Benefits Tips
Discussion List
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Benefits: Your Total Cost Each Pay Period is displaying zeroSummary: Hello we're facing an issue. The 'Your Total Cost Each Pay Period' at the top of the page is displaying as zero. (See screenshot) The amount chosen in the optio… -
Add image w/ hypelink - Your BenefitsI am not understanding how to attach an Icon (image) for our 401k Provider to the Component that is Image w/ a URL. There are several Icon options but when I go into the…
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Benefits: How to hide 'Your Total Cost' for one program only?Summary: Hello, We have created many benefit programs. However for only one program, we want to hide 'Your Total Cost'. So for other program it should be visible. Can so…
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Benefits:Participation Error for New Hire Life EventSummary: Hello, we've been getting the following error for a New Hire Life Event. 'The participation process retrieved no compensation objects based on the selection cri…
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Unable to process the new hire life event for a nonworkerSummary: One of our employees deceased and created the surviving spouse as the non worker to continue with benefits. After creating the nonworker, in benefit side cannot…
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Benefits Life Event reprocessing going back more than 6 monthsSummary: Due to some data entry issue back in Feb, 2021 (early benefit deduction), the EE should be getting back a retro deduction. It only came to our attention recentl…
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Feasibility of Multiple Open Enrollment Resource Alerts for multiple benefit plansSummary: Requirement : We have two Unrestricted Open Enrollment Plans created called 'Death Donation' and 'Life Insurance Plan'. And we need to trigger the Open Enrollme… -
Benefits: Issue with Benefit RoleSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Actually, our objective is to remove role or privileges which gives access to salary…
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Benefits: Licensing & UsageSummary: We are specifically looking for any additional licensing that we must opt for and the usage of Benefits module Content (required): We have license for and are c… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr…
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Benefits: When creating data role, there is no position security profileSummary: Hello we have created a copy of the role 'ORA_BEN_BENEFITS_SPECIALIST_JOB'. Now when creating its data role, there is no position security profile. Can someone …
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How do I edit a pending action for an employee who has a suspended benefit?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Benefit Elements not updating in Payroll ElementsSummary: We corrected a few Elements named linked to our Critical Illness plans. However, the updated Element name is not reflected in the Payroll Element (after running… -
Benefits: Collapsing Life EventsSummary: Hello, We have a requirement which perhaps include the use of collapsing life events. Actually We have two programs. Program 1 - Company Car (People are enrolle…
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Disenroll using HDL to change Original Effective DateSummary: We need to update most of our employees with a different Original Effective Date. After creating the Benefits Administration Life Event, we were advised to use …
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Unable to close action item when life event is in closed statusSummary: We are trying to close the action item via Manage Action item process but unable to close as getting warning in log file No Life event found in started status f…
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Dependent Requires GenderSummary: Is there a way to require that a Gender be selected for dependent contact types? i.e., If a employee is selecting a child for benefits but that child record is … -
Override Proof of Good Health CertificationWe have the Plan level requirement for Proof of Good Health for Voluntary Employee Life and Voluntary Spousal Life on. After open enrollment, it created suspensions for …
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Benefits: Benefit Tile not appearing in self-serviceSummary: Hello, we're moving setup from Dev to Test environment and with the custom employee role; In Me Tab, we cannot see benefits tile. We have reviewed this document…
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Benefits: How to remove annual amount for a specific program only?Summary: Hello, Our client wants to remove annual amount of a rate displayed on the enrollment page for a specific program only. We have created many programs but only f…
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How to Terminate Dependents when employee is Terminated?Summary: Hi Experts, we have an issue with contacts being active after the employee is terminated, can I know how this can be tackled? basically, we are having issues wi…
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Benefit OverridesSummary: Content (required): We tried to do an override on a single benefit for a specific individual and need help in understanding the dates. There is an override thro… -
Test Benefits Self serviceSummary: Hi Experts, I have a question regarding Employee self-service, before responsive UI, we used to have the option to search any employee name and enroll or test t…
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Ability to change plan option automatically in loss of eligibility eventSummary: Content (required): Hi all, We have an event detection that posts 'loss of eligibility' when a dependent reaches the age of 26. We want to see where the plan op… -
Benefits: Cannot delete an Unrestricted Life Event that is in 'Added' StatusSummary: Hello, As a benefit specialist, we're unable to delete an unrestricted life event that's in Added Status. Refer to below screenshot. Can Someone advice on how t…
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Can we use Benefits Alert for life events except Open Enrolment?Summary: Business want employees to received Alert when there is pending actions for life events (not only open enrolment). Content (required): For life events like "Add…
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How do you remove a deceased dependent?Summary: Entering date of death makes a dependent ineligible for Med/Den/Vis. They no longer appear. However, they still show up as beneficiaries on life plans and still… -
Benefits: The date of birth is later than the start date of the person recordSummary: Hello, We have added 'Expected Child' as a contact relationship in the list. This relationship allows a person to create a contact (Expected Child) and not spec…
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Benefits: With new unrestricted life event, existing options are uncheckedSummary: Hello, We're facing an issue with our unrestricted program. The issue is that the benefit specialist enrolls the employee in the unrestricted program with optio…