Benefits Employee Self Service
Discussion List
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Has anyone created a Journey for Life Events?Summary: We are now implementing Oracle HCM and are wanting to use Journeys to help guide employees through the process. I know Journeys is relatively new and Oracle kee… -
Benefits: After Global Transfer, Element Entries are not displaying.Summary: Hello, we're having an issue. An employee has had a global transfer on 1/7/23. The benefits enrollment are automatically updated. However on the element entries… -
Enrollment Certification By Lfie Event - Duplicating Action Item GeneratedSummary: Requirement - to have enrollment certification = certification type = proof of other coverage to be called on all every time a Gain of Non-MCPS Coverage life ev… -
Asking verification question during Open Enrollment eventSummary Asking verification question during Open Enrollment eventContent Hi Team, We would like to be able to ask a verification question where we want the user to be ab…
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There are errored persons when 'Evaluated Life Event Participation' process is runSummary: There are errored persons stating there are voided/backed out events when 'Evaluated Life Event Participation' process is run but not able to get/find the list …
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Benefit Element is end-dated automaticallySummary: Hello, We're facing an issue concerning benefit elements. As per below screenshot, it is end dated automatically. Can someone advice why is this happening? Than…
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How can I change the Employee Contribution max amount on the Benefit UIHello All, Is anyone familiar with changing the amount highlighted below, I would like to update the 20500 to 22500 . -
Evaluate and close the Life Event automaticallyHello, I would like to Set up all salary life events to be evaluated for all P/T and F/T employees and the same for termination life events for all employees that includ…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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Program Display SequenceHello, We have multiple programs and after 23B the Display sequence of the programs has been changed in Benefits Service Center page. Seems too the program display has b…
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Benefits: Your Total Cost Each Pay Period is displaying zeroSummary: Hello we're facing an issue. The 'Your Total Cost Each Pay Period' at the top of the page is displaying as zero. (See screenshot) The amount chosen in the optio…
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Open enrollment issue from the ESS sideSummary: Hi, We have our open enrollment scheduled from 06/01/2023 till 06/15/23. But some employees are getting this error. I checked the year period on the program lev…
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How to trigger life Event when contract type is changedSummary: I have a requirement to trigger life event when person's contract type is changed. I used 'Person Change Causes Life Event' fast formula in data changes with/wi…
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error message when trying to make plan changes in self-service benefitsGood morning, experts, could you help me with the following error if someone has experienced it? I appreciate the support
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What date defaults for Relationship Start Date in People to Cover on new hires?What controls the date that is defaulting in on People to Cover for new hires (converted from pending workers)? We see that the date on People to Cover is defaulting the…
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Fusion Benefits: Alert to notify employee when they have EOI pendingSummary: Need alert to employee, to notify them they have EOI pending, After Benefits Enrollment. How to Achieve this? Is it possible to send an Auto Alert and Where to …
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Add image w/ hypelink - Your BenefitsI am not understanding how to attach an Icon (image) for our 401k Provider to the Component that is Image w/ a URL. There are several Icon options but when I go into the…
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Benefits: How to hide 'Your Total Cost' for one program only?Summary: Hello, We have created many benefit programs. However for only one program, we want to hide 'Your Total Cost'. So for other program it should be visible. Can so…
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Benefits:Participation Error for New Hire Life EventSummary: Hello, we've been getting the following error for a New Hire Life Event. 'The participation process retrieved no compensation objects based on the selection cri…
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Disable National ID as not Required while adding People to Cover after 23B updatesSummary: Whenever a new contact is added through "People to Cover" under Benefits, the National Identifier is marked as "Required". This was not the case before 23B. How… -
Benefits: Issue with Benefit RoleSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Actually, our objective is to remove role or privileges which gives access to salary…
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Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr…
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Make Benefits Enrollment Visible to End UserSummary: We are just implementing Benefits. We have built all of the plans and programs needed, but now are trying to see how enrollment works from the end user's point …
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Benefits: When creating data role, there is no position security profileSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Now when creating its data role, there is no position security profile. Can someone …
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Automatic Email with Benefit Elections once enrollment submittedSummary: Interested if there is current functionality to configure an automatic email to 1-2 email addresses of the benefit elections once an employee submits his/her el…
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Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle…
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Benefits Self Service Pending Action > Hyperlink missing to upload documentsSummary: Hyperlink missing to upload documents Content (required): Employee has an option to Waive Pension from Benefits Self Service. Once submitted should navigate to …
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Unable to close action item when life event is in closed statusSummary: We are trying to close the action item via Manage Action item process but unable to close as getting warning in log file No Life event found in started status f…