefits Enrollment page as soon as employee enters the page? We need to put a link in the pop-up window along wi…
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Trigger for Unrestricted Life EventSummary: What step should an Unrestricted Life Event trigger? Content (required): I have a client that has two benefit Programs; one being unrestricted for Deferred Comp… -
How to calculate retro premium based on salary change for long term disability plan?Summary: We have a requirement to provide retro-active salary increase as of Sept 1 2022 for about 700 Employees. Which is going back more than a year from now. With the…
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Total Cost when the cost is a percentage valueSummary: When an employee enrolls into a Retirement Savings Plan and elects to contribute a certain percentage, system is not calculating the flat dollar amount equivale…
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How to get Coverage amount entered on screen into Rate Calculation Fast FormulaSummary: We have a requirement where Final Rate = Coverage * Some_DBI. DBI BEN_PEN_BNFT_AMT returns zero on clicking OK. Although it calculates perfectly with the 'Submi…